Questionnaire

Note: We are the students from FAST university, doing a project of HRM course in which we
are supposed to analyze an HR department of a large-scale- organization. For that purpose, kindly provide us with brief answers of below mentioned questions, well be grateful. Thanking in anticipation.

Introduction
1. What are the duties assigned to HR managers in the company?

Global market activities

2. Do you harmonize your activities internationally regarding HR? 3. Do you face any sort of pressure or competition from other parts of your company around the globe? 4. How inter country differences affect HRM? 5. Do the ethics and way of conduct vary from country to country? 6. Do you go for international staffing? a. How do you train and maintain them? b. Kidnapping and ransom insurance c. Terrorism safety

General Questions
7. 8. 9. 10. 1. How do you manage diversity? How do HR managers make sure that the code of ethics is being followed? Does HR department suffer any sort of discrimination from other departments in any way? How do you deal with Whistle blowers: http://en.wikipedia.org/wiki/Whistleblower? What are the basic trends being followed by the HR department regarding Corporate Social Responsibility? 2. How the advancement in technology has helped the HR department?

Decision Making
1. What tools do you use in managing strategic HR resources? (Any softwares, devices or other tools)

Recruitment and Selection Process

1. Please describe the recruitment and selection process of Tetrapack in detail along with following: a. Inside candidate vs. outside candidate (whom you prefer) b. Centralized vs. decentralized recruitment process

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c. Outside sources for recruitment (internet, advertising, employment agencies, college recruiting, referrals or walk-ins) How do you conduct interviews? a. One-on-one vs. Panel b. Sequential vs. Un sequential Is there any guideline that you use while interviewing? While interviewing, do you use a preplanned and structured set of questions or go for random on-the-spot questioning? a. What types of questions are asked in interviews? (Situational, Behavioral, Job related, Stress interview, Puzzle questions etc ) What are the important factors in an interview and how do they influence the judgment of recruiter? Do the employees have to take any sort of psychological, cognitive, medical or technical tests to get in Tetrapack? Why? How? Do you perform background investigations and reference checks before hiring? To what extent? Is there a separate method for hiring for Executive positions? What is your policy regarding recruiting minorities and disable people?

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Training, Workplace Conditions and Employee Relations & Others

1. Do you offer training programs for your employees? a. How do you analyze training needs? b. What are the kinds of training programs that you offer? (Apprenticeship or On-the-job) c. How do these training programs affect your companys performance? d. When you promote a person do they have to take a training program before reporting on that position? 2. Are there any specific working conditions that should be maintained? 3. How do you manage attendance of employees? 4. How do you handle employee turnover? 5. What are the factors that you consider before dismissing an employ? 6. How do you cope with legal issues? 7. What precautionary measures you take to prevent accidents? a. What would be the companys response in case of an accident?

Compensations and Benefits

1. Do you have any standards/procedures/policies to ensure optimal employee performance? 2. How do you measure an employees performance? How it helps in deciding compensations for their jobs? How do you manage transfer or retirements? a. How do you determine salary for a specific job? b. How do you link performance and pay? 3. How do you rate different jobs within a department? (as in for quantitative comparison in order to determine compensations)

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4. What are the different benefits that you provide your employees with? (Insurance, Retirement, Health based etc)What are the incentives for executives? a. What techniques do you use to motivate employees? Does it have any impact on employee performance?

Global market activities

1. 2. 3. 4. Do you harmonize your activities internationally regarding HR? How inter country differences affect HRM? Do the ethics and way of conduct vary from country to country? Do you go for international staffing? a. How do you train and maintain them? b. What benefits do you offer them? (Kidnapping, Ransom insurance, Terrorism safety etc) (Thank You)