1 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved.
BELBIN Team Role Inventory
: A concise insight 2 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. 3 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. BELBIN Team Role Inventory An Introduction Team Roles Advantages & Applications Disadvantages & Limitations Implementation of B-TRI in MEPC Conclusions Overview 4 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. BELBIN Team Role Inventory An Introduction 5 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. BELBIN TRI (1993) An Introduction Devised by Meredith Belbin also known as Belbin Self-Perception Inventory. Accesses how individual behaves in a team environment. feedback on behavior from observers & individual's own evaluation. Analyze Behavioral strengths and weakness in a team to assign TEAM ROLE. Designed to measure behavioral characteristics of individuals working in team. 0 360 Measures Behavior not Personality 6 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. BELBIN TRI (1993) An Introduction Not a psychometric test analyzing Personality. Personality is one of the factors influencing BEHAVIOUR. Behavior is prone to changes. Adopting to changes in influencing factors. Team role preferences may change over time. Preferences-Non unique & unlikely to be erratic. Individual reports have great influence in practice. Individual may claim to enjoy a particular role which doesnt implies that he can or should play only this role.
7 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. BELBIN TRI (1993) Methodology Gauges Individual Behavior while working in a team Identify groupings or clusters (Tea Roles) which characterize an individuals behavioral contribution to the workplace. Acknowledging strengths and weaknesses and cultivating strengths to work efficiently and productively as a team 8 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. History & Chronological Development 9 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. History and Chronological development Belbin first began studying teams at Henley Management College in the 1970. Initial Publication of team role behavioral Inventory in 1981 with 8 team roles In 1993, Belbin published Team Roles at Work, which provided more practical applications for Team Role theory in the workplace with 9 team roles. Ever since Belbin associates spreading the Team Role message to individuals and organizations all over the world. In1993 10 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Team Roles 11 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Team Roles Apart from the role of leader, the role of individuals is significantly important. Teams can become unbalanced if all team members have similar styles of behavior or team roles. Separate clusters of behavior, each of which formed distinct team contributions or Team Roles. Each type has a typical behavioural strength and a characteristic weakness.
12 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Classification of Team roles Action Oriented Role
People Skills Oriented Role
Cerebral/Intellectual Role
Implementer Sharper Completer/Finisher Coordinator Team worker Resource investigator Plant Monitor/Evaluator Specialist Action SOCIAL THINKING 13
INTRODUCTION
The first Team Role to be identified was the Plant. The role was so-called because one such individual was planted in each team.
Plants have usually made their mark as founders of companies or as originators of new products.
CHARACTERISTICS
Plants are innovators and inventors and can be highly creative
FUNCTION
The main use of a Plants is to generate new proposals and to solve complex problems.
Allowable Weaknesses Ignores incidentals. Too pre-occupied to communicate effectively Neglects practical matters Non-Allowable Weaknesses Strong ownership of idea when co-operation with others would yield better results Looks down on others SLOGANS Where theres a problem, theres a solution. The greater the problem, the greater the challenge. Without continuous innovation, there is no survival.
16 INTRODUCTION When the team was at risk of becoming isolated and inwardly- focused, Resource Investigators provided inside knowledge on the opposition and made sure that the teams idea would carry to the world outside the team.
17 CHARACTERISTICS OF RESOURCE INVESTIGATORS Resource Investigators are often enthusiastic, quick- off-the-mark extroverts. They are good at communicating with people both inside and outside the company. They are natural negotiators and are adept at exploring new opportunities and developing contacts. The Resource Investigator is effective when it comes to picking up other people's ideas and developing them. They are skilled at finding out what is available and what can be done.. Resource Investigators have relaxed personalities with a strong inquisitive sense and a readiness to see the possibilities in anything new. They remain stimulated by others, their enthusiasm rapidly fades.
