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    Alaeddine Bagga
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    This document outlines the Six Sigma DMAIC process for process improvement. It is broken down into the five phases: Define, Measure, Analyze, Improve, and Control. For each phase, the key activities and tools used are listed. In the Define phase, the problem is defined through developing problem and goal statements, process mapping, and understanding customer requirements. The Measure phase involves identifying metrics, collecting baseline data, and determining process performance. The Analyze phase is about identifying the root causes of problems using various tools like Pareto charts and fishbone diagrams. The Improve phase focuses on developing and testing solutions before full implementation. Finally, the Control phase is centered around maintaining the new process through standard operating procedures, training,

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    This document outlines the Six Sigma DMAIC process for process improvement. It is broken down into the five phases: Define, Measure, Analyze, Improve, and Control. For each phase, the key activities and tools used are listed. In the Define phase, the problem is defined through developing problem and goal statements, process mapping, and understanding customer requirements. The Measure phase involves identifying metrics, collecting baseline data, and determining process performance. The Analyze phase is about identifying the root causes of problems using various tools like Pareto charts and fishbone diagrams. The Improve phase focuses on developing and testing solutions before full implementation. Finally, the Control phase is centered around maintaining the new process through standard operating procedures, training,

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    135 views18 pages

    DMAIC

    Uploaded by

    Alaeddine Bagga
    This document outlines the Six Sigma DMAIC process for process improvement. It is broken down into the five phases: Define, Measure, Analyze, Improve, and Control. For each phase, the key activities and tools used are listed. In the Define phase, the problem is defined through developing problem and goal statements, process mapping, and understanding customer requirements. The Measure phase involves identifying metrics, collecting baseline data, and determining process performance. The Analyze phase is about identifying the root causes of problems using various tools like Pareto charts and fishbone diagrams. The Improve phase focuses on developing and testing solutions before full implementation. Finally, the Control phase is centered around maintaining the new process through standard operating procedures, training,

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    of 18

    Six Sigma: DMAIC

    Amor Messaoud Assistant professor at Tunis Business School University of Tunis Email: amor.messaoud@gmail.com

    13/04/2014

    DMAIC

    Define
    Define the Problem

    Activities

    13/04/2014

    Identify Problem Complete Charter Develop SIPOC Map Map Business Process Map Value Stream Gather Voice of the Customer & Voice of the Business Develop CCRs & CBRs Finalize Project Focus
    DMAIC 2

    Define
    Define the Problem

    Tools

    13/04/2014

    Pareto Charts Project Selection Tools PIP Management Process Value Stream Map Various Financial Analysis Charter Form Stakeholder Analysis Communication Plan
    DMAIC

    SIPOC Map High-Level Process Map Non-Value Added Analysis VOC and Kano Analysis RACI and Quad Charts

    Define
    Define the Problem

    What problem would you like to fix? In this phase, the leaders of the project describe the problem in operational terms

    13/04/2014

    Create a project charter Create a high level view of the process and drill down to a specific problem statement (problem scoping) Identify the customers of the process and begin to understand their needs Identify the CTQs, performance metrics, and cost/revenue implications DMAIC

    Define
    Define the Problem

    Define the problem by developing a Problem Statement Define the goal by developing a Goal Statement Define process by developing maps of the process Define your customer and their requirements
    DMAIC 5

    13/04/2014

    Define
    Define the Problem

    Define the problem by developing a Problem Statement

    13/04/2014

    DMAIC

    Define
    Define the Problem

    Define the goal by developing a Goal Statement

    Tools: Project charter

    13/04/2014

    DMAIC

    Define
    Define the Problem

    Define process by developing maps of the process

    Tools: SIPOC and deployment map

    13/04/2014

    DMAIC

    Define
    Define the Problem

    Define your customer and their requirements

    Tools: VOC Translation matrix and a tree diagram

    13/04/2014

    DMAIC

    Measure
    Map out the Current Process

    Activities


    13/04/2014

    Identify Key Input, Process and Output Metrics Develop Operational Definitions Develop Data Collection Plan Validate Measurement System Collect Baseline Data Determine Process Performance/Capability Validate Business Opportunity
    DMAIC 10

    Measure
    Map out the Current Process

    Tools

    13/04/2014

    SIPOC Map Operational Definitions Data Collection Plan Statistical Sampling Measurement System Analysis (MSA), Gage R&R Constraint Identification
    DMAIC

    Setup Reduction Generic Pull Kaizen TPM, 5S Control Charts Process Capability, Cp & Cpk

    11

    Measure
    Map out the Current Process

    13/04/2014

    DMAIC

    12

    Analyze
    Identify the Cause of the Problem

    Activities


    13/04/2014

    Propose Critical Xs Prioritize Critical Xs Conduct Root Cause Analysis on Critical Xs Validate Critical Xs Estimate the Impact of Each X on Y Quantify the Opportunity Prioritize Root Causes
    DMAIC 13

    Analyze
    Identify the Cause of the Problem

    Activities

    13/04/2014

    Pareto Charts C&E Matrix C&E/Fishbone Diagrams Brainstorming Detailed As-Is Process Maps Basic Statistical Tools SupplyChainAccelerator
    DMAIC

    Analysis Non Value-Added Analysis Hypothesis Testing FMEA Box Plots Interaction Plots Simple & Multiple Regression ANOVA
    14

    Improve
    Implement and Verify the Solution

    Activities

    Develop Potential Solutions Develop Evaluation Criteria & Select Best Solutions Evaluate Solution for Risk Optimize Solution Develop To-Be Process Map(s) and High-Level Implementation Plan Develop Pilot Plan & Pilot Solution
    DMAIC 15

    13/04/2014

    Improve
    Implement and Verify the Solution

    Tools

    Brainstorming Benchmarking Process Improvement Techniques Line Balancing Process Flow Improvement Replenishment Pull
    DMAIC

    Purchasing and Sales Strategy Poka-Yoke Setup Reduction Pull Systems FMEA Solution Selection Matrix To-Be Process Maps Piloting and Simulation
    16

    13/04/2014

    Control
    Maintain the Solution

    Activities

    Develop SOPs, Training Plan & Process Control System Implement Process Changes and Controls Monitor & Stabilize Process Transition Project to Process Owner Identify Project Replication Opportunities Calculate Financial Benefits

    13/04/2014

    DMAIC

    17

    Control
    Maintain the Solution

    Tools

    13/04/2014

    Control Charts Standard Operating Procedures (SOPs) Training Plan Poka-Yoke Visual Control Communication Plan Implementation Plan
    DMAIC

    Visual Process Control Process Control Plans Project Commissioning Project Replication Plan-Do-Check-Act Cycle

    18

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