Professional Documents
Culture Documents
Influencing
Introduction
Gaurav
(Economist)
Sumita
(system
engineer)
Krishna
(Admin &
fin.)
Ravi
(computer
engineer)
Quality
Manager
people
Quality manager
Concerned about his
responsibility, wants to
increase the quality standards
Boss
Colleagues
Interest
Quality manager
To increase his own
performance track
Boss
Colleagues
Options
Recruit a fresh MBA with minimal compensation and train him for
Training coordinator under the senior officers
Give the special training to one of the senior member in this regard
Standardize the process in such way that it takes minimum time and
effort
Criteria
Attrition rate
BATNA
Quality manager
Will do multitasking, take care
of training as well as
recruitment and other HR
tasks
Boss
Colleagues
MPA
Recruit a fresh MBA with minimal compensation and train him for
training coordinator
BPA
Recruit a experienced candidate based on contract so company
can analyse the performance of training co-ordinator.
Reservations Points
Quality manager
Maximum expectation- Add
value to the organization as a
whole
Boss
Minimum expectation-Increase
convenience of all employees
Minimum expectation-training
quality improvement
Colleagues
ZOPA
Boss
Job rotation
Colleagues
10
Specialized training
Risk Sharing-
11
Thank you
12