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White C.J,(1999)

Michael.j.A. Berry
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Jonathan Wu(2002)

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Intelix,Inc.(2001)

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)

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15

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17

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18

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19

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21

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22

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26

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1990 Michael Hammer

Hammer Champy 1993

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2-2

33

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t1992

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Champy

(1993)
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Koontz

1993
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& Murray
1993
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al.

1994
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1994

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Scott

1997

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gelow
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1.

2.
3.

Davenport, T. H. & E. S. James, (1990), The New Industrial

Engineering: Information Technology and Business Process Redesign,
Sloan Management Review., 11-27.
Davenport, Thomas H. (1993) Process Innovation: Reengineering Work
through Information Technology , Harvard Business School Press.
IBM CorporationBusiness Intelligent Solution
(http://www.redbooks.ibm.com)

70

4.
5.

Keen, Peter G.W.1991Shaping the Future: Business Design through

Information Technology, Harvard Business School Press.
Vekatraman, N.(1994),IT-Enabled Business Transforation: From
Automation to Business Scope Redefinition.Sloan Management Review.

71

087238700-6117
E-mail hcyeh@npic.edu.tw

1. ___________________________________
2. ___________________________________
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LXXII


1.
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LXXIII

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LXXIV

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LXXVII