Importance Relevance and Utility of Emotional and Social Intelligence in Modern Leadership

Group 6 108 Neil Mahaseth 117 Jaineet Sethi 120 Anish Talsani 173 Nishanth Raghuram 156 Subhasish Baruah

Emotional Intelligence

Simple Definition
Ability to manage emotions in ones self and in others in order to reach desired outcomes.

The "New Yardstick"

On how we handle ourselves and each other Goes beyond intellectual ability and technical skills Focuses on personal qualities such as initiative, empathy, adaptability, persuasiveness

Emotional Intelligence
Seen as the fundamental key to success and leadership - and it can be learned! Working with people
Not just about being nice Managing ones own emotions Ability to handle encounters Teamwork Leadership

Identify emotions
Identify how you feel Identify how others feel Sense emotions in music Sense emotions in art Detect real vs fake emotions - accuracy

Basic emotions with very clear facial signals

Understand Emotions
Recognizes what events are likely to trigger different emotions Knows that emotions can combine to form complex blends of feelings Realizes that emotions can progress over time and transition from one to another Provides a rich emotional vocabulary for greater precision in describing feelings and blends of feelings

Manage Emotions
Stay open to feelings Blend emotions with thinking Reflectively monitor emotions

In Essence
Being intelligent about emotions means that we can perceive and use emotions to create optimal relationships and produce desired outcomes.

Social Intelligence

Social Intelligence Theory

What is Social Intelligence (SI)? Social Intelligence (SI) is the ability to get along well with others, and to get them to cooperate with you. Sometimes referred to simplistically as "people skills," SI includes an awareness of situations and the social dynamics that govern them, and a knowledge of interaction styles and strategies that can help a person achieve his or her objectives in dealing with others.

Social Intelligence Theory

What is Social Intelligence (SI)? Is SI a part of personality? Can SI be measured? Can SI be learned, or developed? Is SI different from emotional intelligence (EI)? What does the SI Profile (SIP) measure?

Dimension:

Involves:

Abstract

Conceptual reasoning, manipulating verbal, mathematical & symbolic information.

Interacting successfully with others in various contexts. "Common sense" capabilities; the ability to solve problems & get things done. Self-insight & the ability to regulate or manage one's reactions to experience. Appreciation of form, design and relationships.

Social

Practical

Emotional

Aesthetic

What does the SI Profile (SIP) measure?

Social Skills the "S.P.A.C.E." formula Self-Insight Interaction Style

Social Skills - "S.P.A.C.E." Formula

Social intelligence - general

Definition Social intelligence quotient (SQ) Social intelligence hypothesis Differences between intelligence and social intelligence Additional views Measurement

EMOTIONAL INTELLIGENCE in Leadership

Golemans' 5 Dimensions
Emotional Intelligence

Personal Competence

Social Competence

Self Awareness

Self Regulation

Motivation

Empathy

Social skills

1. Self-awareness
So, what can you do to improve your self-awareness? Keep a journal Slow down

2. Self-regulation
So, how can you improve your ability to self-regulate? Know your values Hold yourself accountable Practice being calm

3. Motivation
How can you improve your motivation? Re-examine why you're doing this And make sure that your goal statements are fresh and energizing. For more on this, see our article on Goal Setting. Know where you stand Be hopeful and find something good

4. Empathy
Put yourself in someone else's position Pay attention to body language Respond to feelings

5. Social skills
So, how can you improve your leadership by building social skills Learn conflict resolution Improve your communication skills Learn how to praise others

SI in leadership
And steps to enhance it

The concept
What is leadership? Why does SI concern leadership

SI and Leadership
The 2 core concepts linking SI and leadership Behavior Flexibility Perception strength

SI Strengths & Weaknesses

Empathy Attunement Values awareness Appreciating business culture and understanding social networks Influence Developing others Teamwork

Change in phases
Bring in conscious behavioural changes overriding previous habits Enforce a positive behaviour when interacting one to one with people Show concern and identify their needs before yours Inspiration and showing people the way Never follow a textbook because people are never consistent

Impact of EI & SI in teamwork

For an effective teamwork it is necessary for all the members to develop and sustain a strong sense of social awareness and relationship management

EI versus SI
Emotional intelligence specific to do with the intelligent intersection of the emotions and thoughts. For example:love anger & hate. Also, Emotional Intelligence is how we make sense of our inter relationships with others through the application of empathy and understanding. Social intelligence were talking about a general category: the human capacity to understand whats happening in the world and responding to that understanding in a personally and socially effective manner.

Three conditions are essential to a groups effectiveness

Trust among members

A sense of group identity

A sense of group efficacy

 Here are some ways you can apply better emotional intelligence to your work: 1. Respect emotions, the power of emotions. 2. Understand your emotions do and will affect others at work. 3. Commit to looking at the useful and productive side of the tasks.

4. Check yourself if your responses and motivations are driven by purposeful emotions.
5. Create a list of emotions that you want to display at work. 6. Insist on making yourself a positive influence with your colleagues. 7. Let yourself immerse in the joy of creative juice with your tasks

Some exercises to build emotional intelligence in teams are:1. Trust: "If you knew this about me... 2. Appreciation: Strength Acknowledgment 3. Becoming Solutions Focused: Turning Complaints into Requests

 34% managers said they place greater emphasis on Emotional Intelligence (EI) when hiring & promoting 71% value EI in employees more than IQ 59% of employers said they wouldnt hire someone possessing high IQ but low EI 75% of employers are more likely to promote workers with high EI over candidates

THANK YOU..