Professional Documents
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MANAGEMENT
HRM 512 (Fall 2014)
Textbook: Managing Human Resources
By: Luis R. Mejia/David B. Balkin/Robert L. Cardy
Seventh Edition
Chapter 7
Appraising and
Managing
Performance
Learning Objectives:
Explain why performance appraisal is important and
Managerial Perspective
Maintaining
and
improving
your
performance and the performance of other
people in the organization will be an
important part of your role as a manager.
To conduct this process, you may rely on
appraisal forms and systems that are open
designed by HR Personnel.
Although
these forms and systems are the key
elements of the appraisal process, they
are only starting point.
To appraise effectively,
you must spot
performance
problems,
provide
constructive feedback and take action to
improve performance. We all need, want
and deserve feedback regarding how we
are doing in the workplace.
Important Words to
Remember
What is performance appraisal?
Decisivenes
s
Reliability
Energy
Loyalty
Questions to Ask
Possible
Remedies
Ability
Train
Transfer
Redesign the job
Terminate
Effort
Is the workers
performance declining?
Is performance lower on
all tasks?
Is performance erratic?
(inconsistent)
Are performance problems
showing up in all workers,
even those who have
Situation