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ACADEMIC PAPER
Abstract
Tourism education at universities tends to focus on enabling students for future careers in the industry. Little attention has been devoted to the meaning of tourism education. This paper attempts to promote awareness of overlooked perspectives and critical issues in tourism education by examining two possible approaches to educating future tourism professionals. It discusses tourism education from the perspective of employability as the primary goal. The paper also elaborates on the perspective of providing students with a philosophical and sociological foundation for decisionmaking strategies, as well as for professional preparation. Keywords: Philosophical Foundations, Sociology, Tourism Education, and Travel Industry.
Introduction
Tourism has been described as the worlds largest industry (Goeldner and Richie, 2003). Economic impacts of tourism have been a dominant theme for government, business and academics. Early academic studies focused on economic impacts of tourism development, but beginning in the 1970s, Yuki Inui holds an MSc in Tourism industry Management from the University of Hawaii at Manoa. She is currently a Doctoral student at the University of Northern Iowa. Her research interests include tourism education, host residents perception toward tourism development and sustainable tourism Daniel Wheeler holds an MA in Recreational Management from Brigham Young University. He is also a Doctoral student at the University of Northern Iowa. His research interests are management and development of commercial recreation teaching strategies Samuel Lankford is a professor and director of the Sustainable Tourism and Environment programme at the University of Northern Iowa. He previously taught at the University of Hawaii in the School of Travel Industry management and the Kinesiology & Leisure Science Department. In addition he also taught on the MSc programme, Wageningen Agricultural University in the Netherlands.
Inui, Wheeler and Lankford (2006) Rethinking Tourism Education social, cultural, political and environmental implications have also become prominent as research topics. The academic field has been ahead of the industry in emphasising the social and environmental impact of tourism and the need for sustainable development (Morgan, 2004: 97). As a result, sustainable tourism became a common curriculum topic. Busby (2003) addresses sustainability, in the sense of viability of programme, through the use of internships and Flohr (2001) offers a content analysis of course titles which emphasise sustainability at universities in the UK, indicating a substantial increase in offerings. Increasingly since 1994, researchers have further explored social impacts of tourism by focusing on sociological issues such as tourist sight, tourism culture, tourist gaze, gendered views and bodily display (e.g. Urry, 2002; Wang, 2000; Rojek, 1997; Craik, 1997; and Kinnaird and Hall, 1994). A content analysis of coursework offered in tourism degrees (Busby and Fiedel, 2001) indicates a strong vocational focus with relatively little emphasis on sociological or philosophical issues. Churchward and Riley (2002) noted we are too focused on vocational training and have minimised sociological issues. Finally, and important to this paper, Tribe (2001: 447) suggests that: to design a curriculum to include non-vocationalist aspects, questions of meaning and purpose of the curriculum arise. It is here that an emphasis on reflective philosophical method becomes necessary.
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Inui, Wheeler and Lankford (2006) Rethinking Tourism Education emphasis in tourism programmes. Internships also increase the ability of students to critically reflect on the tourism business (Tribe, 2001). This success in vocational training and emphasis is at the core of debate in tourism pedagogy (Morgan, 2004). Many researchers suggest tourism educators develop courses specifically to meet the needs of students and practitioners (e.g. Dale and Robinson, 2001; Morgan 2004). This is a trend toward, in Illichs (1990) words, the creation of a packaged certificate. Schools package what the industry seems to need and deliver the package to students so they are ready to function in the industry upon graduation. It is when we question the needs of the tourism industry that some concerns become apparent. These questions include the viability of maintaining the status quo, of uncritical reproduction of present practice, and future needed skills of the tourism professional. Examination of trends in the provision of the packaged certificate may help to illustrate these issues.
Contrarian Views
It is questionable whether the goal of tourism education is reducible to solely vocational education directly applicable to daily operations in the tourism industry. Whether skill development and field experiences are successful or not, these vocationally focused tourism education programmes raise
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Inui, Wheeler and Lankford (2006) Rethinking Tourism Education questions regarding the role of tourism education. In the midst of the vocational focus of tourism programmes, schools are sending out professionals who could influence the host communities culture and society. Morgan (2004) suggests shifting the educational focus from a rigorous vocational framework to a liberal reflective approach in order to address this issue. Paradoxically, vocational higher education in tourism may need to rediscover these humanistic values in order to fulfil its managerial objectives of creating successful business managers (Morgan, 2004: 98). Is training a primary purpose of tourism education? As tourism educators, should our only responsibility be simply preparing and training students for their future careers?
