SCDL Business Communication Paper-2

SCDL- BUSINESS COMMUNICATION PAPER-2
PAPER CODE 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com _____________________________________________________________________

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Communication that includes both organizational and ethnic and national backgrounds of the persons communication is Correct Answer Cultural context Your Answer Social context
Multiple Choice Multiple Answer Question Grapevine becomes hyperactive when the following factors prevail Correct Answer Feeling of certainty , Feeling of adequacy Your Answer Feeling of uncertainty , Feeling of inadequacy
Multiple Choice Multiple Answer Question Demerits of grapevine are Correct Answer Less credible , Incomplete information , Unofficial Your Answer Less credible , Incomplete information , Unofficial
Match The Following Question Formal communication Informal communication Downward communication Upward communication Horizontal communication
Correct Answer official communication unofficial communication job instructions improvement suggestions coordinate tasks
Your Answer official communication unofficial communication job instructions improvement suggestions coordinate tasks
Multiple Choice Single Answer Question Many times good plans dont see the light of the day due to noncooperation on the part of Correct Answer Executive Your Answer Executive
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Multiple Choice Single Answer Question It is said that face is the index of Correct Answer Heart Your Answer Heart
Multiple Choice Multiple Answer Question Eyebrows and eyelids raised and combined with the dilated pupils tells us that the person is Correct Answer Excited , Surprised , Frightened Your Answer Excited , Surprised , Frightened
Multiple Choice Multiple Answer Question The organizations procedures should be followed for Correct Answer Formal meetings , Informal meetings , Structured meetings Your Answer Formal meetings
Multiple Choice Multiple Answer Question As a manager the information you require is Correct Answer Information you hear , Information you gather , Information you infer Your Answer Information you infer
Multiple Choice Multiple Answer Question In less literal terms, vision is the ability to Correct Answer Read between the lines , See opportunity Your Answer Read between the lines , See opportunity
Match The Following Question
Correct Answer
Your Answer
In order to realize and fulfill you must help other people you must help other people your dreams Time spent on other people without other people there are never wasted can be no success Helping others improves your quality of life and the quality of life around you without other people there can be no success and the quality of life around you
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Vision is the dream When you determine what you want that will propel you forward that will propel you forward you have made the most important decision of your life you have made the most important decision of your life
True/False Question
Vision is the ability to perceive something not actually visible, as through mental acuteness, keen foresight , force or power of imagination Correct Answer True Your Answer True
True/False Question
The realization of vision requires innovation
Correct Answer True Your Answer True/False Question False
You can achieve your dreams with average energy and efforts
Correct Answer False Your Answer False
Multiple Choice Single Answer Question To achieve success you need to develop Correct Answer Goals Your Answer Attitudes
Multiple Choice Multiple Answer Question These attitudes lead to the ability to see nearly limitless opportunities in everything around you. Correct Answer Positive mental attitude , Determination to overcome failure Your Answer True/False Question Positive mental attitude , Determination to overcome failure
Goals are unimportant while pursuing your vision
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Multiple Choice Multiple Answer Question The ways to deal with procrastination effectively Correct Answer Delegate task to others , Develop a discipline , Determine whether a given task must be done Your Answer Delegate task to others Multiple Choice Single Answer Question Empowerment Correct Answer The act of giving people what they need in order to accomplish their goals Your Answer The authority that you have to accomplish your goals True/False Question
Thinking and planning ahead wastes time
Correct Answer False Your Answer True/False Question False
All kinds of Stress can be avoided
Correct Answer False Your Answer True
Multiple Choice Single Answer Question The only service between stores are the way they treat their Correct Answer Customers Your Answer True/False Question Customers
If you desire to build relationships, care for people whom you come in contact with Correct Answer True
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Your Answer True
