CORPORATE OVERVIEW

2011 CSG Systems International, Inc.

CONTENTS
02 03 04 05 06 07 09 10 11 13 14 15 WELCOME TO CSG INTERNATIONAL CSGS FOOTPRINT CSGS CORPORATE VALUES THE CSG DIFFERENCE CSGS APPROACH TO MONETIZING THE CUSTOMER EXPERIENCE CSGS SOLUTIONS CSGS PROFESSIONAL SERVICES CORPORATE RESPONSIBILITY CSG IN ACTION CSGS PORTFOLIO SUMMARY CSGS GLOBAL CLIENT BASE CSG OFFICES

SG International is proud of its heritage as a trusted partner to C many of the worlds largest communication service providers, and that trust is built on collaboration, innovation, and a broad suite of proven and agile solutions and services. Peter Kalan, Chief Executive Officer

2011 CSG Systems International, Inc.

WELCOME TO CSG INTERNATIONAL

As one of the worlds largest and most established business support solutions providers, CSG International has helped hundreds of companies streamline and scale operations, adapt products and services to meet customer demands, and address the challenges and opportunities brought about by change. Our goal is to help you generate revenue, maximize customer value, and manage your business more efficientlywhether you are a broadband operator in New York, a content provider in Singapore, or a mobile provider in So Paulo. As a trusted partner and industry veteran, CSG empowers your business with: An extensive portfolio of market-leading solutions and services to support your business objectives, including revenue management, content management and monetization, customer interaction management, as well as analytics and intelligence. Industry knowledge and expertise across a wide range of vertical marketsincluding cable television and direct broadcast satellite, fixed-line and mobile telecommunications, financial services, utilities, media and entertainment, and more. Flexible solution delivery models to fit your individual business objectives, including on-premise software, service bureau, and managed services, all delivered and supported by our global professional services team. Experience in deploying solutions in emerging, established and mature markets worldwide for more than 25 years. That experience directly translates into a keen understanding of meeting your business individual needs based on your specific business goals.

We know time is of the essence. Markets are changing rapidly. Revenue opportunities ebb and flow quickly. Customers demand more of you in return for loyalty. And the services and technologies that support them are increasingly complex. You are not alone in this dynamic marketplace. CSG is here to help you accelerate business anywhere.

With a proliferation of new services, devices and content, businesses must deliver a consistent, personalized service experience while meeting and exceeding revenue expectations and efficiently managing costs. From incremental additions to fundamental transformations, CSG helps you best leverage your technology investments to support your business needs today and into the future. CSG International helps you accelerate businessanywhere.

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CSGS FOOTPRINT
Corporate Headquarters Regional Offices

NORTH AMERICA Atlanta, GA Bloomfield, NJ Burlington, MA Chicago, IL Coppell, TX Crawfordville, FL Edmonton, Alberta Englewood, CO Markham, Ontario Omaha, NE Oxnard, CA San Antonio, TX Westminster, CO

SOUTH AMERICA So Paulo, Brazil AFRICA Cape Town, South Africa AUSTRALIA Brisbane Melbourne

EUROPE & MIDDLE EAST Beirut, Lebanon Dubai, United Arab Emirates Galway, Ireland Hamburg, Germany Milan, Italy Moscow, Russia Paris, France Warsaw, Poland Woking, United Kingdom

ASIA Bangalore, India Bangkok, Thailand Beijing, China Kuala Lampur, Malaysia Makati City, Philippines Mumbai, India Singapore, Singapore

Our global footprint gives us a distinct advantage in the marketplace because: We have deep expertise in the industry vertical markets we serve, and we leverage that expertise to benefit the businesses we support every day with our solutions. Our regional presence enables us to keenly understand the challenges and opportunities that you face in your respective geographic market. Our new clients benefit from our experiences gleaned from successful engagements delivered around the world.

With implementations in more than 100 countries, CSG understands what it means to think globally and act locally.

2011 CSG Systems International, Inc.

CSGS CORPORATE VALUES

At CSG, our commitment to your success is unwavering, and this commitment is reflected in how we develop our solutions, processes and methodologies, and how we run our business. We are passionate about helping you optimize your business in new and innovative ways while placing the highest value on integrity, honesty and respect.

Innovation

Thinking about what others havent to enhance results.

Performance Integrity

We focus on achieving high-impact results throughout the business.

Customer Focus

Our commitment to our customer is reflected in what we do every day.