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Inui, Wheeler and Lankford (2006) Rethinking Tourism Education inconsistencies with respect to the economic valuation of tourism and its impact, and in academic fields such as marketing and motivation studies. The economic focus of tourism education can be attributed to manipulation on the part of interests of funding bodies as well as the industry. Much attention is paid to positivistic values rather than intangible but real impacts on language, culture, crime, attitudes and behavioural patterns (Butler, 1999). The impact of tourism encompasses broad aspects of both the visitor and host societies. Wang (2000: 9) calls tourism a marginal branch of applied sociology, but tourism does not have a clear legitimate territory which defines the field of study, whereas the sociological disciplines facilitate inquiry and understanding of social aspects of tourism. Such inquiry may be effective in identifying the humanistic values that are required in tourism education. However, little attention and effort is being exerted to expose tourism students, who determine the future of the industry, to sociological issues. In the 1990s, tourism researchers began to suggest an epistemological inquiry of tourism knowledge. Rojek (1997: 71) indicated that, tourism must be primarily approached in terms of epistemology. Edensor (2000) suggests that there is a need for more empirical research in order to further explore and understand the sociology of tourism. Aitchison (2001: 134) argues that, tourism needs to be considered not just as a type of business or industry, but as a powerful cultural arena and process that both shapes and is shaped by gendered presentations of places, people, nations and cultures. Tourism occurs within societies, and therefore like any social phenomenon should be subject to examination in terms of human interaction, or in relation to other social phenomena, the wider context of social trends, social structures, or social demography (Wang, 2000: 9). Wang (2000) acknowledges that the sociology of tourism may look impractical relative to the conventional tourism management literature, yet it also reveals the core issues of tourism practices. Unless students, as well as researchers, critically examine the epistemological issues behind the social phenomena of tourism, they may overlook the true characteristics of tourism impacts. The following examples show how the vocational focus driven by economic consideration could obscure the non-economic impacts of tourism, and suggest a need for a sociological understanding to develop humanistic values among tourism graduates. Two areas of concern serve to illustrate potential problems and conflicts that may be faced by tourism graduates. These two areas are that of authenticity and gender based perceptions. Although a number of sociological issues are mentioned, gender and sight/site inquiry appears to stay within the research field, and is largely absent in dialogue about tourism curricula. Therefore, these topics are used to illustrate the need for sociological background in tourism education.
In the naming phase, the attractions are identified within the region. This is followed by the enshrinement stage, which frames, displays, and often protects the identified objects. The next stage of the construction of tourist sites is mechanical reproduction. This is when the objects are artificially reproduced and commodified, for example, through photographs, souvenirs, videotaping, and other means. Rojek (1997) calls this indexing of the image. The final stage, social reproduction, includes changes in the host communities social elements; for example, a site or region may be named after the identified attractions. Interestingly, Rojek (1997) adds that such changes could give new value to the site or society, calling the phenomena a dragging of the value of the site from authenticity to commercial. Illustrating these concepts, production of a movie may give new value to a site; people may associate the image of the movie with the site, which is derived from a different or indirect source of interpretation of the site, not a direct representation. For example, a beach may be identified; access and boundaries are created around the area; and it may be photographed for promotion. In fact, Busby and Klug (2001) identified that television programmes and films direct visitors to certain areas. Such movie-induced tourism may have impacts on representation of the site and on the reaction of local residents, because tourists are motivated by various factors that are featured in media (Busby and Klug, 2001). Moreover, the pictured image, such as a gendered bodily image (attractive women, for example), may communicate other artificial images of the site, creating a new value for the beach. Sexual imagery is often used to depict the desirability of places, reflecting the gendered nature of the marketing agents and their fantasies: the sexualised fantasies in tourism promotional materials construct images in the minds of tourists which they subsequently attach to the place. The motivations behind travel are constructed out of the social realities of the lives of those who participate in tourism-related activity (Kinnaird and Hall, 1994: 212). For example, Desmond (1999) argues that the image of Hawaii as a tourist destination is a rendered Hawaii that is pseudo authentic. The act of female hula dancers of Hawaii is mechanically reproduced through pictures, magazines, brochures and other methods, and creates new values that are circulated extensively as if they are original. Cohen supports commodified attractions, because the circulation and reproduction of new values may contribute to sustain the few and disappearing real, genuine or original environmental or cultural attractions, without thereby impinging on the desired experiences of tourists (2002: 272). He also notes that the simulated objects may facilitate the desire of visiting the real ones, rather than curbing the demand. The knowledge of embodied practices of tourism how history and heritage are remembered by people, how initial enthusiasm is turned into a social practice, and how it is converted into commodified sites (Rojek and Urry, 1997) has significant implications to tourism curricula, and the attraction tourists feel toward these sites. Thus, these commodified sites can serve as effective tools to evaluate the appropriate format, content, and design of the promotional messages (Sirakaya and Sonmez, 2000: 353).
