SCDL Business Communication Paper-1

SCDL- BUSINESS COMMUNICATION PAPER-1
PAPER CODE 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com _____________________________________________________________________
LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Written communication is a Correct Answer Non-Direct Communication Your Answer Non-Direct Communication
Multiple Choice Single Answer Question The most effective way of communication Correct Answer Written Your Answer Written
Multiple Choice Single Answer Question It can be used as legal record which may be used in the court of law Correct Answer Written communication Your Answer Written communication
Multiple Choice Single Answer Question Barrier for written communication can be Correct Answer Language Your Answer Language
Multiple Choice Single Answer Question These are permanent records for business Correct Answer Business letters Your Answer Business letters
Multiple Choice Single Answer Question It is very useful in collecting dues from customers Correct Answer Business letters Your Answer House journals
Scdlsolvedpapers.wordpress.com
Page 1

Multiple Choice Single Answer Question This consists of the name and address of the person to whom the letter is being sent. Correct Answer Inside address Your Answer Inside address
Multiple Choice Multiple Answer Question The body of the letter may be divided into Correct Answer Opening Para , Main communication , Closing paragraph Your Answer Opening Para , Main communication , Closing paragraph
Multiple Choice Single Answer Question As far as possible message should be Correct Answer Brief Your Answer Brief
Multiple Choice Single Answer Question What do you think is necessary to perform a specific job in a desired manner? Correct Answer Advice Your Answer Authority
Multiple Choice Single Answer Question This type of grapevine chain is often used when information or a message regarding an interesting but non job related nature is being conveyed Correct Answer Gossip chain Your Answer Gossip chain
Multiple Choice Multiple Answer Question Horizontal communication serves the following purposes Correct Answer Task coordination , Problem solving , Conflict resolution Your Answer Task coordination , Problem solving , Conflict resolution
Page 2

Multiple Choice Multiple Answer Question Demerits of grapevine are Correct Answer Less credible , Incomplete information , Unofficial Your Answer Less credible , Incomplete information , Unofficial
True/False Question
Body language adds vigor to the process of communication
Correct Answer True Your Answer True
Multiple Choice Multiple Answer Question The organizations procedures should be followed for Correct Answer Formal meetings , Informal meetings , Structured meetings Your Answer Formal meetings , Informal meetings , Structured meetings
Multiple Choice Single Answer Question A manager should take a Correct Answer Long term view Your Answer Long term view
True/False Question
Our past limits our vision
Correct Answer True Your Answer True
True/False Question
Goals are unimportant while pursuing your vision
Correct Answer False Your Answer False
True/False
Page 3

Question Intermediate goals takes one to two years to accomplish
Multiple Choice Single Answer Question 30% of all worries are about past decisions that Correct Answer Cannot be changed Your Answer Cannot be changed
Multiple Choice Multiple Answer Question The different kinds of stress can be mentioned as Correct Answer Positive stress , Negative stress , Unavoidable stress Your Answer Positive stress , Negative stress , Unavoidable stress
True/False Question
Strain becomes stress when it is continuous
Multiple Choice Single Answer Question The biggest most valuable asset any company has is its Correct Answer People Your Answer People
Match The Following Question If you learn how to deal with other people
Correct Answer
Your Answer
you will have gone about achieve what he wants the way to success to any unless he can develop business positive relationship with others until they know how much you care
All the technical expertise achieve what he wants and skills in the world will unless he can develop not enable a person to positive relationship with
Page 4

