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Recruitment

Operational HR

&
Selection Employee

(OS / OB / Induction / Compensation Benefit etc ) Job Allocation

Positioning

Business Ethics, Corporate Governance & Social Responsibility

Gap analysis Training & Development

Organizational Structure & Bench marking

Cross Cultural & Global Management

Performance Appraisal

Management of Change & Organization Effectiveness

Compensation Benefit

Managing Interpersonal & Group Processes

Reward & Recognition


Conflict Management

A performance appraisal, employee appraisal, performance review, or (career) development discussion is a method by which the job performance of an employee is evaluated (generally in terms of quality, quantity, cost, and time) typically by the corresponding manager or supervisor.

Critical incident method: Weighted checklist method: Paired comparison analysis: Graphic rating scales: Essay Evaluation method: Behaviourally anchored rating scales(BARS) Performance ranking method: Management By Objectives (MBO) method:

Management By Objectives (MBO) method: 360 degree performance appraisal: Forced ranking (forced distribution) Behavioral Observation Scales:

One of the following is a future oriented appraisal technique? (a) MBO (b) BARS (c) Checklist (d) Rating Scale

Performance appraisal helps in (a) Removing work alienation (b) Aiding wage administration (c) Removing discontent (d) All of the above

Which one of the following is not a performance appraisal method (a) 360 performance appraisal (b) factor comparison (c) graphical scale method (d) Critical incident method

Performance appraisal serve as building blocks of (a) Recruiting (b) Manpower planning (c) Career planning (d) Job analysis

Performance Appraisal is undertaken for (a) Salary increase (b) Feedback (c) Promotion (d) All of these

Compensation is the remuneration received by an employee in return for his/her contribution to the organization.

Job analysis Salary structures Pay structure

Direct Compensation Indirect Compensation

Diwali Bonus is a part of--a) Direct compensation b) Indirect compensation c) Mandate by employer as per labor law d) All of above

The Social Security is provided to employees for (a) Compensation (b) Restoration (c) Prevention (d) All of the above

Which of the following compensations is not given as per the workmans compensation act (a) Permanent Disablement (b) Dependent disablement (c) Temporary disablement (d) None of these

The cafeteria compensation plan operates on the principle of (a) Reward are given by top management (b) Choose your own reward system (c) Rewards are given as per market conditions (d) Rewards designed by the government

Rewards. Monetary mechanisms Recognition. Non-monetary mechanisms

Base Salaries Variable Pay programs including stock ownership Value plans Enhanced benefits, etc.).

Awards Promotions Interesting work assignments learning and development opportunities, Coaching The attention of a mentor Designation as an official High Potential leadership etc.

Which of the following is not a nonmonetary reward (a) Recognition (b) Commission (c) Appreciation (d) Recreational facilities

Formal rewards provided by organizations that do not lend themselves to being related to performance include all of the following except (a) Insurance plans (b) Merit plans (c) Paid holidays (d) Retirement plans

The cafeteria compensation plan operates on the principle of (a) Reward are given by top management (b) Choose your own reward system (c) Rewards are given as per market conditions (d) Rewards designed by the government

Conflict management is the practice of identifying and handling conflict in a sensible, fair, and efficient manner.

Conflict: A battle, contest of opposing forces, discord, antagonism existing between group / individual.

Interdependence Conflicts Differences in Style Differences in Background/Gender Differences in Leadership Personality Clashes

Forcing Win-Win (Collaborating) Compromising: Withdrawing: Smoothing

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