Vietnam 4.1: Liên lạc trực tuyến hiệu quả (Viết thư kỹ thuật bằng tiếng Anh)

Vit th k thut bng ting Anh
Effectively Communicating Online

Lin lc trc tuyn hiu qu
Kha Thai c
i hc Y Dc TP H Ch Minh Giam c trung tm vit bao khoa hc
bng ting Anh
www.chineseowl.idv.tw
Tiu s ca nhn
Kha Thai c (Ted Knoy) dy vit ting Anh k
thut trong cac trng i hc i Loan hn hai
mi nm. ng l tac gi ca mi bn cun sach
v vit ting Anh k thut v chuyn nghip. ng
thnh lp mt trung tm vit ting Anh ti trng i
hc Y Yuanpei ng thi cng l ging vin ton thi
gian ti trng. ng chnh sa trn 55,000 bi
vit cho vic ng bao nghin cu khoa hc t nm
1989. ng l cng nh bin tp ting anh cho mt s
tp ch v khoa hc, k thut v y hc ca i Loan.
Lin lc trc tuyn hiu qu

I. Seeking Technical Training
Tm kim o to k thut
II. Exchanging Information
Trao i thng tin
III. Making Technical Visits Overseas
Tham quan k thut ngoi nc
IV. Inviting Speakers and Consultants
Mi din gi v chuyn gia t vn
V. Arranging Travel Itineraries
Sp xp lch trnh chuyn i
VI. Requesting Information
Yu cu thng tin
I. Seeking Technical Training

Tm kim o to k thut
Tm kim o to k thut (1 of 6)
Summarizing ones academic or professional experiences
Tng kt kinh nghim hc tp hoc chuyn mn ca mt ngi
Intensive on-the-job training enabled me to handle various
requests and difficult situations, enabling me to resolve
problems efficiently.
o to chuyn su vo trong cng vic gip ti x l cac yu
cu khac nhau v cac tnh hung kh khn, to iu kin cho
ti gii quyt vn mt cach hiu qu.
Relevant project experiences have significantly strengthened
my independent research capabilities as well as statistical and
analytical skills.
Kinh nghim d an c lin quan tng cng ang k kh
nng nghin cu c lp ca ti cng nh cac k nng thng
k v phn tch.
Requesting technical training
Yu cu o to k thut
My academic advisor, Dr. Cheng, recommended that I contact you
regarding the possibility of a guest researcher stay in your laboratory.
C vn hc tp ca ti, Tin s Cheng, ngh ti nn lin lc vi bn
xin php c li phng nghin cu ca bn vi t cach l nh
nghin cu khach mi.
Eager to strengthen my knowledge expertise in this field, I hope to
serve in your laboratory as a guest worker to compensate for my lack
of training and practical laboratory experiences in this area.
Mong mun tng cng kin thc chuyn mn ca ti trong lnh vc
ny, ti hy vng s c lm vic trong phng nghin cu ca bn
vi t cach mt nhn vin khach mi b p cho nhng thiu ht
ca ti trong o to v kinh nghim thc t trong phng nghin cu
lnh vc ny.
Commending the organization to receive technical training from

Khen ngi cac t chc c o to k thut
As your laboratory has devoted much time in researching the above
topics, I would greatly benefit from the opportunity to work in your
laboratory as a self-supported researcher during my upcoming summer
vacation.
V phng nghin cu ca bn dnh nhiu thi gian nghin cu cac ch
trn, ti s c li rt nhiu t cac c hi lm vic trong phng nghin
cu ca bn vi t cach h tr nghin cu trong k ngh h sp ti.
As a leader in this field of research, your laboratory would enable me to
further refine my professional skills in strategic management.
ng u trong lnh vc nghin cu ny, phng nghin cu ca bn s
cho php ti tng cng thm cac k nng chuyn nghip ca ti trong
qun l chin lc.
Explaining the details of the technical training
Gii thch cac chi tit ca vic o to k thut
Specifically, we are concerned with how to effectively
adopt the latest business management approaches.
C th, chng t quan tm lm th no ap dng c
hiu qu cac phng phap qun l kinh doanh mi
nht.
If given the opportunity, I would like exposure to the
following topics:
Nu c c hi, ti mun tip xc vi cac ch sau:
Expressing optimism in the possibility of technical training

