Professional Documents
Culture Documents
DEFINITION OF PMS
Performance is a process of creating a work environment or setting in which people are enabled to perform to the best of their abilities. Performance management is nothing but achieving progress and success towards goal achievement Performance Appraisal means evaluating/appraising the performance of an employee
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Goal Setting
SMART Goals:
Assessing Goals
Your goals The employees goals The departments goals The organizations goals
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To support
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Importance of PMS
An effective Performance Management System::
Creates conditions that provide lean initiatives Recognizes individual contribution Recognizes team effort Rewards innovation Rewards attainment of new skills
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Components of PMS
Employee development Employee Compensation Employee Performance Business Performance Objectives for
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Process of Appraisal
Establish Performance Standards Communicate the standards Measure actual performance Compare actual performance with standards
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Methods of Appraisal
Rating by superiors consisting of traits and behavioural methods:
Ranking Method Graphic Rating Scale method Paired Comparison Method Forced Choice List Method Critical Incidence Method Forced Distribution Method
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RANKING METHOD
Under this method the employees are ranked from best to worst or some characteristics. The rater first finds the employee with the highest performance and the employees with the lowest performance in that particular job category and rates the former as the best and the latter as the poorest. This will be repeated until he rates all the employees in the group.
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Under this method, the appraiser ranks the employees by comparing one employee with all other employees in the group, one at a time. This method could be employed when the number of employees is less. Another limitation of this method is employees are simply compared to each other on total performance rather than specific job criteria.
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Checklist Methods
Checklist is a simple rating technique in which the supervisor is given a list of statements or words and asked to check statements representing the characteristics and performance of each employee. There are three types of checklist methods. They are:
1. Simple Checklist Method 2. Weighted Checklist Method 3. Forced Choice Method
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This method is developed to prevent the rater from rating too high or too low. Under this method, the rater after assigning the points to the performance of each of employee has to distribute his ratings in a pattern to conform to normal frequency distribution.
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360Feedback System
This system collects performance information from multiple parties, including ones subordinates, peers, supervisors and customers. The major problem rests with this system is that it is highly sensitive. It may fail to deliver results if it is not designed and implemented properly.
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Constructing BARS
Constructing BARS involves certain steps:
Collect Critical Incidents Identify Performance Dimensions Reclassification of Incidents Assigning Scale Values to the Incidents Producing the Final Instrument
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employee
Standards not clear No seriousness No honesty on the part of appraiser Lacking appraising skills Using unclear language in the appraisal
process
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THANK YOU
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