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Balakista Reddy Professor of International Law & Head, Centre for Air & Space Law NALSAR University of Law, Hyderabad E-mail: balakistareddy@yahoo.com Web: www.nalsar.ac.in
Introduction
Internet banking refers to systems that enable bank
customers to access accounts and general information on bank products and services through a personal computer (PC).
Today, websites, electronic mail, and electronic bill
payment systems are an important way for banks to reach their customers
commerce would grind to a halt without the payment systems are regarded as an exciting and strategically crucial feature of electronic commerce.
the newer systems for electronic payment has introduced new
roles for example. The processing, communicating and storing of digital data as value. Thus entities such as digital service provides and certification authorities now participate directly in these payment system.
Meaning of E- Banking
e-banking implies provision of banking products and
services through electronic delivery channels. Some time in the form of automatic teller machines (ATMs) and telephone transactions. recent times, it has been transformed by the internet - a new delivery channel that has facilitated banking transactions for both customers and banks. For customers, the internet offers faster access, is more convenient and available around the clock irrespective of customers location.
Need of E- Banking
widespread growth of the internet customers may use this technology anywhere in the world to
access a banks network. The internet- enabling technology-has made banking products and services available to more customers by eliminating geographic and proprietary systems barriers. opportunities to expand or change their product and service offerings. internet for delivery of banking products and services no longer confined to the branches In true internet banking, any inquiry or transaction is processed online without any reference to the branch at any time. Providing internet banking is increasingly becoming a need to have than a nice to have service.
about new possibilities. moved real banking behavior closer to neo- classical economic theories of market functioning. absolute transparency of the market, clients (both business as well as retail) can compare the services of various banks more easily. the internet has significantly reduced the physical costs of banking operations. internet has facilitated its transmission electronic banking services, whether delivered online or through other mechanisms
Bank
BANK
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Automated Teller Machines Electronic Fund Transfer at the Point of Sale (EFTPOS) These transactions incorporate from point of sale, typically at a payment terminal within the premises of merchants. Online Payment Process Who are the participants involved in an online transaction? What are the various payment modes? How the online transaction process works?
Participants
The participants involved in an online transaction are: Customer Merchant Card issuer/ customers bank Merchants bank Acquirer Payment gateways
Strategic risks
Reputation Risk: Compliance risk Foreign exchange risk
ADVANTAGES OF E-BANKING
Benefits to Customers Anytime Banking Anywhere Banking Quick Service Saving in Time Customer Satisfaction. Benefits to Banks Minimise cost Global Coverage Central Data Base Customer-Bank Relationship. Reduces paper work Minimise Frauds High Productivity Advertising Tool
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Benefits to Government
Global Market Cash less Banking Transparency.
Benefits to Merchants Traders Minimise Risk Instant Settlement Promotions of business enterprises Increased purchasing
LIMITATION OF E-BANKING
Banking System not Ready Laws of Land Not Ready Lack of Infrastructure Facilities adequate steps have not yet been taken (facilities ) Security Issue Costly Low level of Awareness Hesitation on the part of Customers Lack of Initiative Insignificant Role of Govt
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