By t s lc quan vo trin vng c o to k thut
I look forward to hearing from you soon as to whether such
cooperation would be feasible.
Ti mong mun sm c nghe cu tr li t bn v vic liu s
hp tac nh vy c kh thi hay khng.
I am confident in my ability to work under your supervision in a
research fellowship with your highly skilled research personnel, an
opportunity that would greatly advance my competency as a
financial planner.
Ti t tin vo kh nng ca mnh lm vic di s giam sat
ca bn trong s hp tac nghin cu vi nhn vin nghin cu c
tay ngh cao ca bn. l mt c hi nng cao rt nhiu nng
lc v hoch nh ti chnh ca ti.
Listening exercises
Nghe bi tp
www.chineseowl.idv.tw/html/listening_lab/exercise456.htm
Correspondence samples
Mu th
www.chineseowl.idv.tw/html/guest.html
www.chineseowl.idv.tw/html/conver.html
www.chineseowl.idv.tw/html/sugges.html
www.chineseowl.idv.tw/html/trancour.html
www.chineseowl.idv.tw/html/curri.html
www.chineseowl.idv.tw/html/rest.html
www.chineseowl.idv.tw/html/nack.html
www.chineseowl.idv.tw/html/progra.html
II. Exchanging Information

Trao i thng tin
Trao i thng tin (1 of 6)

Proposing an information exchange relationship
xut mt mi quan h trao i thng tin
I'd like to propose an academic information exchange regarding current
research trends in quality management in Taiwan and the United States.
Ti mun ngh mt cuc trao i thng tin khoa hc v xu hng
nghin cu hin nay trong qun l cht lng ti i Loan v Hoa K.
Given your laboratory's innovative research in product marketing
strategies, I would like to propose an information exchange relationship
between our two organizations, hopefully beginning with my visit to your
laboratory this upcoming July.
Vi nghin cu thc nghim sang to ca bn trong chin lc tip th
sn phm, ti mun ngh mt mi quan h trao i thng tin gia hai t
chc ca chng ta, hy vng bt u vi chuyn thm ca ti n phng
nghin cu ca bn Thang By sp ti.

Introducing ones professional experience or that of ones organization
in relation to the proposed information exchange relation
Gii thiu kinh nghim chuyn mn ca mt ngi hoc ca mt t
chc c lin quan vi mi quan h trao i thng tin xut
I belong to the Institute of Finance at National Taiwan University, a
leading research center in this field in Taiwan.
Ti lm vic cho Hc vin Ti chnh ti i hc Quc gia i Loan,
mt trung tm nghin cu hng u trong lnh vc ny ti i Loan.
In line with consumer demand, we continuously improve upon and
streamline business management-related research methods.
ph hp vi nhu cu tiu dng, chng ti lin tc ci tin v hp l
ha cac phng phap nghin cu lin quan n qun l kinh doanh.

Commending the organization or individual to
exchange information with
Khen ngi cac t chc, ca nhn trao i thng tin
The International Business Center of Stanford University is globally
renowned for its pioneering research for practical applications.
Trung tm thng mi quc t ca trng i hc Stanford ni ting
khp th gii vi nghin cu tin phong cho cac ng dng thc t.
Given your institution's state-of-the-art technology and advanced
expertise in strategic management,
Vi cng ngh ti tn nht ca t chc v chuyn mn tin tin trong
qun l chin lc, ...

Expressing optimism in the anticipated information exchange
relation
Th hin s lc quan trong mi quan h trao i thng tin
Familiar with the scope of activities in your marketing department, I
am confident that our organization's similar methodologies and
strategies will enable us to easily engage in a collaborative effort in
the near future.
Quen thuc vi lnh vc hot ng trong b phn tip th ca bn, ti tin
tng rng phng phap v chin lc tng t nh t chc ca
chng ti s cho php chng ta d dng tham gia vo cac n lc hp
tac trong tng lai gn.
We believe that such a relation would be a mutually beneficial one.
Chng ti tin rng mi quan h nh vy s khin i bn cng c li.
Initiating the information exchange relation