18 FUNCTION OF RESOURCE INVESTIGATORS Exploring and reporting back on ideas, developments or resources outside the group. They are the best people to set up external contacts and to carry out any subsequent negotiations. They have an ability to think on their feet and to probe others for information. 19
Resource investigators Non-Allowable Weaknesses Creative negotiator Extrovert Enthusiastic communicative Explores new opportunities Develops outside contacts and brings home new ideas Over optimistic Loses interest once initial enthusiasm has passed Letting down colleagues/ clients by neglecting to make follow-up arrangements Allowable Weaknesses Strength 20 SLOGANS FOR RESOURCE INVESTIGATORS We could make a fortune out of that. Ideas should be stolen with pride. GATOR Never reinvent the wheel. Opportunities arise from other peoples mistakes. Surely We can exploit that? You can always telephone to nd out. Time spent in reconnaissance is seldom wasted. 21
22 INTRODUCTION The Monitor Evaluator was needed to provide a logical eye, make impartial judgements where required and to weigh up the teams options in a dispassionate way.
23 CHARACTERISTICS OF MONITOR EVALUATORS Monitor Evaluators are serious-minded, prudent individuals with a built-in immunity from being over-enthusiastic. They are slow in making decisions preferring to think things over. They have a high critical thinking ability. They have a capacity for shrewd judgements that take all factors into consideration. A good Monitor Evaluator is seldom wrong.
24 FUNCTION OF MONITOR EVALUATORS Monitor Evaluators are best suited to analysing problems and evaluating ideas and suggestions. They are very good at weighing up the pros and cons of options. 25
Monitor Evaluators Non-Allowable Weaknesses The analyzer of problems Cool, strategic, discerning Sees all options Judges accurately Sometimes lacking in tact these are the facts Inability to inspire others Too critical Constant harsh criticism, regardless of peoples feelings Allowable Weaknesses Strength 26 SLOGANS FOR MONITOR EVALUATORS Ill think it over and give you a rm decision tomorrow. Have we exhausted all the options? If it does not stand up to logic, its not worth doing! Better to make the right decision slowly than the wrong one quickly. This looks like the best option on balance. Lets weigh up the alternatives. Decisions should not be based purely on enthusiasm.
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28 INTRODUCTION Co-ordinators were needed to focus on the teams objectives, draw out team members and delegate work appropriately. Co-ordinator is referred to as Chairman
29 CHARACTERISTICS OF CO- ORDINATORS The distinguishing feature of Co- ordinators is their ability to cause others to work towards shared goals. Mature, trusting and confident, they delegate readily. In interpersonal relations they are quick to spot individual talents and to use them in the pursuit of group objectives. While Co-ordinators are not necessarily the cleverest members of a team, they have a broad and worldly outlook and generally command respect.
30 FUNCTION OF CO-ORDINATORS Co-ordinators are well placed when put in charge of a team of people with diverse skills and personal characteristics. They perform better in dealing with colleagues of near or equal rank than in directing junior subordinates. Their motto might well be consultation with control and they usually believe in tackling problems calmly. In some organisations Co-ordinators are inclined to clash with Shapers due to their contrasting management styles.
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CO-ORDINATORS The team controller Mature, confident, trusting Good chairperson recognizes skills Clarifies goals, promotes decision making, delegates well Can be seen as manipulative Delegates personal work Inclination to be lazy if someone else can be found to do the work Takes personal credit for the effort of the team Non-Allowable Weaknesses Allowable Weaknesses Strength 32 SLOGANS FOR CO-ORDINATORS Lets keep the main objective in sight. Has anyone else got anything to add to this? We like to reach a consensus before we move forward. Never assume that silence means approval. I think that we should give someone else a chance. Good delegation is an art. Management is the art of getting other people to do all the work.
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34 INTRODUCTION Implementers were needed to plan a practical, workable strategy and carry it out as efficiently as possible.
35 CHARACTERISTICS OF IMPLEMENTERS Implementers have practical common sense and a good deal of self-control and discipline. They favour hard work and tackle problems in a systematic fashion. On a wider front the IMP is typically a person whose loyalty and interest lie with the Company and who is less concerned with the pursuit of self-interest. However, lmplementers may lack spontaneity and show signs of rigidity. 36 FUNCTION OF IMPLEMENTERS Implementers are useful to an organisation because of their reliability and capacity for application. They succeed because they are efficient and because they have a sense of what is feasible and relevant. It is said that many executives only do the jobs they wish to do and neglect those tasks which they find distasteful. By contrast, an lmplementer will do what needs to be done. Good Implementers often progress to high management positions by virtue of good organisational skills and competency in tackling necessary tasks.
