Professional Documents
Culture Documents
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Be Proactive
Begin With The End In Mind
Put First Things First
Think Win-Win
Seek First To Understand, Then Be
Understood
Synergize
Sharpen The Saw
Habit 1: Be Proactive
Habit 1: Be Proactive
Characteristics of a Proactive Person
1. Respond according to their values
S -> R or S -> freedom to chose -> R
2. Accept responsibility for their own
behavior. We make choices according to
our values, purposes, and vision.
3. Focus on their Circle of Influence
Habit 1: Be Proactive
Habit 1: Be Proactive
Proactive
Reactive
I choose to go.
I have to go.
I control my own
feelings.
He makes me so
mad.
Lets explore
alternatives.
Theres nothing I
can do.
Importance An activity is
important if you personally find it
valuable if it contributes to your
mission, values, and high-priority
goals.
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Win-Win Characteristics
Seeks mutual benefit
Is cooperative, not competitive
Listens more, stays in
communication longer, and
communicates with more courage.
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Win-Lose Characteristics
Is very common scripting for most
people
Is the authoritarian approach
Uses position, power, credentials,
possessions, or personality to get
the win.
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Lose-Lose Characteristics
Is the mindset of a highly
dependent person
Is the same as a no win because
nobody benefits
Is a long-term result of win-lose.
Key Paradigms
I assume I dont fully understand, and I
need to listen.
If I listen first to understand, then I will be
better understood.
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Levels of listening
Ignoring making no effort to
listen
Pretend listening - giving the
appearance you are listening.
Selective listening hearing only
the parts of the conversation that
interest you.
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Habit 6: Synergize