Bt u mi quan h trao i thng tin
Would you please send me introductory information as well as other

pertinent literature that analyzes consumer behavior in the above
areas?
Vui lng gi cho ti thng tin gii thiu cng nh ti liu cn thit khac
phn tch thai ca ngi tiu dng trong cac lnh vc nu trn.
Exchanging related information, e.g., methodologies, strategies,

corporate missions and objectives, would appear to be the starting
point for such cooperation, followed by visits to each other's marketing
departments and, eventually, collaboration on a joint venture.
Trao i thng tin lin quan, v d nh phng phap, chin lc,

nhim v v mc tiu ca cng ty, c th l im khi u cho s hp
tac ny, tip theo l chuyn thm b phn tip th ca nhau v cui
cng l s hp tac lin doanh.
Samples
www.chineseowl.idv.tw/html/exchange.html
www.chineseowl.idv.tw/html/seeking.html
www.chineseowl.idv.tw/html/paving.html
www.chineseowl.idv.tw/html/coorp.html
www.chineseowl.idv.tw/html/proposal.html
www.chineseowl.idv.tw/html/request.html
www.chineseowl.idv.tw/html/report.html
III. Making Technical Visits Overseas

Tham quan k thut ngoi nc
Tham quan k thut ngoi nc (1 of 7)

Requesting permission to make a technical visit
Xin php c tham quan k thut
Although I strongly desire to receive an extensive period of training from your
research group on the latest technological developments in this area, arranging
such a large block of time is impossible given my hectic schedule at work. I
would therefore like to arrange a three-day visit to your laboratory next month.
Mc d ti rt mong mun nhn c thi gian o to lu di t nhm nghin
cu ca bn v nhng phat trin cng ngh mi nht trong lnh vc ny,
nhng khng th no sp xp mt khi lng thi gian ln nh vy v lch lm
vic ca ti rt bn rn . Do , ti mun sp xp mt chuyn ving thm ba
ngy n phng nghin cu ca bn vo thang ti.
Given our interest in your technological developments in this field, we would
like to visit your company to more thoroughly understand the progress that you
have made.
Vi s quan tm ca chng ti trong phat trin cng ngh lnh vc ny,
chng ti mun n thm cng ty ca bn hiu k hn s tin b m bn
t c.

Stating the purpose of the technical visit
Nu r mc ch ca chuyn tham quan k thut
We would like observe a clinical demonstration of the latest computer
software that can reduce examination time as much as possible.
Chng ti mun thc hin mt cuc chng minh lm sng ca cac
phn mm may tnh mi nht m c th lm gim thiu thi gian
kham bnh.
The ability to integrate the advances of your unique research program
with the unique aspects of image fusion would significantly contribute
to our ongoing efforts.
Kh nng tch hp cac tin b ca chng trnh nghin cu c ao
vi nhng kha cnh c ao ca k thut tng hp hnh nh s gp
phn ang k vo n lc khng ngng ca chng ti.

Introducing one's qualifications or one's organizational experiences
Gii thiu trnh hoc kinh nghim t chc ca mt ngi
Our company's Product Development Division is committed to adhering to the Taiwanese
government's aggressive policy towards promoting the use of environmentally friendly
practices in manufacturing.
B phn phat trin sn phm ca cng ty chng ti cam kt tun th cac chnh sach tch cc
ca chnh ph i Loan nhm thc y vic s dng cac phng thc thn thin vi mi
trng trong sn xut.
Technological advances in quantitative analysis and computer software have greatly
facilitated our laboratory's efforts in researching marketing approaches adopted in the global
network and their implications for marketing strategies aimed at the Greater China sector.
Tin b k thut trong phn tch nh lng v phn mm may tnh to iu kin rt nhiu
cho n lc thc nghim ca chng ti trong nghin cu phng phap tip th thng qua
trong mng li ton cu v tac ng ca chng i vi chin lc tip th nhm vo khu
vc Trung Quc i Lc.

Commending the organization to be visited
Khen ngi cac t chc sp tham quan
As is well known, your company pioneered the use of strategic management
in distributing daily goods and appliances.
Nh bit, cng ty bn tin phong trong vic s dng qun l chin
lc phn phi hng ha v cac thit b.
As a global leader in developing medical instrumentation, your laboratory
definitely has much to contribute to our country's efforts to elevate its
research capacity in this area.
ng u ton cu trong vic phat trin thit b y t, phng nghin cu ca
bn chc chn c nhiu ng gp vo nhng n lc ca nc ta nng
cao nng lc nghin cu trong lnh vc ny.

