Professional Documents
Culture Documents
Can establish an organizations sustainable competitive advantage Requires fundamental change in how managers think about employees
Federal and provincial governments influenced HRM through laws and regulations
Employers must ensure that managers understand their obligations and comply Four primary areas of employment legislation
Has the most impact on HR decisions Protects individuals and groups from discrimination Protects employees from harassment-both workplace and sexual Consider the time, (which translates to money), that managers spend on HRL
Employment standards
Labour relations
Laws and regulations are not the same throughout the world
Important for manage to know the legislation in the country in which they are working
HR Planning
We have found the gap, how do we fill this void? How much time should we spend on identifying the right person? Lets follow the trail of what it takes to hire a new team member in an oganization.
Recruitment
Internal Searches
School Placement
Employee Referrals
Employee Leasing
Recruitment Sources
Temp Services
Employment Agencies
Advertisements
Selection
Prediction exercise
Decision-making exercise Purpose is to hire the person(s) best able to meet the needs of the organization Tied Back to Strategy
Selection
Are there ways that managers can ensure that the decision achieves the desired outcome? (time and time again)
Reliability
Degree to which selection tool measures the same thing consistently Can be a test or an interview Same questions need to be asked.
Prior knowledge about an applicant Attitude of the interviewer The order of the interview Negative information The first five minutes The content of the interview The validity of the interview Structured versus unstructured interviews
Non-directive
Most Latitude Questions are open ended This can get you into trouble
As about a situation you have experienced. Panel Situational
Behavioural Description
Structured
Written Tests
Reference Checks
Potential employer seeks to verify information Important to have well-constructed questions Can you Outsource This? How far can you dig?
Your Hired
Orientation
Process to introduce new employees to organization Familiarization to Organization and its Values Familiarize new employee to job and work unit Success On the Job Improved Help employee to understand values, beliefs, and acceptable behaviours
Minimizes Turnover
Learning experience that seeks relatively permanent change Involves changing skills, knowledge, attitudes or behaviours Training tends to be done for current job Develop usually means acquiring skills for future work
Performance Management
Includes establishing performance standards and reviewing the performance Means to ensure organizational goals are being met
Critical Incidents
BARS
Multiperson
MBO
360-Degree Review
Compensation Management
Process of determining cost-effective pay structure Designed to attract and retain Provide an incentive to work hard Structured to ensure that pay levels are perceived as fair
Company profitability
Kind of job performed
Geographical location
Kind of business
Management philosophy
Labour- or capital-intensive
Unionization
FOM 9.29
Employee Benefits
Indirect financial rewards Designed to enrich employees lives Vary widely in scope Costs range from 30% to 40% of payroll costs
Employers are responsible for ensuring a healthy and safe work environment Employees are required for follow instructions and any legal requirements Workplace violence is a growing concern
Labour Relations
Relationship between union and employer Union functions as the voice of employees Collective bargaining is a process to negotiate terms and conditions of employment Bargaining produces a written document called a collective agreement