Gendered View
The social relationships in tourism are more than just the host or the guest dichotomy (Aitchison, 2001). As discussed, socio-cultural change due to tourism typically includes the commodification of culture and changing value systems of family structures, all of which have central gender considerations (Kinnaird et al., 1994). Some researchers criticise the fact that tourism is a gendered, engendered, sex-segregated, or sex-role stereotyped industry (Jordan, 1997; Aitchison, 2001, 2003; Momsen, 2001; Selnniemi, 2001). Sirakaya and Sonmez (2000) analysed images in each of the US state tourism brochures and found that women are depicted in a traditional stereotypical role more often than men; the brochures portrayed women as feminine, dependent, and subordinate beings. Tourism is constructed out of societies where cultural representations are clearly gendered and are communicated through the structures of the tourism industry (Aitchison, 2001: 108). Consequently, Journal of Hospitality, Leisure, Sport and Tourism Education, 5(2), 25-35. 30
Inui, Wheeler and Lankford (2006) Rethinking Tourism Education tourism is a gendered social action, and it will not be sustained without the enhancement of traditional feminine and masculine roles (Enloe, 1990). Moreover, the social expectations about appropriate gendered behaviours and gender-based power relationships within societies are constantly being (re)negotiated or (re)created (Aitchison, 2003; Shaw, 1999). This gendered component of the process of tourism development is an overlooked subject (Kinnaird et al., 1994). Gender affects tourism while tourism affects ideologies and societal views of gender. The nature of tourism is a visual consumption, which is based on the masculine gaze that views various displays of bodies (Urry, 2002). Tourism is an ego-centric pursuit involving a fascination with self-indulgence and self-delusion through simulacra (Craik, 1997: 114). The hosts also provide visitors with bodily display and bodily actions (Desmond, 1999: 252). The gender-power relationship between the hosts and guests of tourist destinations, and the interaction of the two, often results in changes in the power dimensions of traditional gender roles within the host community. For example, development of tourism may influence traditional family structure or gender roles by providing new employment opportunities; work may enable women to be more economically independent, or create conflict regarding domestic work between men and women. Yet the types of work available in the tourism industry are often gender specific. While womens jobs are characterised as traditional caring roles such as flight attendants, receptionists, and room keepers; the jobs of porters, doorpersons, pilots, or drivers are predominantly male. Since the types of job are stereotyped, when one tries to go beyond the socially defined gender domain they may face limited opportunities or social pressures. The ideology of the gendered view also prevails behind the interaction between tourists and residents. Interaction of local women with female tourists may recreate and change the self-perception of the local women (Selnniemi, 2001; Small, 2001). Moreover, Kinnaird et al. (1994) state that inherent gendered power relations between the hosts and the guests are embodied in tourist activities, such as prostitution. Gender, however, is merely one of the many social aspects of tourism there are other diverse issues that crosscut gender (Rojek and Urry, 1997; Shaw, 1999). There is a need for empirical research and theoretical development regarding inter-gender relationships that occur within the host region and intra-gender relationships that go beyond the gender relationship, intersected by class, race, ethnicity, economic power, political influence and other aspects of social categories (Kinnaird and Hall, 1994). All such social ideologies and societal constructs separately, and jointly, influence gendered perception (Shaw, 1999). Educators need to align their work with other groups and movements as an important part of their involvement in and responsibility for the continuing development and creation of community, culture and society (Purpel, 1998: 361). Social norms determine the concept of making sense or giving meaning. It is educators responsibility to guide students to step outside of their cultural and social comfort zone in order to look at the issues from a new perspective.