Outlining details of the technical visit
Phac tho chi tit chuyn tham quan k thut
I am especially interested in learning of your successful cases of
treatment to reduce the likelihood of a stroke from occurring.
Ti c bit quan tm n vic hc hi t cac ca thnh cng trong
iu tr gim kh nng t qu.
To give you time to prepare in advance for our discussion, I would
like to briefly summarize some of the points that we hope to cover
during our time together.
bn c thi gian chun b trc cuc tho lun ca chng ta, ti
xin tm tt ngn gn mt s im m chng ti hy vng s thng
qua trong thi gian chng ta gp nhau.

Requesting confirmation for approval of the technical visit
Yu cu xac nhn ng cho tham quan k thut
If this visit is agreeable with you, please notify me as to which dates are
convenient for you.
Nu bn ng cho chng ti tham quan, xin vui lng thng bao cho ti
khi c th.
To arrange for the upcoming research visit in order to consult with you
on the above topics, I need to set up an itinerary and time schedule to
report to my superiors.
sp xp cho chuyn tham quan nghin cu sp ti vi mc ch
tham kho bn v cac ch trn, ti cn phi thit lp mt k hoch v
thi gian bao cao vi cp trn ca ti.

Samples
www.chineseowl.idv.tw/html/visit.html
www.chineseowl.idv.tw/html/topic.html
www.chineseowl.idv.tw/html/confirm.html
www.chineseowl.idv.tw/html/change.html
www.chineseowl.idv.tw/html/hotel.html
www.chineseowl.idv.tw/html/thank.html
www.chineseowl.idv.tw/html/accept.html
www.chineseowl.idv.tw/html/decline.html
IV. Inviting Speakers and

Consultants
Mi din gi v chuyn gia t vn
Mi din gi v chuyn gia t vn (1 of

6)
Inviting a speaker
Mi din gi
Given your renowned research and contributions in the field of
strategic management, we would like to formally invite you to serve as
an Invited Speaker at the upcoming Global Management Symposium.
Vi nghin cu ni ting v ng gp trong lnh vc qun tr chin
lc ca bn, chng ti mun chnh thc mi bn lm din gi khach
mi ti Hi tho Qun l ton cu sp ti.
Having extensively read upon your published research on supply chain
management, I find these results most helpful to my own research
direction.
Sau khi c rt nhiu trn nghin cu c cng b ca bn v Qun
l chui cung ng, ti thy nhng kt qu rt hu ch i vi hng
nghin cu ca ti.

6)
Describing the purpose of the lecture
M t mc ch ca bi ging
Hopefully, your lecture will include a summary of recent
developmental trends in medical science, relevant governmental
policy and current status of medical education.
Hy vng rng, bi ging s bao gm mt bn tm tt cac xu hng
phat trin gn y trong y hc, chnh sach c lin quan v tnh trng
hin ti ca giao dc y t.
With more than 200 practitioners and academics anticipated to attend
the symposium, participants hope to learn of the latest medical
imagery trends in this area.
Vi hn 200 hc vin v hc gi d kin s tham d hi ngh chuyn
, cac i biu hy vng s tm hiu v cac xu hng hnh nh y hc
mi nht trong lnh vc ny.

6)
Explaining details of the lecture
Gii thch chi tit bi ging
Each lecture will last two hours, with the consultant reimbursed
with a speech honorarium.
Mi bi ging s ko di hai ting, din gi s c tr th lao
cho bi ging.
Perhaps you could also recommend a speaker who could
discuss the features of Internet-based technology applications.
C l bn nn xut mt din gi c th tho lun v cac tnh
nng ca ng dng cng ngh trn Internet.

6)
Describing transportation and accommodation details
M t chi tit v vn i li v n
Besides providing accommodations and transportations arrangements
during your stay, we would also like to show you some of Taiwan's
cultural and historical places of interest.
Ngoi vic cung cp ch v phng tin i li, chng ti cng mun
gii thiu cho bn mt s a im tham quan vn ha lch s ca i
Loan.
I advise that you stay here for an additional week or so to see some of
Taiwan's scenic spots and places of historical significance.
Ti khuyn bn nn li y thm mt tun na hoc lu hn
tham quan mt s danh lam thng cnh v cac a im lch s ca
i Loan.