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Implementers Non-Allowable Weaknesses Effective organizer Disciplined, reliable, conservative, efficient Turns ideas into practical actions Inflexible slow to respond to new situations Sticks only to the proven and reliable Obstructs change Unwilling to adapt to changing circumstances Allowable Weaknesses Strength 38 SLOGANS FOR IMPLEMENTERS If it can be done, we will do it. An ounce of action is worth a pound of theory. Hard work never killed anybody. The difcult we do it immediately. The impossible takes a little longer. To err is human, to forgive is not company policy. Lets get down to the task in hand. The company has my full support.
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40 INTRODUCTION Completer Finishers were most effectively used at the end of a task, to polish and scrutinise the work for errors, subjecting it to the highest standards of quality control.
41 CHARACTERISTICS OF COMPLETER FINISHERS Completer Finishers have a great capacity for follow-through and attention to detail. They are unlikely to start anything that they cannot finish. They are motivated by internal anxiety, yet outwardly they may appear unruffled. Typically, they are introverted and require little in the way of external stimulus or incentive. Completer Finishers can be intolerant of those with a casual disposition. They are not often keen on delegating, preferring to tackle all tasks themselves. 42 FUNCTION OF COMPLETER FINISHERS Completer Finishers are invaluable where tasks demand close concentration and a high degree of accuracy. They foster a sense of urgency within a team and are good at meeting schedules. In management they excel by the high standards to which they aspire, and by their concern for precision, attention to detail and follow- through.
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COMPLETER FINISHERS Non-Allowable Weaknesses Meets deadlines Guarantees delivery on time Conscientious notices errors and omissions Can be totally relied upon Reluctant to delegate and worries too much Perfectionist you wont do it the right (my) way Always focusing on small details mistakes in a way which de-motivates Unnecessarily rushing the planning stage of a project Allowable Weaknesses Strength 44 SLOGANS FOR COMPLETER FINISHERS This is something that demands our undivided attention. The small print is always worth reading. Murphys Law If that can go wrong will go wrong... OTooles Law Murphy was an optimist. There is no excuse for not being perfect. Perfection is only just good enough. A stitch in time saves nine. Has it been checked?
45 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. 46 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Introduction Team workers helped the team to gel, using their versatility to identify the work required and complete it on behalf of the team.
47 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Characteristics of Team worker Cooperative, mild, perceptive, and diplomatic individuals. Enables difficult characters within the team to use their skills to positive ends. Superior listening skills and pleasant sense of humor Ability to remain social with awkward people, and remain sensitive to other's concerns. Indecisive moments in crisis and inability to hurt others are their short comings.
48 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Functions of Team worker To prevent interpersonal problems arising within a team. Helps all the team members to contribute effectively. Have a lubricating effects on teams. Are seen as threats to no one &therefore most accepted & favored to serve under. People seem to co-operate better when they are around. Valuable asset as a manager under regime where conflicts are liable to rise. 49 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Team Workers Non-Allowable Weaknesses Perceptive and Diplomatic Have lubricating effect on team Flexibility and adaptability. I ndecisive in difficult situations Easily influenced Always deferring to others what do you think? Avoids situations that involve pressure Never giving their opinion Allowable Weaknesses Strength 50 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Slogans of Team worker Working together is success. Courtesy costs nothing. I was very interested in your point of view. If its all right with you, its all right with me. Everybody has a good side worth appealing to. Listen more to your self then you would talk less. Always sense a good atmosphere at work. I try to be versatile. 51 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. 52 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Introduction Challenging individuals, known as Shapers, provided the necessary drive to ensure that the team kept moving and did not lose focus or momentum.