Personal and professional integrity are non-negotiable.

Open Communication

Respect For People

Information is freely shared between individuals.

People demonstrate respect for different cultures, opinions and needs of our team, customers, shareholders and community.

2011 CSG Systems International, Inc.

THE CSG DIFFERENCE

What makes CSG different than other solutions providers?
We have the experience to deploy the right solutions to address the challenges and opportunities at handand we have the industry knowledge and flexibility to help companies like yours adapt when new opportunities emerge. Our long-term customer relationshipsand our extensive implementationsmake us a vital partner in an industry of challenge and change.

We have the experience to help you grow your business

In transformational markets, you need partners who can accurately assess current requirements for what is known, and to intelligently anticipate and plan for what is not. CSG International is your business partner. Our 25-year heritage of successfully helping global blue-chip companies in periods of explosive and sustained market growth and change demonstrates our proven capabilities in helping businesses drive revenue, manage margins, and deliver positive customer experiences. Weve deftly helped businesses navigate the bumps in the road and carve out new paths in demonstrable ways that other companies simply cannot.

We are agile and responsive to market changes and business needs

Weve responded to a dynamic marketplace by meticulously crafting a portfolio of Business Support Solutions (BSS) and services that are tailored to fit business objectives todayand in the future. CSGs solutions can support any customer environment, whether for fixed/usage-based subscriber charging, pre- and post-pay models, or next-generation service platforms that enable exciting new offers in the marketplace.

CSG is committed to evaluating and adopting new technologies that will bring value to our clients operations. For Vivo, Brazils largest mobile operator, consolidation on CSG Intermediate v6 included support for Linux and blade technology which brought about vast savings in CAPEX and OPEX. Vivo was able to leverage the latest, low-cost hardware technology without compromising the processing performance needed to support its rapid growth. High-density blade hardware requires less cost to replace, less space, and less power to operate.

Our solutions and employees are focused on client success

Helping you succeed is our passion. Our relentless, relationship-driven, customer-focused business approach is built on a foundation of respect, integrity and collaboration. We believe in working in true partnership, helping you to enable sustainable growth, create efficiencies, and deliver a differentiated service offering to your customers. Our clients recognize and value that commitment, as evidenced by the long-term client relationships CSG enjoys, and the number of engagements we continue to win from existing and new clients.

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CSGS APPROACH TO MONETIZING THE CUSTOMER EXPERIENCE

Companies like yours with complex, transaction-centric business models face simultaneous opportunities and challenges: how to accurately capture, manage, generate and optimize the revenue associated with immense volumes of customer interactions, and how to best manage the intricate nature of customer relationships. This increasingly complex process around monetizing the customer experience is what CSG does best. Our integrated and flexible set of solutions helps you monetize the customer experience across a vast array of touch points, enabling you to succeed in dynamic markets. CSG believes every interaction is an opportunity to identify new revenue opportunities and build customer loyalty, particularly around: New services where CSPs must understand consumer behaviors and consumption in real-time. The introduction of new technologies and Machine-toMachine capabilities. The delivery of digital content to consumers across a myriad of devices, and revenue opportunities that come from direct content-to-consumer strategies. The use of intelligence and predictive analytics to better support the customer and unveil new revenue opportunities. Managing partner relationships, including complex revenue sharing agreements, in order to seize all revenue associated with partner agreements. Complex pricing plans based on a growing number of variables such as usage, transaction volumes, voice minutes and/or content downloads. The ever-increasing volume of call detail records that require collection and correlation to ensure accurate capture of revenues across all service offerings. New verticals where high-volume, complex revenue management capabilities are critical. With CSG solutions at the core of your business, you can be confident in your ability to evolve product and service offerings for new markets, to rapidly adapt to new customer preferences, and to pursue new profitable paths.

Reliance Communications, Indias leading integrated telecommunications company with a subscriber base of over 55 million customers, relies on the flexibility, scalability and performance of CSG Singleview billing technology, which has allowed Reliance to grow at very high rates and gain business advantage within the highly competitive and fast-developing Indian market. Most recently, Reliance has added CSG Content Partner Management as another step in evolving its OSS/BSS architecture into the next generation.

