You are on page 1of 16

HUMAN RESOURCE MANAGEMENT

Nurturing turns potential into performance


What is the purpose and legal context of human resource management?

What are the essential human resource management practices?

Purpose of Human Resource Management


Human resource management attracts, develops, and maintains a talented workforce. Government legislation protects workers against employment discrimination. Employee rights and other issues complicate the legal environment of work. Labor relations and collective bargaining are closely governed by law.

HUMAN RESOURCE MANAGEMENT

HUMAN RESOURCE MANAGEMENT

Purpose of Human Resource Management


Human Resource Management
involves attracting, developing, and maintaining a quality workforce.
Basic Responsibilities of Human Resource Management 1. Attract a quality workforcehuman resource planning, recruitment, and selection. 2. Develop a quality workforceemployee orientation, training, performance appraisal. 3. Maintain a quality workforceretention and career development.

PURPOSE OF HUMAN RESOURCE MANAGEMENT

Legal Aspects Of HRM


Discrimination
When someone is denied a job or position for non job related reasons

Equal Employment Opportunity


The right to employment and advancement without regard to race, religion, sex, color or national origin

Affirmative Action
An effort to give preference in employment to women or other minorities Employment criteria justified by capacity to perform a job

Comparable Worth
Persons performing jobs of similar worth should receive comparable pay

Bona-fide Occupational Qualifications


Employment criteria justified by capacity to perform a job

PURPOSE OF HUMAN RESOURCE MANAGEMENT

Legal Aspects Of HRM

PURPOSE OF HUMAN RESOURCE MANAGEMENT

Labor Relations & Collective Bargaining


Workplace Privacy The right to privacy while at work Independent Contractors Hired on temporary contracts and are not part of the organizations permanent work force Labor Union An organization that deals with employers on the workers collective behalf Labor Contract A formal agreement between a union and employer about the terms of work for union members

U.S. labor union facts: U.S. union membership was 12.5% in 2004, down from 20.1% in 1983. 8% of private sector workers belong to unions, and 36% of government workers. Many of the fastest growing unions represent white-collar workers. 75% of U.S. adults believe unions improve wages and working conditions; 67% believe unions are too involved in politics.

PURPOSE OF HUMAN RESOURCE MANAGEMENT

Legal Aspects Of HRM

HUMAN RESOURCE MANAGEMENT

Human Resource Practices


MODULE GUIDE 15.2

Human resource planning matches staffing with organizational needs. Recruitment and selection attract and hire qualified job applicants. Socialization and orientation integrate new employees into the organization. Training continually improves employee skills and capabilities. Performance management techniques appraise individual accomplishments. Retention and career development provide career paths and options.

HUMAN RESOURCE MANAGEMENT

Human Resource Practices


Human resource planning is the process of analyzing staffing needs and identifying actions that should be taken to satisfy them over time.

HUMAN RESOURCE PRACTICES

Recruitment And Training


Recruitment
the process of attracting qualified job candidates to fill vacant positions; realistic job previews try to provide candidates with accurate information on the job and organization.

Selection
Choosing whom to hire from a field of qualified applicants
Realistic Job Previews
Provide job candidates with pertinent information regarding a job and organization

Reliability
means a selection device gives consistent results over repeated measures

Validity
Means scores on a selection device have links to future performance

Assessment Centers
Examine how job candidates handle simulated job situations

HUMAN RESOURCE PRACTICES

Orientation And Training


Orientation
the process of formally introducing new employees to their jobs and socializing them with performance expectations.

Training
keeping workers skills up to date and job relevant; important training approaches include coaching and mentoring.
Coaching
An experienced person offers performance advice to a less experienced person

Mentoring
Assigns early career employees as protgs to more senior ones

MANAGEMENT TIPS
How to succeed in a telephone interview
Prepare ahead study the organization; list your relevant strengths and capabilities. Minimize Distractions be in a quiet room, with privacy, without interruptions. Dress professionally this increases confidence, sets your interview tone. Practice your verbal skills what you say and how you sound affects your first impression. Have materials handy have all supporting documents within easy reach. Have questions ready be ready; dont hesitate; ask questions during interview. Ask what happens next ask how to follow up, what information you can interview, formal application, in-depth interviews, employment testing, and reference checks.

HUMAN RESOURCE PRACTICES

Performance Appraisals
Performance Appraisal
The process of formally evaluating performance and feedback to an employee
Two Purposes of Performance Appraisal 1. Evaluationdocument and let people know how well they are doing; judgmental role. 2. Developmentidentify how training and support can improve performance; counseling role.

HUMAN RESOURCE PRACTICES

Performance Appraisals
Critical Incident Technique
Keeps a log of a persons effective and ineffective job behavior

360 Degree feedback


Includes superiors, subordinates, peers and even customers in the appraisal process

Multi-person Comparison
Rates employees against each other

Graphic Rating Scale


Uses a checklist of characteristics or traits to evaluate performance

Performance Appraisals
Behaviorally Anchored Rating Scale
Uses specific descriptions of actual behaviors to rate various levels of actual performance

HUMAN RESOURCE PRACTICES

HUMAN RESOURCE PRACTICES

Retention And Career Development


Career Development
Manages how a person grows and progresses in their career

Career Planning
The process of managing career goals and individual capabilities with opportunities for their fulfillment

You might also like