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This document contains information and data which are privileged, confidential, and/or proprietary to the owner. This
information and data is commercially sensitive and/or financial in nature, is not made available for public review, and is
submitted to the customer on a confidential basis only in response to a specific customer request. No license or right of any
kind whatsoever is granted to any third party to use the information contained herein unless a written agreement exists
between the owner and the third party which desires access to the information. No other use of the information and data
contained herein is permitted without the express written permission of the owner. Under no condition should the information
contained herein be provided in any manner whatsoever to any third party without first receiving the express written
permission of the owner.

Closure Report: [Project Name]

Table of Contents
Table of Contents............................................................................................................................2
1.0 Executive Overview [one page maximum]..................................................................................1
1.1 Project Description.................................................................................................................1
Overview.................................................................................................................................1
1.2 Project Closure Summary......................................................................................................1
1.3 Project Closure Recommendations........................................................................................1
1.4 Post Project or Outstanding Tasks.........................................................................................1
2.0 Project Requirements and Performance.....................................................................................2
2.1 Goals and Objectives.............................................................................................................2
2.2 Project Success Criteria.........................................................................................................2
2.3 Outstanding Tasks and Issues...............................................................................................2
2.4 Project Performance..............................................................................................................2
Milestone and Deliverables Performance.................................................................................2
3.0 Highlights, Lessons Learned & Best Practices...........................................................................3
3.1 Project Highlights...................................................................................................................3
3.2 Lessons Learned...................................................................................................................3
3.3 Best Practices........................................................................................................................3
4.0 Project Management Analysis....................................................................................................4
4.1 Resource Management..........................................................................................................4
4.2 Risk Management..................................................................................................................4
Project Risks Mitigated:...........................................................................................................4
Outstanding Project Risks:.......................................................................................................4
4.3 Quality Management..............................................................................................................4
4.4 Communication Management................................................................................................4
4.5 Customer Expectation Management......................................................................................4
4.6 Asset Management................................................................................................................4
5.0 Project Acceptance and Closure................................................................................................5
6.0 Project Sponsor Comments.......................................................................................................6

1.0 Executive Overview [one page maximum]


1.1 Project Description
Project Name:
Business Unit:
Service: [From the Services Menu]
Product/Process: [Description of product or process created or enhanced. This may be an
item from Services Menu.]

Overview
What were the original goals, objectives, and success criteria? Refer to project overview statement
and/or project charter for this information.

1.2 Project Closure Summary


[Replace this text with a brief description of why the project is being closed.]

Is it being closed because all project objectives and deliverables have been met?

Or is it being closed for other reasons (loss of funding, shift in strategy, etc.)?

1.3 Project Closure Recommendations


[Replace this text with a list of recommendations arising from review of closure tasks.]

The main recommendation would usually be to gain project closure approval from the Project
Sponsor, including agreement that the project has fulfilled all of the requirements as
documented and that the Project Sponsor is satisfied that all outstanding items have been
satisfactorily addressed.

1.4 Post Project or Outstanding Tasks


[Replace this text with a list of outstanding issues for this project. If this list causes the executive
summary to exceed one page, summarize the outstanding tasks here and put a detailed
list in section 2.3 Outstanding Tasks and Issues. Refer to the detailed list in the summary
that goes here.]

What actions are not yet completed? Who is responsible for them?

Which success criteria are not yet met? Which deliverables are not yet achieved?

Which training requirements are still outstanding?

This information can be summarized from details in the following section.

2.0 Project Requirements and Performance


2.1 Goals and Objectives
[Replace this text with a comparison of actual project performance to project objectives.]

2.2 Project Success Criteria


[Replace this text with details of project performance in terms of targeted success criteria.]

Were all criteria achieved? To what level of success?

If some criteria were not achieved, what were the reasons?

Is achievement anticipated at a later date?

Who is responsible for measuring continued progress?

2.3 Outstanding Tasks and Issues


[Delete this section if it has been thoroughly covered in section 1.4. Otherwise, replace
this text with a detailed list of any tasks or issues still outstanding at the end of the
project.]

Will each task or issue be resolved?

What actions are not yet completed?

Which success criteria are not yet met? Which deliverables are not yet achieved?

Which training requirements are still outstanding?

To whom are these tasks and issues assigned?

Who will continue to report on each issue's progress?

2.4 Project Performance


Milestone and Deliverables Performance
[Replace this text with an outline of actual performance of project milestones and corresponding
deliverables.]

Were all deliverables achieved with high quality and customer acceptance?

If not, what were the reasons?

Is achievement anticipated at a later date?

3.0 Highlights, Lessons Learned & Best Practices


3.1 Project Highlights

[Highlight]

[Highlight]

3.2 Lessons Learned


[Replace this text with a list of successes and shortcomings to remember for the future.]

Which activities and processes worked well?

Which could have been improved, and how?

3.3 Best Practices

[Best practice]

[Best practice]

4.0 Project Management Analysis


4.1 Resource Management
[Replace this text with an explanation of how resources were managed.]

What resource needs changed during the project?

Outline the steps to be taken in shifting project resources to other projects.

Explain how project knowledge (IP) from project team members will be captured and retained
for future projects.]

4.2 Risk Management


Project Risks Mitigated:
[Replace this text with the risks mitigated.]

Outstanding Project Risks:


[Replace this text with the outstanding risks.]

4.3 Quality Management


[Replace this text with a description of how quality management processes were used and
integrated into the project, and how quality control measures provided quality assurance.]

4.4 Communication Management


[Replace this text with an outline of the project communication process.]

How effective was the process?

What changes were made during the project?

4.5 Customer Expectation Management


[Replace this text with a brief description of how customer expectations were managed. Did these
expectations vary during the course of the project? If so, how?]

4.6 Asset Management


[Replace this text with a list of assets remaining at the end of the project.]

How will those assets be dispositioned?

Who will manage the disposition process?

5.0 Project Acceptance and Closure


Prepared By:

[preparer name]

______________________________________________
Job Title:

IT Project Manager

Approved By:
Name:

______________________________________________

Job Title:

______________________________________________

Name:

______________________________________________

Job Title:

______________________________________________

Name:

______________________________________________

Job Title:

______________________________________________

6.0 Project Sponsor Comments

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