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Q. What are Interpersonal skills ?

Interpersonal skills are the skills used by a


person to interact with each other .They
include everything from communication &
listening to attitude & deportment .These
skills refer to the character of an individual
rather than skills that can be taught in a
classroom .

Elements of good Interpersonal


Skills
Trust
Positive Attitude
Goodness

Barriers for positive personality


& Interpersonal Skills

Ego
Lack of commitment
Negative emotions
Low self esteem
Impatient

Steps to build a
good personality

Accept Responsibility
Accepting responsibilities is
actually self promotion .

Its easier to take Credits than


Responsibilities .
Being Irresponsible leads to commencement of
blame game .

A little consideration, a little


thought for others, makes all the
difference.
Consideration is something that is or is to be kept in
mind in making a decision, evaluating facts, etc.
One shall have consideration for self and others.
Consideration to others fetches lot of greatness.
Any person employed in organization and his
consideration to organization makes him upliftment in
his job.
So also,showing consideration,courtesy,politeness etc
gives a person a
Positive personality in the society.

Think Win/ Win


Win-Win is not a technique; its a total philosophy

of human
interaction. In fact, it is one of six paradigms of interaction.
It is a frame of mind and heart that constantly seeks mutual
benefit in all human interactions.
With a Win-Win solution, all parties feel good about the
decision and feel committed to the action plan.
Its not your way or my way;its a better way,a higher way.

Choose Your Words


Carefully

Words reflect attitude.Wrong words can hurt feelings


and destroy relationship and working atmosphere.
More people have been hurt by an improper choice of
words than by any natural disaster.
Words spoken out of bitterness can cause irreparable
damage.
Spoken words cant be retrieved.
Therefore,carefully using of words is very important
for a person aspiring for pleasing personality.

Dont Criticize and


Complain
Criticism is of two types-positive and negative.
Positive criticism motivates and negative criticism
depresses.
When a person is criticized,he becomes defensive.
Positive criticism is a constructive criticism.
Criticism should not hurt the feelings of other rather it
should persuade them.
The greatest people in the world have been criticized.

Smile and be kind


It is the important step to building a positive
personality. Smile!always remember to keep that
beautiful smile on your face.
Smiling is actually proven to
keep you happier when you are
down and gloomy on a dreadful day. If you are sad,
smile ! If you are happy, smile. It makes you a
happier person and gives other people a better
impression on you.

Put positive interpretation on


other people's behaviour
It is the important step to building a positive
personality. Smile!always remember to keep that
beautiful smile on your face. Smiling is actually
proven to keep you happier when you are down
and gloomy on a dreadful day. If you are sad, smile
! If you are happy, smile. It makes you a happier
person and gives other people a better impression
on you.

Be a good listener
It is the important step to building a positive
personality . Smile always remember to keep that
beautiful smile on your face.
Smiling is actually proven to
keep you happier when you
are down and gloomy on a dreadful day. If you are
sad, smile ! If you are happy, smile. It makes you a
happier person and gives other people a better
impression on you.

Enthusiastic
Enthusiasm means the zeal to do something in
life . In order to achieve anything in life a
person has to be cc as well as full of
enthusiasm and positivity .
A person should also have a positive and open
refers to acceptance of all the challenge in life. A
person should accept all the challenge happily and
positively .

GIVE HONEST AND SINCERE


APPRECIATION

How to gave sincere and honest appreciation


De-clutter your mind
Think of the person and not any of the negative about
him/her
Drop all your apprehensions and remain positive
Proceed further and kill the voice which says no
Tell yourself . I should because this is amazing.

WHEN WE MAKE A MISTAKE WE SHOULD


ACCEPT IT ..
IMMEDIATELY OR WILLINGLY
Mistake are something that every human being
commit at some point in life . Mistake must not be
treated as obstacles instead they must be must be
treated as stopping stones to success . Committing
mistakes is not a crime , its just a sign of human
being . Committing mistakes is not wrong but
hiding mistakes by not accepting it is wrong .
Commit mistakes but have the guts to accept your
mistake and dont repeat them.

When the Other Person Realizes and Admits


That He Has Made a Mistake, Congratulate
Him and Give Him a Way Out to Save Face
No one is perfect. Everyone makes a mistake and
for that everyone should get another chance to
prove themselves right.
Accepting our own faults and errors is not that
easy. If one realizes his/her mistakes then
everyone else support him/her.
The self esteem of a mistaken person should not
be hurt. It should be encouraged.

Discuss But Don't Argue

People should be a part of a healthy discussion


rather than argument.
Its the behavior that shows whether a person
is arguing or discussing.
The best way to avoid the unhealthy argument
is to leave the conversation.
In an argument people try to win over to show
who is right rather than what is right
In a discussion everyone must be treated
equally and given an opportunity to present
their views.