6)
Instructing the speaker what to prepare before the visit

Bao cho din gi nhng g phi chun b trc
Please send us your lecture titles and related handouts before January 10, 2005
so that we will have sufficient time to make copies and appropriate arrangements.
Hy gi cho chng ti tiu bi ging v ti liu c lin quan trc ngy 10
thang Mt nm 2005 chng ti c thi gian chun b ti liu v sp xp
hp l.
I need your curriculum vitae, with contents to include the following name, date of
birth, place of birth, nationality, address, e-mail address, telephone number,
marital status, academic qualifications, professional experience, scientific
achievements, current scientific activities, other science-related activities and
selected publication.
Ti cn s yu l lch ca bn, vi ni dung bao gm tn, ngy sinh, ni sinh,
quc tch, a ch, a ch e-mail, s in thoi, tnh trng hn nhn, trnh hc
vn, kinh nghim chuyn mn, thnh tu khoa hc, hot ng khoa hc hin ti,
hot ng khoa hc khac c lin quan v cac tac phm xut bn.

6)
Samples
www.chineseowl.idv.tw/html/invit.html
www.chineseowl.idv.tw/html/consul.html
www.chineseowl.idv.tw/html/setting.html
www.chineseowl.idv.tw/html/letters.html
www.chineseowl.idv.tw/html/financ.html
www.chineseowl.idv.tw/html/travel.html
www.chineseowl.idv.tw/html/date.html
V. Arranging Travel Itineraries

Sp xp lch trnh chuyn i
Sp xp lch trnh chuyn i (1 of 4)

Acknowledging the upcoming visit
Cm n v chuyn thm sp ti
Thanks for your recent reply that Mr. Robbins has agreed to participate in
our academic discussion on intellectual capital-related topics in Taiwan.
Cm n v phn hi gn y ca bn rng ng Robbins ng tham
gia vo cuc tho lun ca chng ti v cac ch hc tp c lin quan
n vn u t ti i Loan.
Your participation in the upcoming symposium will definitely benefit all of
the attendees.
Tham gia vo cac hi ngh chuyn sp ti chc chn s c li cho tt
c nhng ngi tham d.

Listing details of the travel itinerary
Lit k chi tit lch trnh
Meet with R&D staff in the Taiwan branch office and discuss Mr. Smith's schedule.
Gp g vi nhn vin B phn nghin cu v phat trin ti vn phng chi nhanh i
Loan v tho lun v k hoch ca ng Smith.
Tour the northern coast of Taiwan and experience the island's art of drinking tea.
Tham quan b bin pha bc ca i Loan v tri nghim ngh thut ung tr ca o
quc ny.
Deliver an introductory lecture on cyclotron and synchrotron.
Thuyt trnh gii thiu v cyclotron v synchrotron.
Discuss areas of cooperation in developing innovative product technologies.
Tho lun v cac lnh vc hp tac phat trin cng ngh sn xut mi.
Tour the campus of National Tsing Hua and National Chiao Tung Universities.
Tham quan khun vin ca i hc Quc gia Tsing Hua v i hc quc gia Chiao
Tung.

Welcoming suggestions about the proposed
itinerary
Hoan nghnh nhng xut v l trnh
The above itinerary and consulting topics are only tentative. Any
comments or suggestions regarding the aforementioned proposal
would be highly appreciated.
Cac mc v lch trnh v t vn trn ch l d kin. Bt k kin
ng gp v xut ni trn s c anh gia cao.
If you have any valuable suggestions regarding the above agenda
and lecture topics, please do not hesitate to contact me.
Nu bn c bt k kin ng gp lin quan n cac chng trnh
v ch bi ging trn, xin vui lng lin h vi ti.
Samples
www.chineseowl.idv.tw/html/setting.html
www.chineseowl.idv.tw/html/letters.html
www.chineseowl.idv.tw/html/financ.html
www.chineseowl.idv.tw/html/travel.html
www.chineseowl.idv.tw/html/date.html
VI. Requesting Information