2011 CSG Systems International, Inc.

CSGS SOLUTIONS
Revenue Management
Addressing business operations across a wide range of markets and service types, CSGs Revenue Management solution portfolio enables you to maximize transaction revenues, streamline operations and costs, and support customers with a differentiated experience. Convergent Rating and Billing The CSG Singleview suite provides an integrated customer care, billing and real-time rating and charging solution for the global marketplace. This solution is the only real-time charging, billing and customer care solution designed from the ground up for converged markets. Companies around the globe use the Singleview suite to support voice, data and content services in prepaid, post-paid or convergent business models while fully leveraging your network assets, regardless of type. But the strength and capabilities of the Singleview suite extend beyond Telecom to other transaction-intensive markets, including Financial Services, Logistics and Transportation. Singleview inherently improves support and promotes optimization due to a single view of the customer across all services and transactions. Cable and Satellite Care and Billing CSGs billing and customer care and business optimization platform is the premier system for Cable/DBS Communication Service Providers in North America. This pre-integrated platform, delivered in a service bureau environment, is relied upon every day to support more than 60 million subscribers of convergent voice, video and data services and used by more than 40,000 customer service agents. From managing field technicians and financials to improving customer satisfaction, CSG ACP is the platform of choice for the industrys leading providers. Mediation and Data Management CSG Total Service Mediation (TSM) provides a comprehensive framework enabling network operators to achieve maximum efficiency with the lowest cost for all interactions between the network and other BSS applications and related processes. The TSM framework supports offline and real-time mediation requirements as well as service activation. Renowned for its high performance and exceptional throughput, TSM provides the event processing foundation to manage todays exploding network traffic. Wholesale Settlement and Routing CSGs market-leading Wholesale Business Management solution is a comprehensive and powerful settlements system. It handles every kind of trafficfrom simple voice to the most advanced data and content servicesin a single, highly-integrated platform. It helps operators around the globe to improve profit margins, meet strict regulatory and audit compliance requirements, and comply with the broadest range of global standards.

Content Management & Monetization

The demand for digital content is quickly outpacing historic services. Whether youre a network operator, a content aggregator, or a content developer, CSGs solutions can help you manage, deliver and monetize your content to help build brand loyalty and create differentiated offerings. CSGs solutions enable you to manage subscriber preferences and offer digital content anytime, anywhere, to any device. Whatever your modeldirect, subscriber, or subsidized CSG has the right content monetization platform.

Customer Interaction Management

Every communication with your customers is critical to delivering a consistent, quality experience. Whatever your industry, CSGs interaction management solutions help you deliver a unique customer experience across all touch points. CSG is an industry leader in interaction management solutions. We process more than one billion interactive voice, SMS/text, print, email, web, and fax messages each year on behalf of our clients.

Analytics & Intelligence

Understanding your customer is more complex than ever. With our suite of analytics and intelligence solutions and services, CSG delivers a comprehensive approach to improving the customer experience, increasing sales opportunities and optimizing your business. Whether through an engagement with Quaeroour customer engagement services agencyor by deploying our prepackaged solutions, CSG can help you better understand your customer and take proactive action on that insight.

2011 CSG Systems International, Inc.

MasterCard, one of the worlds leading transaction processors and payments companies, relies on CSG solutions at the core of its billing lifecycle management process. The CSG solution provides enhanced billing assurance and error management capabilities, along with faster time to market for any required changes. With its support for flexible pricing plans for new payment business models, and an extended range of current and future fee structures, the CSG solution enables MasterCard to more efficiently meet the needs of its business now and in the future.

2011 CSG Systems International, Inc.

CSGS PROFESSIONAL SERVICES

CSG understands that you needand expectunparalleled expertise in delivering your business critical solutions. This is why CSG employs more than 1,000 professional services experts in 15 countries who bring wide-ranging expertiseincluding solution architecture, project management, systems implementation and business consultancy to every project. Our Business Process Framework takes a holistic approach to identifying your business objectives and applying the right technologies. We leverage our global expertise in our solutions as well as complementary third-party applications to help you create a roadmap for future success that is truly tied to business goals. CSG applies a rigorous methodology to each of our engagements, leveraging consistent, world-class processes, best-practice programs and systemized templates for all of our solutions across all of our locations. CSGs comprehensive services capabilities include: Business solution consulting Business solution implementation Core product support worldwide Business solution optimization Technology operations service and management Business solutions operations Education and training CSGs Professional Services experts also provide advice and guidance based on their experiencenot just with our

solutions, but also with broader industry, technology and business issues. Throughout the lifecycle of our solutionsfrom initial implementation to ongoing project management as well as integration with the rest of your BSS/OSS infrastructure and post-implementation supportCSG offers a range of services to support your business objectives.