53 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Characteristics of Shaper Highly motivated people with a lot of nervous energy. Usually aggressive extroverts possessing strong drive. Like to lead and to push others into action. Headstrong and assertive. Most competitive team role. Has a main concern to win. Tend to show strong emotional response to any form of disappointment or frustration. 54 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Functions of Shaper Most effective in guaranteeing positive action. Making necessary changes and bold decisions. To spark life into a team. To prevent the work slowing down due to political complications. Enable a team to thrive under pressure. To inspire others to the accomplishment of tasks through his/her dynamism. To overcome obstacles and conflicts effectively. 55 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Shaper Non-Allowable Weaknesses Drives other people to excel Challenging, dynamic, thrives on pressure Has the drive and courage to overcome obstacles Can be provocative Sometimes hurts peoples feelings Prone to frustration and irritation Consistently tramples on peoples feelings I nability to recover situation with good humor or apology Allowable Weaknesses Strength 56 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Slogans of Shaper Just do it ! Say no, then negotiate. If you say yes I will do it, I expect it to be done. Im not satisfied we are achieving all we can. I may be blunt, but at least Im to the point. Ill get things moving. When the going gets tough, the tough get going. 57 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. 58 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Introduction Specialists bring a high level of concentration, ability, and skill in their discipline to the team who are passionate about learning in their particular field.
59 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Characteristics of Specialist Dedicated professional & highly task oriented. Experts with a sheer commitment and a narrow front Passionate in acquiring technical skills and specialized knowledge. Shows great pride in their subject. Indifferent towards other peoples work. Can provide knowledge on his topic with pleasure and ease. Doesnt care much for social activities. Less fruitful while working in a group. 60 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Functions of Specialist To provide rare skill upon which organizations service or product is based. To make decisions based on in depth experience. Provide the expertise in his field to other team members when needed. 61 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Specialist Non-Allowable Weaknesses The expert Single minded, self starting, dedicated Provides knowledge and skills in short supply Focuses too much on technical details Too theoretical with little concern for how their ideas link to the big picture Does not want to get involved in broader team issues Not my problem syndrome Allowable Weaknesses Strength 62 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Slogans of Specialist In this job you never stop learning. Choose a job you love, and youll never have to work a day in your life. True professionalism is its own reward. My subject is fascinating to me. The more you know, the more you find to discover. It is better to know a lot about something,than a little about everything. A committee is twelve people doing the work of one. 63 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Advantages & Applications 64 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Advantages & Applications To identify people's behavioral strengths and weaknesses in the workplace. To build productive working relationships. To select and develop high-performing teams. To raise self-awareness and personal effectiveness. To build mutual trust and understanding. To aid recruitment processes. Helps identify training and development needs
65 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Advantages & Applications Applicable to both non-managerial & managerial teams. Constructional sites and manufacturing industries. Educational institutions to improve the efficiency of students working in team projects. Helps to attain harmony in teams Helps in creating a balanced team with strengths and weaknesses well addressed.
66 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Disadvantages & Limitations 67 Copyright 2012 Mahindra & Mahindra Ltd. All rights reserved. Disadvantages & Limitations Doesnt consider hierarchical relations between people. Only emphasizes the behavior of individual working in a team. Cant predict the team performance in social setting or work form home. An individual cant measured only be measured by team related behaviors. Being of UK origin it has a slice of cultural bias. Doesnt take inter personal equations in to consideration.
68 Implementation of B-TRI in MEPC Before implementing we must know that every individual posses all the team roles of Belbin in them .
We must find in which team role they excel more and their weakness
There are various psychometric testing software available in market through which we can predict the person behavior aspects and can find out his/her strength
Most effective way is to observe each member activity and their performance and their behavior in their role or the activity given to them in the project
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Get a feedback from everyone in the team about their performance in their team role and also other team members performance
Alter the team roles for every members so that we can analyze their behavior in various activity .
Rank each members strength and weakness according to their performance and the feedback received .
After a time period we could analyze each member performance in different team roles of Belbin and can find out their strength , weakness and areas to be improved 70 Conclusion Implementation of Belbin Team Roles in an organization is way of analyzing and bring out the strengths of a team but it will not succeed in all circumstance .It depends on the team members in the team .
If anyone member is not going to perform well and there will be a chance of hiding weakness of a individual under the shadows of other team members which will effect the team performance.
Major advantage of Belbin theory is that the learning level of each individual in team will be increased progressively
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