Professional Documents
Culture Documents
11
HISTORY
Frederick W. Taylor
1880 - Scientific Management
12
Business Terms
1. Division of Work.
2. Authority.
3.Discipline
4.Unity of Command
5.Unity of Direction
6.Subordination of individual interest
7.Remuneration
8.Centralization (or Decentralization).
9.Scalar chain (Line of Authority).
10.Order
11.Equity
12.Stability of Tenure of Personnel.
13.Initiative.
13
14
15
16
4. Unity of Command. Each worker should have only one boss with
no other conflicting lines of command.
17
18
19
110
111
112
10. Order. Both material order and social order are necessary. The
former minimizes lost time and useless handling of materials. The
latter is achieved through organization and selection.
113
114
115
13. Initiative. Allowing all personnel to show their initiative in some way is
a source of strength for the organization. Even though it may well involve a
sacrifice of personal vanity on the part of many managers.
116
117
118
119
120
121
122
123
Models of Organizational
Behavior
There are four major models or frameworks
that organizations operate out of, Autocratic,
Custodial, Supportive, and Collegial
(Cunningham, Eberle, 1990; Davis ,1967):
Models of Organizational
Behavior
Autocratic
The basis of this model is power with a managerial
orientation of authority. The employees in turn are
oriented towards obedience and dependence on the
boss. The employee need that is met is continuation.
The performance result is minimal.
Models of Organizational
Behavior
Custodial
The basis of this model is economic resources with a
managerial orientation of money. The employees in
turn are oriented towards security and benefits and
dependence on the organization. The employee need
that to met security. The performance result is
passive teamwork.
Models of Organizational
Behavior
Supportive
The basis of this model is leadership with a
managerial orientation of support. The employees in
turn are oriented towards job performance and
participation. The employee need that is met is
status and recognition. The performance result is
awakened drives.
Models of Organizational
Behavior
Collegial
The basis of this model is partnership with a
managerial orientation of teamwork. The employees
in turn are oriented towards responsible behavior
and self-discipline. The employee need that is met is
self-actualization. The performance result is
moderate enthusiasm.
Basic OB
Model,
Stage II
THE END
130