AMY LOURENCO

(571) 278-9218 cell MgrHR@yahoo.com http://www.linkedin.com/in/amylourenco SUMMARY Dynamic, goal-oriented leader seeking Human Resources management position. Superior strategic and operational leadership skills honed during 15+ years of Human Resources experience in a variety of fast-paced businesses, both profit and non-profit. Adept at partnering with business leaders to lead and manage change and leverage technology. Senior Professional in Human Resources (SPHR) skilled in all HR competencies, with particular emphasis on employee relations, HR technology, and benefits. Experience supporting corporate and field employees at all levels and within all specialties.
PROFESSIONAL EXPERIENCE Community Residences, Inc. (Chantilly, VA) 2008 - 2011 Director Human Resources and Training Managed all HR, Training and PRN/on-call staffing functions of this $30M leading non-profit provider of services for individuals with disabilities Supported 400+ HQ and field employees in 30+ programs in the DC Metro area Managed staff of 10 and budget of $770k As a member of the Executive Management Team, worked with senior leaders on new business opportunities and other strategic issues Overhauled the agencys compensation practices, entailing review/revision of 80+ job descriptions, creation of job grading system, and broadbanding of base pay structure to enable increased success in recruitment and retention of staff Completely revised HR policies and procedures and collaborated with other leaders on revision of other agency policies to ensure consistency, usability, and legal compliance Created talent acquisition campaigns & processes that enabled 20% growth & new programs offerings Negotiated three years of benefit cost reductions while improving overall benefit offerings Moved 403(b) plan to new investment platform and increased participation by more than 10% Ensured ERISA compliance for 403(b) fiduciaries and plan Created and managed employee recognition initiatives including the agencys merit pay plans and Employee & Program of the Month Time Warner Cable (Herndon, VA) 1999 - 2003 Director Human Resources Provided HR guidance and operational support for $600M Road Runner high-speed internet services division Supported 500+ HQ and field employees in 20+ states Managed staff of 2 Trained managers and staff on issues such as coaching, counseling, performance management, and harassment avoidance to increase skills and enable compliance Researched, selected and implemented HRIS/payroll systems to improve processing and reporting Negotiated reduction of more than $100,000 in insurance rates through competitive bidding Managed relocation and immigration programs to ensure employability of most qualified candidates Implemented and maintained Affirmative Action processes and plans

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Amy Lourenco MgrHR@yahoo.com

CARCO Group, Inc. (Holtsville, NY) 1994 1999 Manager Human Resources Served as senior HR advisor for this $35M investigative information services company Supported 350+ HQ and field employees in 3 states and Canada Managed a staff of 4 Enabled 50%+ growth of staff through creative recruitment techniques Improved benefits package by researching and implementing 401(k) and flexible spending plans Introduced PC-based performance management tool to aid in timely, comprehensive appraisals of staff; implemented skills testing tool to more accurately gauge abilities of job applicants, resulting in reduced turnover due to job performance Researched, selected and implemented companys first HRIS system, permitting timely and accurate reporting for future staff planning Automated time and attendance functions, increasing accuracy of payroll and thereby saving money Nuclear Associates (Hicksville, NY) 1992 1994 Manager Human Resources Developed formal HR role for this distributor of medical instruments and accessories (division of Syncor) Supported 50 employees in 2 states Created all HR-related policies and procedures Restructured benefits plans through introduction of HMO and negotiated 10% savings Wrote all job descriptions, evaluated jobs, created salary structure, and managed incentive plan to ensure fair and consistent compensation program that attracted and motivated staff Instituted educational assistance program in order to better attract and retain educated workforce Prepared weekly payroll and acted as facilities manager, freeing up senior staff for other tasks EDUCATION Master of Science in Industrial and Labor Relations, Concentration in Human Resources Management, Cornell University, New York, NY Bachelor of Arts, Double Major in Psychology & Sociology, Emory University, Atlanta, GA CERTIFICATIONS Senior Professional in Human Resources (SPHR), Human Resources Certification Institute, December 1998 to present Leadership Fairfax - Class of 2011 MEMBERSHIPS Society for Human Resources Management (SHRM) Dulles SHRM Chapter - served on Board of Directors for 6 years Leadership Fairfax Civitan - Greater Loudoun Chapter COMPUTER SKILLS Strong Microsoft Office & Internet skills Expert at HR Technology - HRIS, Abra, PeopleSoft, ADP, Ceridian, Applicant Tracking Systems (ATS), iRecruit, Performance Impact, Descriptions Now, Prove It Testing, Legiant & Amano time systems, etc.