The Human Service Sector

as a
Vital Economic Engine

Building and Sustaining

Healthy Communities
The Human Service Sector
Builds:
 Jobs
 Workforce
 Local economies
 Housing
 Lives
 Communities
Social Benefits

Today:
 We serve one in ten residents.
 5,500 homes, day programs and offices located in
every region across the state.
 Nearly $2.6 billion invested by state for contracted
services.
Future:
 Residents dependent on human services will increase
from 65 out of 100 working age in 2005 to 83 in 2030.
 37.5% human services job growth projected between
2004 -2014 based on increased state need.
Economic Benefits
 Over $4.7 billion in total revenues generated
by providers from state’s $2.6b investment.
 Over 185,000 employees.
 Larger than the telecommunications industry
and over three times larger than
biotechnology.
 Payroll exceeded $2b with $1.4b in disposable
income spent in the state.
 The $1.4b generates $620 million in additional
economic activity in state.
 Over $112m in local and state tax payments
 Human services employee spending supports
an additional 34,000 jobs in other sectors.
Who Benefits?

 Clients/consumers
 Community-based services are near family and
home.
 State of the art facilities and programs.
 Integration in community increases self esteem and
progress.
 Enables thousands to work every day.
 Communities
 Employers of over 185,000 Massachusetts
residents.
 Buy, lease, rent, office space and residences.
 Generate $112 million dollars in local and state
revenue.
 Board of Directors has local control and governance
 State
 Ensures potential of each client /consumer.

Beyond Human Services
 Civic Engagement
 Register thousands to vote through our CareVote
campaign.
 Serve on boards of directors.
 Enlist volunteers to reinvest in communities.

 Workforce Development
 Employ over 185,000 some develop skills for other sectors.
May be the first job opportunity for thousands more.
 Enable client and family members to work in other sectors.
 Growth over 37.5% by 2014.

 Economic Development
 Generate over $112 million in state and local taxes.
 Create additional 35,000 jobs in other sectors.
 Invest $1.4 billion in local communities producing $620
million in additional activity.
 Own or lease over 5,500 sites in Massachusetts.
Wrapping up
The Massachusetts Human Service Sector
 Puts people to work
 Clients
 Family members
 Human service professionals
 Generates revenue
 Payroll, income, & other taxes
 Disposable income
 Purchasing from other industries
 Makes ALL of our communities stronger