We focus on accelerating the business value of your CSG investment. We take the time to understand where you are goingand where you want to go.

ovistar needed to replace its old, inflexible system and implement a convergent wholesale M billing system within a six-month timeframe. Fortunately, we contacted CSG. In our discussions with CSGs Presales and Professional Services teams, we began to see a very structured way to work, performed by professionals with extensive knowledge and business understanding. The high quality of our first deliverable confirmed that we had chosen the right supplier for this awesome challenge. Pablo Andres Luque Della Maggiore, Integrated Services IT Area Manager, Telefonica Chile

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CORPORATE RESPONSIBILITY
As a global leader in our industry, CSGs impact is far-reaching. With our extensive footprint and client base comes responsibility, which is reflected in three core areas:

Our Communities
CSG recognizes the mutual benefit of taking an active role in the community. CSG encourages employees to spend time, expertise and resources to make a positive contribution to the communities in which we operate. These efforts range from community sponsorships, corporate involvement, philanthropic activities and mentoring throughout our locations.

Our Employees
CSG is committed to our employees. We believe in providing all employees with a positive environment with opportunities for professional development while offering benefits and programs that support work-life balance. We recognize our employees as our greatest asset. Maintaining a solid and progressive atmosphere, recognizing employees for their contributions, and encouraging innovation to enhance career experience is a key priority at CSG. We embrace diversity of all kinds.

Our Environment
CSG works hard to protect and preserve the environment and renewable resources. We integrate principles of environmental stewardship and sustainable development into business decisions and processes. Practices include recycling programs in our production facilities and offices, supplier certification to foster sustainable resources, and energy saving campaigns.

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CSG IN ACTION
SERVICE DIFFERENTIATION
SingTel Optus, one of the largest CSPs in Australia, uses CSGs billing and transaction management system to help create a differentiated service to attract and retain large corporate and government entities. These high-value customers receive a single bill for all products and services that reflects their businesss financial model. Optus has improved operational efficiencies with lower bill processing cycle times and seamless internal operations, not to mention reduced spend on accessing data and increased time on servicing its corporate and government customers.
ith CSG Singleview, Customer Service only needs W to use one system to cover all queries. Its far more efficient for both us and the customer. John Duffy, Director of Billing Services for Optus

NEW ENTRANTS
SGs platform provided us with the essential C fast time to market we required, along with the long-term flexibility to deliver new products and services to the Canadian mobile customer. CIO, WIND Mobile

Globalive had been serving the Canadian market for more than 10 years when it won spectrum in the 2008 auction. In addition to needing to build out a new wireless network, Globalive needed the BSS solutions to support its new wireless offerings. Thanks to CSGs integrated portfolio of market-leading products, including Singleview, Total Service Mediation and Interconnect settlement, Globalive was able to implement a solution in a matter of months and launch the WIND Mobile brand as the first national wireless alternative in Canada in over a decade.

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NEW SERVICES
CSG solutions are helping multinational retailer Best Buy deliver innovative new services to the consumer technology market. Delivered via a managed services modelan example of one of the delivery options CSG offersthe solution includes key components from CSGs Revenue Management portfolio: Singleview, Intermediate and Interactivate. The CSG solution allows Best Buy to deliver on its vision of one-stop shopping and support for their customers mobile computing experience.
or our customers, the CSG solution F means that Best Buy can deliver the flexibility and reliability that we require to effectively serve customers in this space. Jed Stillman, Vice President, Best Buy Connect

CABLE/DBS MARKET LEADERSHIP

We have set key goals for our use of key business solutions... an easier way to manage product and pricing relationships, creating a better way for agents to identify service bundles for customers... and providing a better way for marketing teams to create compelling customer offers... CSG has enabled us to meet these goals and see positive results in our operations. David Isenberg, Senior Vice President, Products and Business Development, Atlantic Broadband

In the Cable/Direct Broadcast Satellite industry, it is paramount to price, bundle and package the right offer to the right customer. CSG has worked closely with Atlantic Broadband to deploy innovative offer management solutions to deliver a better overall customer experience and optimize revenue opportunities.

