Hello

English
One
MR. Walid Torky
 Meeting and Greeting
• An important thing to remember when meeting people in other
countries is to follow their customs. In the United States, for
instance, contrary to the custom in many countries, calling someone
by their first name will not necessarily be taken as a lack of respect.
There are not separate formal and familiar forms of address in
English, as there are in many other languages. It's probably a good
idea, though, to address older adults and business acquaintances as
Mr. for men. And for women, Mrs, Miss, or what is also commonly
used –Ms

• The beginner will find that self-confidence and a sense of humor

will be the best approach to speaking another language. If your first
brave attempt at communication brings on a burst of words from the
other side, don't worry. By making mistakes, you will learn.
 :PHRASES TO PRACTICE

• 1.Yes. No.
• 2. Please. Thank you. You're welcome. Excuse me. I am sorry.
• 3. Good morning. Good afternoon. Good evening. Good night.
• 4. Do you speak Spanish? Does anyone here speak Spanish?
• 5. Excuse my poor English. I only speak a little English.
• 6. What is your name? My name is Martin. This is Laura.
• 7. How are you? How have you been? I'm fine, thank you. Are you
feeling all right? Are you feeling better? I am feeling better now.
• 8. I am very glad to meet you. It was nice meeting you.
• 9. I don't understand. What did you say? Can you speak more
slowly? I understand perfectly.
• 10. Have a nice day! Enjoy your trip. Have a good time.
 :DIALOGS FOR MEETING AND GREETING

• Mr. Sanchez: Good morning. Do you speak Spanish?

• Store Clerk: I'm sorry, I do not speak Spanish.
• Mr. Sanchez: I'm afraid I speak only a little English.
• Store Clerk: That's all right. I understand you.
• Mr. Sanchez: I get nervous when I speak English.
• Store Clerk: I understand you very well.

• Roberto: Hello, How are you ?

• Anne: I’ m fine thank you, and yourself ?
• Roberto: Fine, thanks, how is your family ?
• Anne: very well, Thank you .
• Roberto: See you later .

• Juanita: Good afternoon.

• Tony: Good afternoon, have you met my friend George?
• Juanita: No, I haven't had the pleasure.
• Tony: George, this is Juanita Santamaria.
• Juanita: I’m very glad to meet you. This is my husband, Carlos, my daughter, Cristina, and my son, Miguel.
• Tony: How long are you staying here ?
• Juanita: For several weeks.
• Tony: Then will you be going home?
• Juanita: Yes.
• Tony: Well, it was good to see you. Bye.
• Juanita: Bye.
 Taking a Taxi
The act of hailing a taxi is universal. All you have to do is
hold up your hand and call "taxi", whistle, or wave. You
may also call for a cab by phone or have the hotel
personnel call for you. One thing you need to do, though,
before taking a taxi is to be sure to have small bills with
you. Cab drivers often do not have change for a large bill.
Also, learn how to tip. It is easy to over tip if you are
having trouble counting the foreign money. It is a good
idea to write down money amounts and the appropriate
tips on a small card and carry it with you. If you tend to
forget place names in a strange city, you might also write
these down. If the driver doesn't understand your accent,
you can simply point to them on the card.
 :PHRASES TO PRACTICE
• 1. Are you free? Please send a cab to the Sheraton Hotel. Please Send a Cap to
Elm Street, Number 56. Please call a Taxi for me.
• 2. I wish to go to the First National Bank. I would like to go to Market Street. Can you
take me to the cathedral? Please take me to Harvard University.
• 3. Please help me with my bags. Just put the bags there.
• 4. I'm in a hurry. I'm late.
• 5. Can you change this twenty-dollar bill? It's the smallest I have. Keep the change.
• 6. You can let me out here. Let me out at the corner. Let me out over there, please.
• 7. How far is the airport from here? How long will it take to get there?
• 8. Please take the shortest way. Is there a shortcut?
• 9. Can you recommend a good restaurant? Is there a good hotel nearby? Where
can I find a nice café that serves light meals?
• 10. Would you please close the window? I'm going to close the window
 DIALOGS FOR TAKING A TAXI :
1. Mrs. Chavez: Taxi! Are you available?
• Taxi Driver: Yes.
• Mrs. Chavez: Would you please take my bag?
• Taxi Driver: I'll put it in the trunk.
• Mrs. Chavez: Thank you. To the airport, please.
• Taxi Driver: Which airline?
• Mrs. Chavez: The TWA terminal, please. Take the shortest way, please.
I'm in a hurry.
• Taxi Driver: The bridge is the quickest way.
• Mrs. Chavez: All right. I should have been there fifteen minutes ago. My
flight leaves at ten o’clock, Please hurry.