Multiple Choice Multiple Answer Question Factors important to successful negotiation Correct Answer Trust and distrust between the parties , Each partys ability to communicate clearly, persuade , Goals and interest of parties Your Answer Trust and distrust between the parties , Each partys ability to communicate clearly, persuade , Goals and interest of parties Multiple Choice Multiple Answer Question Communication is the art of transmitting Correct Answer Information , Ideas , Attitudes Your Answer Information , Ideas , Attitudes
Multiple Choice Multiple Answer Question These always boost the morale of the workers Correct Answer Discussions , Training , Meeting Your Answer Discussions , Training
Multiple Choice Single Answer Question Message Correct Answer The encoded idea takes shape of the message Your Answer The encoded idea takes shape of the message
Multiple Choice Single Answer Question It is an account or statement, which describes an opinion Correct Answer Report Your Answer Report
Multiple Choice Single Answer Question It is the most convenient channel used by companies to increase sales revenue, reducing cost of selling and promote consumer satisfaction. Correct Answer Telecommunication Your Answer Telecommunication
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Multiple Choice Multiple Answer Question Contents of progress report will include Correct Answer Progress made , Problems encountered , Projections Your Answer Progress made , Problems encountered , Projections
Multiple Choice Single Answer Question Policy memorandums and directives Correct Answer These messages gives work rules, procedures, instructions etc. Your Answer These messages gives work rules, procedures, instructions etc.
Multiple Choice Single Answer Question Ref: Correct Answer Reference Your Answer True/False Question Reference
All companies use printed memorandum stationary for processing memorandums Correct Answer False Your Answer False
Multiple Choice Single Answer Question Handshake Correct Answer Options a and b Your Answer Options a and b
Select The Blank Question Boosting your ________ skills can increase your ________ but isnt a cure-all Correct Answer communication Your Answer communication
Correct Answer success Your Answer success
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Select The Blank Question The biggest ________ of personal contacts is the difficulty in ________ them. Correct Answer drawback Your Answer drawback
Correct Answer arranging Your Answer arranging
Select The Blank Question A ________ nonverbal communication can control an interaction by knowing when and where to look to produce the ________ results. Correct Answer skilled Your Answer skilled
Correct Answer desired Your Answer desired
Select The Blank Question Nodding the head side ways or back and forth conveys the ________ meaning more eloquently than ________. Correct Answer intended Your Answer unintended
Correct Answer words Your Answer words
Select The Blank Question ________ may be defined as any form of business transaction in which parties interact ________ rather than by physical exchanges of documents. Correct Answer E-commerce Your Answer E-commerce
Correct Answer Electrically Your Answer digitally
Select The Blank
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Question Whatever type of meeting it may be they always follow generally accepted rules of ________ called ________ procedure. Correct Answer conduct Your Answer conduct
Correct Answer parliamentary Your Answer parliamentary
Select The Blank Question Management is about pausing to ask yourself the ________ questions so that your ________ can provide the answers. Correct Answer right Your Answer right
Correct Answer common sense Your Answer common sense
Select The Blank Question One of the most important ________ for using your time wisely is to drastically ________ the time that is wasted. Correct Answer strategies Your Answer strategies
Correct Answer reduce Your Answer reduce
Select The Blank Question Many people worry ________ about too many ________. Correct Answer unnecessarily Your Answer unnecessarily
Correct Answer things Your Answer things
Select The Blank Question If you look for opportunities to provide ________ to others, then you will live a more ________ life and develop many good relationships. Correct Answer service
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Your Answer service
Correct Answer satisfying Your Answer satisfying
Select The Blank Question At each divergence or pause, ________ the proceedings on the ________ goals Correct Answer re-focus Your Answer review
Correct Answer original Your Answer True/False Question original
Lateral communication is between co-workers
Correct Answer True Your Answer True
True/False Question
All informal messages are idle rumors
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SCDL- BUSINESS COMMUNICATION PAPER-2

PAPER CODE 178 SCDL- PGDBA- I Semester Scdlsolvedpapers.wordpress.com _____________________________________________________________________