REGULATORY COMPLIANCE
As one of the largest mobile operators in Chile, Entel needed a holistic view of its operations. By implementing CSGs marketleading Interconnect settlements system, Entel was able to streamline its operational processes across its business, thus improving its time to market and revenue as well as visibility and control.
SG offers a proven solution that C enables Entel to bridge our interconnection operations with other areas of our business, expand our operations, and easily address the challenges of number portability requirements. Robinson Luengo, Entel Financial and Interconnection Manager

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CSGS PORTFOLIO SUMMARY

Revenue Management
Convergent Rating & Billing Singleview Convergent Billing Singleview Customer Management Integrated Charging & Policy Cable and Satellite Care & Billing ACP ACSR Product Catalog Financial Services Workforce Express Direct Sales Express Precision eCare Home Security Total Service Mediation (TSM) Interactivate Intermediate Intersession Wholesale Settlement & Routing Interconnect CABS Optimized Routing Content Partner Management Roaming

Content Management & Monetization

Content Direct Content Partner Management

Analytics & Intelligence

Customer Intelligence Platform Intelligent Collections Intelligent Offers Quaero Customer Engagement Solutions Marketing Opportunity Roadmap Customer Engagement Solution Customer Lifecycle Solution Marketing Operations Solution Quaero Care

Customer Interaction Management

Customer Communication Center Customer Profile Interaction Management Event Management Interactive Messaging AgentHub Automated Collections & Payments Appointment Notification Proactive Customer Care Notifications Customer Surveys Interactive Marketing Fraud Notifications Enterprise Solutions Output Solutions Print and Mail Electronic Presentment and Payment Customer Service Viewing and Archival Solutions

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CSGS GLOBAL CLIENT BASE

Cable/DBS
Bell ExpressVU Charter Communications Comcast Cox Communications DISH Network Eastlink Time Warner Cable

Healthcare/Pharma
Astra Zeneca Bayer HealthCare Blue Cross Blue Shield Association Johnson & Johnson Medco Novartis

Financial Services
American Express Citigroup Discover Financial Services Fidelity Investments JP Morgan/Chase MasterCard Western Union Wells Fargo

Digital Content/Entertainment
Blackcreek Disney Digital Books Dan Patrick Show (Direct TV) ESPN iSport NBC Universal Sports Onlive United Fighting Championship Worldwide Wrestling Entertainment

Fixed Line/Mobile
AT&T Bharti China Mobile Oi Orange Reliance Communications T-Mobile Verizon Virgin Mobile Vodafone WIND Mobile

Utilities
Georgia Natural Gas Minnesota Power and Light Metropolitan Utilities District Orlando Utilities Commission Plano

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CSG OFFICES
Corporate Headquarters
9555 Maroon Circle Englewood, CO 80112 T: +1 303 796 2850 F: +1 303 200 3333 NorthPark4 NP4 11819 Miami Street Omaha, NE 68164 T: +1 402 431 7000 F: +1 402 431 7202 NorthPark5 NP5 2533 N 117 Avenue Omaha, NE 68164 T: +1 402 431 7000 F: +1 402 431 7294 NorthPark NP6 2525 N 117 Avenue Omaha, NE 68164 T: +1 402 431 7000 F: +1 402 431 7276 USA TEXAS One Technology Center, Suite 750 7411 John Smith Drive San Antonio, TX 78229 T: +1 210 949 4700 F: +1 210 949 4080 1122 W Bethel Road, Suite 100 Coppell, TX 75019 T: +1 800 876 5015 F: +1 972 550 8907 USA FLORIDA 509 Commerce Boulevard Crawfordville, FL 32327 T: +1 850 402 6700 F: +1 850 402 6706 USA NEW JERSEY 1455 Broad Street, Suite 110 Bloomfield, NJ 07003 T: +1 973 337 4400 F: +1 973 337 4408 CANADA ALBERTA 26th flr, Telus Plaza South 2600, 10020-100 Street Edmonton, Alberta T5J 0N3 Canada T: +1 780 701 6000 F: +1 780 701 6300 CANADA ONTARIO 730 Cochrane Drive, Unit 2 Markham, Ontario L3R 8E1 Canada T: +1 905 944 6900 F: +1 905 944 9430

North America
USA CALIFORNIA 1000 Town Center Drive Suite 300 Oxnard, CA 93036 T: +1 888 214 6680 F: +1 805 604 6843 USA COLORADO 11080 Circle Point Rd Suite 300 Westminster, CO 80020 T: +1 303 280 6575 F: +1 303 280 6555 USA GEORGIA 301 Perimeter Center North Suite 200 Atlanta, GA 30346 T: +1 404 705 2800 F: +1 404 705 2805 USA ILLINOIS 33 W. Monroe Street Suite 900 Chicago, IL 60603 T: +1 312 660 5600 F: +1 312 980 5501 USA MASSACHUSETTS 24 New England Executive Park Floor 1, Suite 120 Burlington, MA 01803 T: +1 781 653 0200 F: +1 781 653 0299 USA NEBRASKA 14301 Chandler Road Omaha, NE 68138 T: +1 402 964 1600 F: +1 402 964 1727