2. Mr. Lopez: I would like to go to the Riverview Café.

• Taxi Driver: Where is that?
• Mr. Lopez: It's on Bridge Street. Go past the second set of traffic lights.
• Taxi Driver: Straight ahead?
 Dialogs for taking a taxi
• Mr. Lopez: Yes. Then turn left and take your first right.
• Taxi Driver: Is it that building with the large green sign?
• Mr. Lopez: Yes. You can let me out at the corner.

• Esperanza: I would like to go to the Grand Hotel.

• Taxi Driver: Yes Ma'am.
• Esperanza: It's very windy. Could you close the window?
• Taxi Driver: Yes, is that better?
• Esperanza: Thank you. There is the hotel. If you let me out here, I can walk
the rest of the way.
• Taxi Driver: Are you sure?
• Esperanza: Yes. Can you change this fifty-dollar bill?
• Taxi Driver: I don't think so.
• Esperanza: I'm sorry. I don't have anything smaller. Oh, wait, I have a ten-
dollar bill and some change here. Will this be enough?
• Taxi Driver: That’s fine. Thank you very much .
 :AT THE HOTEL

Accommodations in the United States vary from

posh, very expensive hotels to cheaper hotels
that are clean and comfortable but do not offer
as many amenities. Very good accommodations
can also be found in motels along the highway.
Bed-and-breakfast establishments have cropped
up everywhere. You can even find adequate
hospitality offered by people simply renting
rooms for a short stay.
 :PHRASES TO PRACTICE
• 1. Do you have a single room with bath? I would prefer a
double room with bath. We would like two beds. Where is the
bathroom?
• 2. Good day, my name is Roberto Diaz. I have a reservation. I
made it last week. I made this reservation well in advance.
Don't you have my reservation?
• 3. We plan to stay for three days. What is your rate? Do you
have a lower rate for a longer stay? How much is it per night?
• 4. Does that include the gratuity? Should I tip the maid?
• 5. When is check-in time? When is check-out time?
 Phrases to Practice
• 6. Do you accept credit cards? I have an American
Express credit card. May I use this credit card?
• 7. I would like to pay with a Travelers Check. Should I
sign it now? I have three checks I'd like to cash. Do you
accept personal checks?
• 8. May I have my key? I have lost the key. I have locked
myself out. Here is my key. Is that my key?
• 9. Room service? I would like to order a sandwich. Can
you please bring us some ice and a bottle of wine? We
would like a full breakfast. My dress and my husband's
suit need to be pressed.
• 10. Could you wake me tomorrow morning at eight
o'clock?
 :DIALOGS FOR THE HOTEL
• Miss Hernandez: Good day, do you have a single room?
• Front Desk Attendant: Good day. How long will you be staying?
• Miss Hernandez: For two weeks.
• Front Desk Attendant: Yes, we have a very nice single room.
• Miss Hernandez: Does it have a sink?
• Front Desk Attendant: Yes, and it has a full bath.
• Miss Hernandez: And what is the rate?
• Front Desk Attendant: The rate is sixty dollars per day.
• Miss Hernandez: What does that include?
• Front Desk Attendant: Phone and television are in the room and
breakfast is also included.
• Miss Hernandez: I’ll take it then.
• Mr. Torrez: Hello, my name is Torrez, I believe you have a room for me.
• Front Desk Attendant: When did you make your reservation?
• Mr. Torrez: I reserved the room by telephone yesterday.
• Front Desk Attendant: Ah, yes, I have it here. A double room with bath.
• Mr. Torrez: That's right. For ten days.
• Front Desk Attendant: Would you please sign the register here?
• Mr. Torrez: Can you provide an extra cot for our room?
• Front Desk Attendant: Of course.
• Mr. Torrez: Is there an extra charge?
• Front Desk Attendant: No.
• Mr. Torrez: Can you recommend a good restaurant?
• Front Desk Attendant: The hotel serves excellent meals, and there are
several cafés in the area.
• Mr. Torrez: What hours do you serve meals?
• Front Desk Attendant: Here is a list of the dining room hours.
Mrs. Torrez: Can you order some opera tickets for me?
• Concierge: Yes, we can order them for you.
• Mrs. Torrez: I would like two tickets to tomorrow night's
performance at the Met.
• Concierge: That may be difficult but I will try.
• Mrs. Torrez: Which way is the hairdresser?
• Concierge: Right there, just past the stairway in the
lobby. There is also a gift shop.
• Mrs. Torrez: Could you send a newspaper and some ice
up to my room?
• Concierge: Yes, of course, will there be anything else?
• Mrs. Torrez: Could you wake me at six o'clock tomorrow
morning?
• Concierge: I would be glad to.
 COMMONLY SEEN SIGNS AT
: THE HOTEL
• RECEPTION
• RESERVATIONS
• MANAGER
• RESTROOMS
• WOMEN
• MEN
• TELEPHONE
• OUT OF ORDER
• EMERGENCY EXIT
• STAIRS
• ELEVATOR
• RESTAURANT