Don't Gossip
Gossip is an idle talk that is done in the absence
of any person.
It is an unproductive work where people talk
less about fact and add their
own false
views.
Gossip could be the reason for anothers life
sorrow and sadness.
Gossiping create a negative impression of ours
in front of other people and let us down among
people.

Turn Your Promises Into


Commitments
Difference b\w A Promise & A Commitment
Imagine a world without a commitment. What would happen
to relationships between
Spouses?
Employers and employees?
Parents and children?
Students and teachers?
Buyers and sellers?

Commitment says , I am predictable in


the unpredictable future

Be Grateful But Do Not Expect Gratitude

It is a beautiful word.
It is a feeling.
Improves our personality and
builds character.
It develops out of humility.
It is conveyed through our attitude towards other.
Reflects our behavior.

What does gratitude teach us?

The Story of Christ

Be Dependable And Practice Loyalty


The old adage , an ounce of loyalty is
worth more than a pound of
cleverness, is universal and eternal.
Ability is important but Dependability
is crucial.
The two childhood friends.

. AVOID BEARING GRUDGES .


FORGIVE AND FORGET
We are born empty handed and one day we
would even die with nothing in our hands, what
did we get that we will carry back with ourselves.
A person should never be struck with mistakes or
mishappening in life, keeping grudges towards
anyone locks us behind a door which would
needed to be opened by us at some or other
point in life. Having grudges & developing a
pessimistic attitude towards anyone leads to a
state of negativity

HONESTY ,INTEGRITY,SINCERITY
Honesty :refers to a facet of moral character and connotes
positive and virtuous attributes such as .Honesty means
being trustworthy , loyal , fair and sincere.
HONESTY IS THE BEST POLICY.
INTEGRITY: quality of being honest and having strong
moral principles; moral up righting . In ethics, integrity is
regarded by many people as the honesty and truthfulness
or accuracy of ones action.
SINCERITY: It is the virtue of one who speaks and acts
truly about his or her own feelings , beliefs , thoughts and
desires.

PRACTICE HUMILITY
Humility is the mother of all virtues ;
purity
charity and obedience .It is in
being humbles that are love become real,
devoted and ardent . These words ring true
, but you dont have to be mother Theresa
, or even religious at all, to make an effort to
practice humility in your everyday life
:-MOTHER THERESA.

Be Understanding and Caring


A caring attitude acknowledgeds one's felt
responsibility to respond to the need of another.
To care is to show deep interest or heartfelt
concern for another's well being
An understanding attitude validates the meaning
of a statement feeling ,or situation.It does not
presume to know all the answers already.

Practice Courtesy on a daily


basis
Courtesy is nothing more than consideration for
others it opens doors that
would not otherwise open
small courtesies will take
person much further than
cleve mess.
Manners: Courtesy and manners go hand on
hand.it is equally important showing good
manners brings out a feeling of warmth and
acceptance in the home.

Develop a sense of humor


Have a sense of humor and
you will posses the ability to
laugh at yourself. A sense of
humor makes a person
liable and attractive.some
people are humor-impaired
Learn to laugh at yourself
because it is the safest
humor. Laughing at yourself
gives you the energy to
bounce back.

Don't we sarcastic and put


others down
Negative people humour may include sarcasm , put down
and hurtful remarks any humour involving sarcasm that
make fun of other in poor taste humour can be valuable or
dangerous depending on whether you are laughing with
some one or at some one when humour involve making fun
of or ridiculing others , it is not inn good taste nor it is
innocent hurting other feeling can be cruel some people get
their fun by putting others down .
Sarcasm alienates people it is a good idea to keep humour
low risk

To have a friend be a friend


A Friend is a someone who understand your past believe in
your future and accept you the way you are . True friend are
those who lived you up when your hearts wings forget how
to fly the most beautiful discovery true friend make is that
they can grow separately without growing apart when it
come to finding friends perhaps the first step is
understanding what exactly friendship is.
Friendship : Friendship is a relationship of mutual
affection between to or more people .friendship is a
stronger form of interpersonal bonds that an association .

Show Empathy
Empathy is the capacity to share or recognise emotion
experienced by other sentient or fictional being . It is the
ability to feel an share another person emotion .some
believe in that empathy involve the ability to match
another emotion , while other believes that empathy
involve being tender hearted toward another person since
empathy involve understanding the emotional states of
other people the way it is characterised is derivative of the
way emotion them selves are characterised if for example
emotion are taken to be centrally characterised by bodily
feelings , then grasping the badly feelings of another will
be central to empathy

Conclusion
At the end we would like to say that good
interpersonal skills can be achieved by goodness
,psiteve attitude & trust and this also can help to
eliminate the barriors like Ego ,Irresponcibleness
& lack of Concistency .

Thank you
very much

All Queries
are invited

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