others When you take advantage you are attempting to take as much as they did about of people shortcut to success profits People do not care how much you know High achievers cared about people True/False Question until they know how much you will have gone about you care the way to success to any business as much as they did about you are attempting to take profits shortcut to success
People do not care how much you know until they know how much you care Correct Answer True Your Answer True
Multiple Choice Multiple Answer Question The various occasions of presentations are Correct Answer Training course /session Business Letters , Conference / seminars , Presenting new business plans Your Answer Training course /session Business Letters , Conference / seminars , Presenting new business plans Multiple Choice Single Answer Question Apathetic Listener Correct Answer Receiver is psychologically dead to communicator Your Answer Receiver is psychologically dead to communicator
Match The Following Question In most of business communications
Correct Answer feedback is immediate
Your Answer the more they are discussed the results are likely to be disappointing
The receiver must decode that means attaching the message meaning to the ords and symbols If the quality of communication is poor Some problems grow
the results are likely to be that means attaching disappointing meaning to the ords and symbols the more they are when people communicate
Page 5

worse discussed badly feedback is immediate
Misunderstandings and ill when people feeling can increase communicate badly True/False Question
The receiver of the message has to encode the message
Correct Answer False Your Answer True
Multiple Choice Multiple Answer Question The obstacles of good listening are Correct Answer Prejudice , Bias Your Answer Prejudice , Bias
True/False Question
Face-to-face communication is the richest type of communication channel Correct Answer True Your Answer True
Multiple Choice Single Answer Question It is an account or statement, which describes an opinion Correct Answer Report Your Answer Report
Multiple Choice Single Answer Question These are the electronic brochures of companies Correct Answer Websites Your Answer Websites
Multiple Choice Multiple Answer Question Types of indirect memo are
Page 6

Correct Answer Bad news , Persuasive memo Your Answer Bad news , Persuasive memo
Multiple Choice Single Answer Question Salutation Correct Answer Refers to the way the receiver is addressed by the sender Your Answer Refers to the way the receiver is addressed by the sender
Multiple Choice Single Answer Question Proposal Correct Answer Options a and b Your Answer Options a and b
Multiple Choice Multiple Answer Question The language used in the minutes should not be Correct Answer In abbreviation , Technical Your Answer In abbreviation , Technical
True/False Question
Minutes of meeting should be circulated to the participants and also those who could not attend the meeting Correct Answer True Your Answer True
Select The Blank Question ________ communication informs the receivers whereas; twoway communication is ________ of information and ideas Correct Answer One way Your Answer One way
Correct Answer exchange Your Answer exchange
Select The Blank
Page 7

Question The ________ that really conveys ________ is firm and dry with strong but not excessive pressure. Correct Answer handshake Your Answer handshake
Correct Answer confidence Your Answer confidence
Select The Blank Question ________ communication is necessary and effective where need for ________ is permanent, or if the topic requires detailed explanation. Correct Answer Written Your Answer Written
Correct Answer information Your Answer information
Select The Blank Question The ________ involved in the writing helps to improve the business ________ with the reader. Correct Answer politeness Your Answer politeness
Correct Answer relation Your Answer relation
Select The Blank Question ________ give us the power to live in the ________. Correct Answer Goals Your Answer Goals
Correct Answer present Your Answer future
Select The Blank Question Breaking down bigger goals to smaller ________ goals become the ________ of success.
Page 8

Correct Answer workable Your Answer workable
Correct Answer blueprint Your Answer blueprint
Select The Blank Question When you work in ________ of time, it builds momentum and you are able to accomplish more work in a ________ period of time. Correct Answer blocks Your Answer blocks
Correct Answer shorter Your Answer shorter
Select The Blank Question A person needs to force himself to wait until he receives enough ________ and truly understand a problem before trying to ________ it. Correct Answer information Your Answer information
Correct Answer solve Your Answer resolve
Select The Blank Question In a relationship it is better to build bridges of ________ and not higher barriers of ________. Correct Answer understanding Your Answer understanding
Correct Answer misunderstanding Your Answer gaps
Brow ser Name: M
Page 9

Scdlsolvedpapers.wordpress.com 10
Page

SCDL Business Communication Paper-1

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

SCDL Business Communication Paper-1

Uploaded by

Copyright:

Available Formats

SCDL- BUSINESS COMMUNICATION PAPER-1

PAPER CODE 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com _____________________________________________________________________