How to Analyses Cases?

What is a CASE
Description of an actual situation, involving a decision, a challenge, an opportunity, a problem or an issue faced by a person or persons in an organi ation! Application of theory and concepts to evaluate a real life situation! Cases are field" based! Cases are released in various forms! eg print, film, CD, audio, etc!

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1! -o. to reduce time in Case Analysis/ 2! %nderstand and appreciation of Small 0roup Discussion! #! -o. to present case analysis/ 1! %nderstand .hat evaluators are loo2ing for!

)hree Stage 3earning 4rocess

3earning

*ndividual preparation 120

Small group discussion

3arge group discussion

30

80 1

)ime in minutes

)he Case Difficulty Cube

2
1 Conceptual Presentation Analytical

2 3

)he Analytical Dimension

1! 4roblem7 *ssues and Decision stated! 2! 4roblem and Alternatives given but does not includes the final decision! #! )he decision7 challenge7 issue needs to be identified!

)he Conceptual Dimension

1! $ne or t.o simple concepts! 2! Comple9 or multiple concepts! #! *ntegrative concepts : .ith prere;uisites!

)he 4resentation Dimension

1! Short cases, #"6 pages 1"2 e9hibits 2! =edium length, 8"1> pages .ith some missing information! #! 3ong case, 1>" #> pages .ith substantial amount of missing and disorgani ed data!

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Case Preparation Chart

Short Cycle 4rocess

1! 2! #! 1! 5! 6! &ead $pening and Ending 4aragraphs! Who/ What/ Why/ When/ -o./ @uic2 3oo2 at the E9hibits @uic2 &evie. of the case subtitles S2im Case body &ead Assignment @uestions

1>

3ong Cycle 4rocess

1! 4art 1A &ead the case BE9h #"# on pg #8C 2! 4art 2A Apply the case solving process
1! 2! #! 1! 5! Define the issue BE9h #"1 pg 1#C Analy e the case data BE9h #"5 pg 11C 0enerate Alternatives Select Decision criteria BE9h #"6 pg 1<C Analy e and evaluate alternatives BE9h #"8 pg 1?CBE9h #"< pg 51CBE9h #"? pg 52C 6! Select preferred alternatives 8! Develop an action and implementation 4lan
B17# of the action plan should contain 27# of the specific steps about
.ho, .hat, .hen, .here and ho.C 11

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1! 2! #! 1! 5! What information is really re;uired/ Why is it critical to have this information/ Where is this information/ Who has it/ -o. much time and money .ill it ta2e/ *f provided, .hat difference .ill it ma2e to my decision/

12

),4E $E ASS%=4)*$DS
1! Conte9t Assumption
B$bviousC B&easonable if not mentioned : trust the case .riterC BCriteria for evaluating alternativesC Bmostly used for alternative evaluation or implementationC BDangerous and lease useful : remove or get a personC 1#

1! Dormal State of Affairs 1! Decision Criterion

1! *f")hen 1! )he perfect person

*nside on Case WritingA Decisions $ver Checklist )ime Erame

Story Line Decision Erame Decision Erame Decision Erame

11

*nside on Case WritingA Decisions $ver )ime Erame

6 Evaluation

1 *ssue not identified

5 six decision The implementation

frame 7b

2 A.areness and information cut options gathering

1 Decision

# Analysis and alternative 15 generation

Inside on Teaching Teaching !b"ecti#es

1! S2ills on the Analytical $imension *dentify or Define a problem, issue, decision or opportunity! Evaluate the decision already ta2en! Analy e a problem or issue! Specify decision criteria! Develop and evaluate alternatives! 0enerate an action and implementation plan!

2% Conceptual $imension )heories FFFFFFFFFFFF FFFFFFFFFFFF Concepts FFFFFFFFFFFFFFF FFFFFFFFFFFFFFF )echni;ues FFFFFFFFFFFFF FFFFFFFFFFFFF 16

Inside on Teaching Teaching !b"ecti#es #! S2ills on the Presentation !b"ecti#es Separate relevant, important information from available or interesting information! Specify relevant missing information! $rgani e information logically! Develop or use appropriate assumptions! 4ractice data retrieval!

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*nside on Case Evaluation

1% 2% Identification of Issue &s' Issue analysis *mmediate 7 'asic *mportance7 %rgency Causes7 Effects Constraints7 $pportunity @uantitative7@ualitative analysis Alternati#es( Analysis Analysis of alternatives provided 0eneration of other alternatives Decision criteria *ecommendations 3egitimacy of chosen alternative &easonableness of predicted options Eeasibility of action7implementation plan ,ogic Congruence bet.een analysis and recommendation BsC Presentation @uality of language Appropriate us off e9hibits $rgani ation of the report7presentation7discussion!

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CASE C$=4E)*)*$D
)AGE -$=E CASE
: Do ;uestions 0iven initiallyH! (ust prepare : @uestions given for ne9t meeting H!! : 4resentation : Case Discussion : &eport Bvery seldomC

CASE -ADDED A) )-E +ED%E

: With or .ithout ;uestions! : 4resentation only maybe .ith @ I A : Case Discussion maybe .ith or .ithout a facilitator! : 'oth, presentation and discussion! : Short report could be combined .ith the 1? above!