Yu cu thng tin
Yu cu thng tin (1 of 4)
Explaining why contact was made to request information
Gii thch l do yu cu thng tin
While I was speaking with your products manager Mr. Li over the phone
regarding the purchase of your company's electronics equipment, he suggested
that I directly contact you to obtain your company's latest products catalog.
Trong khi ti ang ni chuyn qua in thoi vi ng L ngi qun l sn
phm ca bn v vic mua cac thit b in t ca cng ty, ng cho rng ti trc
tip lin lc vi bn c c tt c danh mc sn phm ca cng ty bn.
Given your pioneering work on the decision theory, Analytic Hierarchy Process
(AHP) and the Analytic Network Process (ANP), I have read many of your
published articles and am well aware of your more than twelve books on these
topics.
Vi cng trnh tin phong v L thuyt quyt nh, Phn tch th bc (AHP) v
qua trnh phn tch mng (ANP), ti c nhiu bi bao xut bn ca bn v
ti cng nm c hn mi hai u sach v cac ch ny.
Describing one's organizational need for information
M t nhu cu thng tin ca mt t chc
The project we are participating in is part of a government-sponsored
collaborative effort with U.P.O. Company, aimed at contributing to our
country's information technology infrastructure.
Cac d an chng ti ang tham gia l mt phn ca n lc c chnh ph
ti tr hp tac vi Cng ty U.P.O nhm mc ch gp phn xy dng c s
h tng cng ngh thng tin ca nc ta.
In addition to our institution, several other universities have expressed to us
their interest in incorporating your system into their daily operations and
would like to acquire further information on purchasing, installation and
customer service.
Ngoi t chc ca chng ti, mt s trng i hc khac by t s quan
tm ca h trong vic kt hp h thng ca bn vo hot ng hng ngy
ca h v mun c c thm thng tin v mua ban, lp t v dch v
khach hng.
Directly requesting information
Trc tip yu cu thng tin
Does your company have a sales representative in Taiwan? If so,
please ask him/her to contact me.
Cng ty ca bn c mt i din ban hng i Loan phi khng?
Nu vy, hy yu cu ngi lin lc vi ti.
Having gone thoroughly read your article, I was wondering whether
you would send me pertinent literature or materials on the following
areas:
c k bi vit ca bn, ti t hi liu bn c th gi cho ti
ti liu thch hp hoc cac ti liu trn cac lnh vc sau:
Samples
www.chineseowl.idv.tw/html/inform.html
www.chineseowl.idv.tw/html/company.html
www.chineseowl.idv.tw/html/product.html
www.chineseowl.idv.tw/html/techno.html
www.chineseowl.idv.tw/html/material.html
www.chineseowl.idv.tw/html/price.html
Ti liu tham kho

Knoy, T (2006) Effectively Communicating
Online. Taipei: Yang Chih Publishing
Further details can be found at

www.chineseowl.idv.tw

Vietnam 4.1: Liên lạc trực tuyến hiệu quả (Viết thư kỹ thuật bằng tiếng Anh)

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Vit th k thut bng ting Anh

Effectively Communicating Online

Lin lc trc tuyn hiu qu

I. Seeking Technical Training

Commending the organization to receive technical training from

Expressing optimism in the possibility of technical training

II. Exchanging Information

Trao i thng tin (1 of 6)

Trao i thng tin (2 of 6)

Trao i thng tin (3 of 6)

Trao i thng tin (4 of 6)

Trao i thng tin (5 of 6)

Initiating the information exchange relation

Would you please send me introductory information as well as other

Exchanging related information, e.g., methodologies, strategies,

Trao i thng tin lin quan, v d nh phng phap, chin lc,

Trao i thng tin (6 of 6)

III. Making Technical Visits Overseas

Tham quan k thut ngoi nc (1 of 7)

Tham quan k thut ngoi nc (2 of 7)

Tham quan k thut ngoi nc (3 of 7)

Tham quan k thut ngoi nc (4 of 7)

Tham quan k thut ngoi nc (5 of 7)

Tham quan k thut ngoi nc (6 of 7)

Tham quan k thut ngoi nc (7 of 7)

IV. Inviting Speakers and

Mi din gi v chuyn gia t vn (1 of

Mi din gi v chuyn gia t vn (2 of

Mi din gi v chuyn gia t vn (3 of

Mi din gi v chuyn gia t vn (4 of

Mi din gi v chuyn gia t vn (5 of

Instructing the speaker what to prepare before the visit

Mi din gi v chuyn gia t vn (6 of

V. Arranging Travel Itineraries

Sp xp lch trnh chuyn i (1 of 4)

Sp xp lch trnh chuyn i (2 of 4)

Sp xp lch trnh chuyn i (3 of 4)

Sp xp lch trnh chuyn i (4 of 4)

VI. Requesting Information

Ti liu tham kho

Further details can be found at

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