360 Assessment

Measures the behaviors and competencies shown by an individual while achieving goals A 360feedback survey is a way to gain insights into how several people view employee or Manager. Feedback is gathered from direct reports, peers, immediate managers and managers manager, and others whom the person works with. For leaders or managers in a company, 360 feedback survey gives critical feedback in addition to other work evaluation methods. Comes from all sources around the employee

Copyright 2010, SAS Institute Inc. All rights reserved.

360 Assessment

Copyright 2010, SAS Institute Inc. All rights reserved.

360 Assessment : Key Features

Employee Development Develops the managerial, leadership, technical and soft skills. Performance Management Process Helps is analyzing a balanced view of a manager or leaders performance. Training needs Assesses the training needs and also help the individual and organization to develop the required skills Organizational assessment Gives a wide-range view on how employees view the organization. Managers and employees at all levels can share what they see as successes or failures at the company. Customer/client satisfaction Helps to gather feedback on company and individuals performance from customers or clients.

Copyright 2010, SAS Institute Inc. All rights reserved.

360 Assessment Competencies:

Core competencies Building an effective working relationship Customer focused Result focused Innovation

Leadership competences
Strategic thinking Decision making Leading change Develop others

Demonstration Levels on a scale of 1-5 : 1 Not Demonstrated, 2 - Partially Demonstrated, 3 - Demonstrated as required 4 - Significantly above standard 5- Exceeded NA Do not have the opportunity to observe

Copyright 2010, SAS Institute Inc. All rights reserved.

360 Assessment Individual/Manager level

The feedback can be used: Gain a better understanding of skills to develop

Seek mentorship or coaching to bridge the performance gaps.

Address the area of improvement and enable to deliver the required result Enhance strengths to improve performance

Copyright 2010, SAS Institute Inc. All rights reserved.

360 Assessment - Organizational level

The feedback can be used:

Make sure that all managers and employees are aware of major organizational goals.
Set individual SMART goals as per the organizational goals so that they are attainable Make sure that managers have adequate organizational support to achieve goals Foster a performance oriented culture

Copyright 2010, SAS Institute Inc. All rights reserved.

360 Assessment Radha

Total Average:3.2
3.6 3.7 3.9

3.4 2.8

3.7

3.5

3.6

3.6

3.1

3.3

3.4

3.4

3.4

3.2
2.7

LEADERSHIP STYLE Apply and adapt past experiences to solve problems Decide and implement quickly based on his own experience Act as traditional leaders who respect the hierarchy, achieving within the system Depends more on the hierarchy and not ready to take risks Organized and planned
POTENTIAL PITFALLS Decide too quickly and pressure others to do so too Do not see the need for changing things that he believe are already working Overlook the interpersonal niceties in getting the job done Decisions are overtaken by emotions SUGGESTIONS FOR DEVELOPMENT Interpersonal Skills Make a special effort to show appreciation to others Need to take time away from work to reflect on and identify the feelings and values of team members Take risks in protecting team Learn to lead the team as a role model by managing, engaging and motivation team Accept and adopt to change 7

Radha Krishna Overall Average

Strength: Assertive & Co-operative Hardworking Good Domain Knowledge

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360 Assessment Outcome Core Competency

BUILDING EFFECTIVE WORKING RELATIONSHIP
4.10 4.09

RESULT FOCUSED
4.40 4.20 4.00

3.90

Manish Desai

Girish Butaney

Arun Cherie

Prashant Pande

Manish Desai

Girish Butaney

CUSTOMER FOCUSED

INNOVATION
3.9 3.8

4.6

4.3 4.2
3.6

Prashant Pande

Girish Butaney

Manish Desai

Manish Desai

Arun Cherie

Prashant Pande
8

Copyright 2010, SAS Institute Inc. All rights reserved.

360 Assessment Outcome Leadership Competency

STRATEGIC THINKING
4 3.9 3.98 3.8 3.96 4.1

DECISION MAKING

Girish Butaney

Manish Desai

Prashant Pande

Ashit Panjwani

Prashant Pande

Manish Desai

LEADING CHANGE
3.84 3.9 3.82

DEVELOP OTHERS

3.8

3.7

3.6

Manish Desai

Prashant Pande

Ashit Panjwani

Manish Desai

Ashit Panjwani

Prashant Pande
9

Copyright 2010, SAS Institute Inc. All rights reserved.

360 Competency Assessment

Total Average on a scale of 1-5
3.9

3.7

3.6 3.5 3.6

3.6

3.4

3.4

EFFECTIVE WORKING RELATIONSHIP

RESULT FOCUSED

CUSTOMER FOCUSED

INNOVATION

STRATEGIC THINKING

DECISION MAKING

LEADING CHANGE

DEVELOP OTHERS 10

Copyright 2010, SAS Institute Inc. All rights reserved.

360 Organization Competency Assessment

Overall Percentage
78.7

74.7

71.9
70.9 71.0

72.0

67.9

67.9

EFFECTIVE WORKING RELATIONSHIP

CUSTOMER FOCUSED

DECISION MAKING

DEVELOP OTHERS

INNOVATION

LEADING CHANGE

RESULT FOCUSED

STRATEGIC THINKING

11

Copyright 2010, SAS Institute Inc. All rights reserved.

360 Assessment Leadership Traits

Managers are people who do things right, while leaders are people who do the right thing. Standard Bearers: establish the ethical framework within an organization. Being a standard bearer creates trust and openness in your employees, who in turn, fulfill your visions. Developers help others learn through teaching, training, and coaching. Integrators orchestrate the many activities that take place throughout an organization by providing a view of the future and the ability to obtain it. Success can only be achieved when there is a unity of effort. Integrators have a sixth sense about where problems will occur and make their presence felt during critical times. They know that their employees do their best when they are left to work within a vision-based framework. Honest Display sincerity, integrity, and candor in all their actions. Competent Base your actions on reason and moral principles. Do not make decisions based on childlike emotional desires or feelings. Forward-looking Set goals and have a vision of the future. Inspiring Display confidence in all that you do. By showing endurance in mental, physical, and spiritual stamina, you will inspire others to reach for new heights. Take charge when necessary. Intelligent Read, study, and seek challenging assignments. Fair-minded Show fair treatment to all people. Prejudice is the enemy of justice. Display empathy by being sensitive to the feelings, values, interests, and well-being of others. Broad-minded Seek out diversity. Courageous Have the perseverance to accomplish a goal, regardless of the seemingly insurmountable obstacles. Display a confident calmness when under stress. Straightforward Use sound judgment to make a good decisions at the right time. Imaginative Make timely and appropriate changes in your thinking, plans, and methods. Show creativity by thinking of new and better goals, ideas, and solutions to problems. Be innovative! Communication/People Skills : Communicate with team effectively to promote a common understanding and pass along necessary information. Keep your people informed. Listening. They must be able to not only communicate but also connect with subordinates. Effective leadership depends on relationships and bonds with the people you wish to lead. They must trust you. They must respect you. Otherwise, they will be reluctant to follow. Decision Making One of the most important aspects of leadership is decision making. If we are going to lead the charge, obviously we need to know 12 where to lead it. Leaders must quickly evaluate goals and plans, respond to new situations and new information, process data quickly and make sound judgment calls. It is crucial that leaders be able to make the best decisions concerning the direction of the Copyright 2010, SAS Institute Inc. All rights reserved. operation.

Areas of Improvement across Managers

Strategic thinking & Decision Making Innovation & Change management Conflict-Resolution & Risk taking Abilities

Effective and transparent Communication

Time & People management Skills Coaching and Mentoring Skills

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