Professional Documents
Culture Documents
MANAGEMENT
Learning Outcomes
Explain the functions of management
Explain the events that lead to the present
management concepts.
MANAGEMENT..some definitions
Management is the art of getting things
done through people M.P.Follet
Process of planning, organising, leading
and controlling the activities of employees
in combination with other organisationss
sources to accomplish stated
organisational objectives (Steers, 1985)
The Functions of
Management
Management is the process of working
with people and resources to
accomplish organizational goals
Good managers are both effective and
efficient in this process
Efficient means goals are achieved
with minimal resources wasted
Effective means that the organizational
goals are achieved
EMM 3602 Industrial Management
Dr. Faieza Abdul Aziz
The Functions of
Management
What do managers do?
Plan
Organize
Lead
Control
The Functions of
Management
Planning: Delivering
Strategic Value
Systematically
making decisions
about the goals
and activities that
an individual,
group, work unit,
or organization
will pursue in the
future
EMM 3602 Industrial Management
Dr. Faieza Abdul Aziz
Organizing: Building a
Dynamic Organization
Assembling and
coordinating
human, financial,
physical,
informational, and
other resources
needed to
achieve goals
The Functions of
Management
Leading: Mobilizing
People
Stimulating
people to be high
performers;
includes
motivating and
communicating
with employees,
individually and in
groups
EMM 3602 Industrial Management
Dr. Faieza Abdul Aziz
Controlling: Learning
and Changing
Monitoring
performance and
making needed
changes
Managerial Roles
Managerial Roles
Managerial Skills
Technical Skill: Ability to perform a
specialized task involving a particular
method or process
Conceptual and decisional skill: Skills
pertaining to the ability to identify and
resolve problems for the benefit of the
organization and its members
Interpersonal and Communication Skills:
People skills; the ability to lead, motivate,
and communicate effectively with others
EMM 3602 Industrial Management
Dr. Faieza Abdul Aziz
Interpersonal
Figurehead Performs symbolic duties of
a legal or social nature
Leader builds relationships with
subordinates and communicates with,
motivates and coaches them
Liaison maintains outside contacts
Informational
Monitor seeks internal and external
information that can affect organisation
Disseminator transmits information
internally
Spokeperson transmits information
about organisation to outsiders
Decisional
Entrepreneur Acts as initiator, designer
and encourager of change and innovation
Disturbance handler takes corrective
action when organisation faces difficulty
Resource allocator distributes resources
of all types (funds, equipment, HR, time)
Negotiator Represents organisation in
major negotiations
EMM 3602 Industrial Management
Dr. Faieza Abdul Aziz
Components of MANAGEMENT:
Common components:
1. Objective goals, aims, expectation
2. Organization structure, set up, system
3. Resources man, machine, material,
money
4. Functions planning, organizing,
leading, controlling
EMM 3602 Industrial Management
Dr. Faieza Abdul Aziz
Industry/Industrial..
Industry? The large scale production of
goods or of substances (uncountable)
Businesses that produce a particular type
of thing or provide a particular service
car/textile/travel/leisure/catering
(countable)
Industrial? relating to industry or people
working in it
(Longman dictionary)
EMM 3602 Industrial Management
Dr. Faieza Abdul Aziz
Principles of Scientific
Management
Mental revolution for both workers and
management
Management should accept some special
responsibilities for planning, directing, and
organising work
Essential to separate planning of work
from its execution so that each person will
be able to work to his highest ability.
EMM 3602 Industrial Management
Dr. Faieza Abdul Aziz
Other gurus
Henri Fayols Principles of Management
(14 of them, such as division of work,
authority, discipline) (1841-1925)
Wrote a book General and Industrial
Management
Frank and Lillian Gilbreth improvement
in bricklaying, Motion study,
phsychological factors in management.
EMM 3602 Industrial Management
Dr. Faieza Abdul Aziz