EMEA
UNITED KINGDOM Wells Court, Albert Drive, Woking, Surrey GU21 5UB United Kingdom T: +44 (0)1483 745800 F: +44 (0)1483 745860 FRANCE PARIS 2, Boulevard Montmartre (3rd floor/3me tage) 75009 Paris France T: +33 1 45 23 92 92 F: +33 1 45 23 92 99 GERMANY HAMBURG Deutschland GmbH Stadthausbrcke 1-3 D 20355 Hamburg Germany T: +49 (0) 40 37644 920 F: +49 (0) 40 37644 500 IRELAND GALWAY IDA Business Park Dangan Co. Galway Ireland T: +353 9152 6611 F: +353 9152 7351 ITALY MILAN Via Monte di Piet 21 20121 Milan Italy T: +39 02 86337 636 F: +39 02 86337 400

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LEBANON BEIRUT Street 68, Building 48 Achrafieh Beirut Lebanon T: +961 (0) 1 219 961 F: +961 (0) 1 397 080 POLAND WARSAW ul. Tamowa 3 02-677 Warsaw Poland T: +48 22 314 47 30 F: +48 22 467 18 82 RUSSIA MOSCOW Building 4 5th Floor Office #516 4th Lesnoy Lane Moscow 125047 Russia T: +7 495 225 8684/8685 F: +7 495 225 8500 SOUTH AFRICA CAPE TOWN Great Westerford Ground Floor 240 Main Road Rondebosch 7700 Cape Town South Africa T: +27 (0) 21 658 8000 F: +27 (0) 21 658 8001 UNITED ARAB EMIRATES DUBAI Dubai Internet City EIB Building 5 Third Floor, Office 310 Dubai T: +971 (0) 43 75 47 04 F: +971 (0) 43 00 88 90

CALA
BRAZIL - SO PAULO Avenida Paulista, 1499 17 fl Cerqueira Cesar So Paulo SP Brazil CEP: 01310-100 T: +55 11 3372 1400 F: +55 11 3285 6498

INDIA BANGALORE Divyasree Towers, 4th Floor 55 Guruppana Palya Bannerghatta Road Bangalore 560029 India T: +91 80 3021 1444 F: +91 80 3021 1400 INDIA MUMBAI 106/107, Block 1 Emerald Plaza, Hiranandani Meadows Pokharan Road No 2 Thane (West) 400 610 Mumbai India T: +91 22 5698 9074 F: +91 22 4021 8867 PHILIPPINES MAKATI 1100 88 Corporate Center Valero Cor Sedeno Village Makati City, 1227 Philippines T: +63 2 754 8033/34 F: +63 2 754 8000 SINGAPORE SINGAPORE 152 Beach Road #12-08 Gateway East Singapore 189721 T: +65 6391 9065 F: +65 6438 2977 THAILAND BANGKOK Level 9, Zuellig House 1, Silom Road, Silom, Bangrak Bangkok, Thailand 10500 T: +662 2318395 F: +662 2318396

APAC
ASIA-PACIFIC MALAYSIA Level 21, The Gardens North Tower, Mid Valley City Lingkaran Syed Putra 59200 Kuala Lumpur Malaysia T: +603 2782 2800 F: +603 2782 2900 AUSTRALIA BRISBANE Level 7 215 Adelaide Street Brisbane 4000 Australia T: +61 7 3218 8888 F: +61 7 3218 8899 AUSTRALIA MELBOURNE 3rd Floor, 45 William Street Melbourne, Victoria 3000 Australia T: +61 3 9613 1920 F: +61 3 9629 5430 CHINA BEIJING Unit 1409, Tower A Beijing New World Center, No 3-5 Chongwenmenwai Street, Dongcheng District, Beijing 100062 P.R. China T: +86 10 6708 5766 F: +86 10 6708 5765

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Corporate Headquarters 9555 Maroon Circle Englewood, CO 80112 USA T +1 303 796 2850 F +1 303 200 3333 W www.csgi.com