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Inui, Wheeler and Lankford (2006) Rethinking Tourism Education These perceptions, Illich (1970: 11) says, facilitate the packaging instruction with certification, but do not promote true learning and social justice: one of the avowed purposes of a liberal education. Rojek (1997) argues that the field has not thoroughly explored the epistemological view of tourism. The discussion that takes an epistemological approach enquires what we know, experience, and the way we interpret things (Gramann and Allison, 1999). Ryan (1995) notes that educators should cease saying that tourism courses are a required precursor for a job in the industry. The schools role of enhancing employability, Litteljohn and Watson (2004: 412) argue, is more than just providing students with a skill base; it is about educating them for appropriate attitudes and aspirations to guide their career trajectories and industry vision. Similarly, Illich (1970: 17) states that an insistence on skill drill alone could be a disaster; equal emphasis must be placed on other kinds of learning. This does not mean that tourism education should focus on academic subjects at the expense of internships or field experience. It is certainly more than a simple matter of vocational vs. academic education discourse. Tribe (2002: 339) argues that: It may be thought that the purpose of vocational curriculum is self-evidently to equip graduates to operate in their chosen career. But this overlooks an important feature of big industries like tourism. In addition to generating consumer satisfaction, employment, and wealth, these industries leave their imprint on the world on other ways, by forging a distinctive industrial landscape and causing profound change in patterns of social and economic relationships. Tribe (2002) further attempts to theoretically integrate the vocational and academic aspects of tourism education. Accordingly, curriculum should aim at educating philosophic practitioners. The underlying idea of this term is that tourism courses should provide both liberal and vocational education, while developing students ability to reflect and act. Consequently, curriculum should be designed to respond to the needs of the tourism industry to satisfy customers and to produce economic benefits. At the same time, the curriculum should educate students to be reflective individuals who are capable of examining and questioning the social responsibilities of the industry. Morgan (2004) also suggests going beyond vocational education, and states that there is a need for degree-level tourism programmes that enable students to think critically about the future of the industry, as well as to train them for required skills and knowledge. Students need to develop selfawareness and motivation, imagination and creativity. Overall, tourism researchers and educators must discover what Apple (1990: 124) calls the taken for granted perspectives, and they must investigate what constitutes common sense in the development of tourism curricula and the tourism industry. In North American and European countries, students are academically processed to be happy only in the company of fellow consumers of the product of the education machine (Illich, 1970: 34). This narrows their perspective. Students see university education as an investment for a future career and desire its monetary return. Diplomas and certificates offer economic value to the graduates, giving them the power to define and respond to the expectations of society (Illich, 1970). Tourism educators need to ask if employability is the only important end product of tourism education. Constructing meaning is learning, and learning is a social phenomenon. Bruner (1996) states that meaning resides in ones mind, but reflects the cultural context in which one is situated. Giving eventual meaning to employability is merely a reproduction of the contemporary societys dominant ideology. Illich calls such reproduction of social norms as addiction and states that institutions should support personal growth rather than addiction (Illich, 1970: 53). Educational institutions should serve a society that does not yet exist. That is, we should educate students who can create and manage the future. Educators should guide students to go beyond their native predispositions (Bruner, 1996: 17), and the curriculum should be a bundle of planned meanings, a package of values (Illich, 1970: 41), rather than skills. We should guide students in a way to create meanings from and about what they learn through reflection. So how is that possible? How can we influence students to think reflectively? In Bruners (1996) words, it is about enabling students to see themselves outside in not Journal of Hospitality, Leisure, Sport and Tourism Education, 5(2), 25-35. 32
Inui, Wheeler and Lankford (2006) Rethinking Tourism Education inside out, it is about providing a toolkit to critically examine what constitutes their culture. Part of that toolkit is composed of curricula that challenge commonly held understandings of the dominant culture.
Inui, Wheeler and Lankford (2006) Rethinking Tourism Education and thus they should determine where to stand and understand the influence and the consequences of their actions; it is the hidden curriculum that poses moral questions. Educators may take a natural stance that supports common sense, or they could take a theoretic stance that studies the nature of common sense and our understanding of it (Apple, 1990). Giroux (1993) recommends educators provide students with intellectual and moral leadership. Taking the natural stance, our role as educators should be in preparing students to be employable, while the theoretic stance would require educators to facilitate critical thinking and moral decision making in our students. Educators are more than skilled experts in classrooms; they are social leaders, cultural advocates, and moral visionaries, spiritual directors who choose to do their leading, advocating, visioning and directing (Purpel, 1998: 361). Consequently we, as tourism educators, need to revisit the focus of the education that we provide for our future professionals and scholars.
References
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