HUMAN RESOURCE MANAGEMENT

HUMAN RESOURCE MANAGEMENT

Started its Operations in January 2001

Ufone Became a Part of the
Emirates Telecommunication
Corporation Group in 2006.

HUMAN RESOURCE MANAGEMENT
Currently owned by ETISALAT with
the Customer base of More than 20.5
million Subscribers
UFONE Promises its customers to stay
Ahead, Developing and Evolving, to go
Beyond their Expectations
HUMAN RESOURCE MANAGEMENT
TO BE THE BEST CELLULAR OPTION FOR YOU
HUMAN RESOURCE MANAGEMENT

To be the Quality Cellular Service
Provider of choice, Using Sound Business
Practices while Enhancing the Quality of
Life of the Community
HUMAN RESOURCE MANAGEMENT
To Be Affordable
Best Coverage Throughout Pakistan
Advanced & Innovative Service
Best Employment Option For Peoples

HUMAN RESOURCE MANAGEMENT

Board Of Directors
CEO

Project Director


Marketing
&
Sales

Finance


Information
System


Customer
Care


Engineering



Quality
Assurance


Information
technology

HR
&
Admin

HUMAN RESOURCE MANAGEMENT
ABDUL AZIZ (President& Chief Executive Officer)
NAVEED KHALID BUTT (Chief Officer)
MUHAAMAD ASLAM KHAN (Chief Technical Officer)
MUHAMMAD NADEEM KHAN (Chief Financial Officer)
ABDUL REHMAN (Senior Manager Human Resources)

HUMAN RESOURCE MANAGEMENT
Marketing Department
Finance Department
Human Resource Department
Customer Care Department
Information System Department
Engineering Department
Quality Assurance
Information Technology

HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT
0%
20%
40%
60%
80%
100%
signals
call rates
employee
motivation
customer
satisfaction
zong
telenor
jazz
ufone
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT

Human Capital Act As Nerves System Of The
Organization.
Their People Are Their Greatest Asset


HUMAN RESOURCE MANAGEMENT
Our Main Focus Was Remained On How The Human Capital
At UFONE Is Being:
Recruited.
Selected.
Utilized.
Compensated.
Evaluated & Trained To Achieve Company Goals.


HUMAN RESOURCE MANAGEMENT
Staff of Ufone consists of
world class Professionals
Collaborative and mutually
supportive work
environment
Team of professionals for
Expertise & Collaboration
Performance Management
and Reward System
Clearly defined
Recruitment & Selection
Policy
They Believe to Train &
Develop employees
Compensation & Benefit
plan is developed to
ensures employees
motivation.
HUMAN RESOURCE MANAGEMENT
HR DEPARTMENT
Training ,
Development
HR
Operations
Outsource
Operation
HUMAN RESOURCE MANAGEMENT
1700 Permanent Employees, More Than 2500
Contractual Employees
UFONE Complies With Equal Employment
Opportunity
Predefined Job Description
Annual And Six Month Performance Appraisals
Average Age Of UFONE Employee Is 32 Years
Average Salary Is 20000

HUMAN RESOURCE MANAGEMENT
1. We Have Got Your Application

2. We Are Looking At Your Profile Against A Relevant
Position

3. Initial Screening & Assessments
HUMAN RESOURCE MANAGEMENT
4. Sharing Your Profile With The Hiring Function

5. The Interview

6. Selection, Offer & Joining

HUMAN RESOURCE MANAGEMENT
1. First interview
2. Second interview
3. Third Interview

HUMAN RESOURCE MANAGEMENT
1. INTERNAL RECRUITMENT
Employees Are Recruited From Within The Organization
Benefits
Promotion
Job posting for any vacant position
Rehiring



HUMAN RESOURCE MANAGEMENT
2. EXTERNAL RECRUITMENT
Very Important Thing to Give Chance to New Talent for improvement
METHODS OF EXTERNAL RECRUITMENT

1. Private Employment Agencies
2. Advertisement Agencies
3. Direct Applicants



HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT
Human Resource Department Is Being Headed By
The HR Executive Designated As Chief Of Human
Resource Department. According To UFONE Their
Belief Is That

"Their People Are Their Greatest Asset.
HUMAN RESOURCE MANAGEMENT
1. Primary Functions
1. Staffing
Job analysis
Human resource planning
Recruitment & selection

HUMAN RESOURCE MANAGEMENT
2. Training And Development
Organization Development
Career Development
Performance Appraisal
HUMAN RESOURCE MANAGEMENT
3. Compensation Management

Monetary Benefits
Non Monetary Benefit

4. Safety & Health

HUMAN RESOURCE MANAGEMENT
Interaction Of Human Resource
Research & Development In HR

HUMAN RESOURCE MANAGEMENT
STAFFING

HUMAN RESOURCE MANAGEMENT
Job Analysis Is Systematic Exploration Of Activities Within A
Job. It Is A Technical Procedure Used To Define The Duties,
Responsibilities, And Accountabilities Of Job.

Experts Do Job Analysis After Acquiring Information From
Candidates Through Interviews Through Form

At UFONE Pay Packages, Compensations, Job Descriptions, Job
Specifications, Job Evaluation Are Made On The Bases Of Job
Analysis

HUMAN RESOURCE MANAGEMENT
Following Steps Are Taken
Obtain Documentary Information Such As Procedure Manuals
And Written Instruction.

Ask About More General Aspect Such As The Job Purposes,
Main Activities.

Ask The Jobholders About The Job.

Observe The Job Holders To See What They Actually Do.


HUMAN RESOURCE MANAGEMENT
Work activities
Worker-oriented activities
Machines, tools, equipment, and work aids used
Job-related tangibles and intangibles
Work performance
Job content
Personal requirements for the job

HUMAN RESOURCE MANAGEMENT
STRATEGIC PAY PLANS
Direct Financial Payments
Salaries
Incentives
Commissions
Bonuses
Medical allowances/ hospitalization
Pension Plans



HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT