THERESE BIANCA B.

BALUYOT
701 E 920 9th Ave S.W., Calgary, Alberta, T2P 2T9 Contact No. (403) 827 6453 Email: t.bianca2@yahoo.com Bachelor of Science in Computer Science Our Lady of Fatima University, City of Valenzuela, Philippines June 2007 to July 2010 WORK EXPERIENCE (Calgary) Outside Source Banquet Server (Part time) April 2011 December 2011 th The Personnel Department 150-555 4 Ave SW Calgary, AB, T2P 3E7 Banquet Server January 2010 November 2011 The Holiday Inn 4206 Macleod Trail South Calgary AB T2G 2R7 Starbucks Barista September 2010 - April 2011 Energy Bldg 321 6th Ave SW Calgary, AB T2P 3H3 Ensured costumers satisfaction and their needs all the time. Contributed to store goals for increasing sales and higher profits. Followed health, safety and sanitation guidelines for all products. Performed cash handling procedures and cash register policies. Performed inventory stocking and recording guidelines. Took responsibility for self-initiated learning. Maintained quality store operations. The Carriage House Inn- Banquet Server (Part Time) November 2010 December 2011

9030 Macleod Trail South Calgary T2H 0M4 Greeted patrons, took orders and familiarize them with the food and beverage menu. Presented food and beverage options, made recommendations, and answered queries regarding the food and beverage. Acted as the point of contact between the patron, the bar and kitchen staff. Made preparation of specialty food and beverage items at the table of the patrons. Presented bill and payment transaction to patrons. Bank Teller March 2009 March 2010 Bank of Philippine Islands (BPI Inc.) - Manila, Philippines Performed daily routine branch and customer service duties. Accepted retail and commercial checking and savings deposit. Cash checks and savings withdrawals. Promoted business for the bank and maintained good customer relations by referring customers to appropriate staff for other services.

Management In Information System Technical Support March 2008 - March 2009 Ink For Less Main Office ACA Group of Companies Greeted patrons, took orders and familiarize them with the food and beverage menu. Presented food and beverage options, made recommendations, and answered queries regarding the food and beverage. Acted as the point of contact between the patron, the bar and kitchen staff. Made preparation of specialty food and beverage items at the table of the patrons. Presented bill and payment transaction to patrons. VOLUNTEER EXPERIENCE Church Guard September 2008 June 2010 Iglesia Ni Cristo (Church of Christ) Libtong, Meycauayan, Bulacan, Philippines Provided security during services and over night security for religious offerings Volunteer March 2008 March 2010 Philippine National Red Cross Caloocan City, Philippines Helped in saving peoples lives during typhoons and calamities Volunteered in giving food/clothing donations during outreach programs Provided assistance during mass blood donation programs. Character references are available upon request.