Professional Documents
Culture Documents
Management
1st FEB 2010
Competent workforce
to achieve the goals of an organization
in an effective and efficient manner
Nature of HRM
1) Pervasive in Nature:
It is present in all enterprises
2) Action Oriented:
RM focuses attention on action, rather than on record
keeping , written procedures or rules.
3) Individually oriented:
HRM tries to help employees to develop their potential fully.
4)People oriented :
HRM is all about people at work , both as individuals and
groups
5) Future-Oriented:
Effective HRM helps an organization to meet its goals in
the future by providing for competent and well motivated
employees
6) Development Oriented:
HRM intends to develop the full potential of employees
7) Integrating mechanism:
HRM tries to build and maintain cordial relations between
people working at various levels in the organization.
8)Continuous function:
HRM is not one shot deal.
9) Comprehensive function:
HRM is concerned with any organizational decision which
has an impact on the workforce or potential workforce.
10) Inter-disciplinary function:
HRM is a multi-disciplinary activity , utilizing knowledge
and inputs drawn from psychology , sociology,
anthropology, economics etc..
11) Auxiliary service:
HR departments exist to assist and advise the line or
operating managers to do their personal work more
effectively.
SCOPE OF HRM
As per The Indian Institute of Personnel Management ,
1)Personnel aspect:
This is concerned with manpower planning, recruitment,
selection, promotion, T & D, remuneration, incentives,
productivity etc.
2) Welfare aspect
it deals with working conditions and amenities such as
canteens, housing, transport, medical assistance,
recreation facilities etc.
3) Industrial relations aspect
this covers union-management relations, joint
consultation, collective bargaining , settlement of
disputes, etc
OBJECTIVES
To help the organization reach its goals
To employ the skills and abilities of the workforce
efficiently
To provide the organization with well-trained and
well-motivated employees
To increase to the fullest the employees job
satisfaction and self-actualization
Importance of HRM
Good HR practices help:
Functions of HRM
workers
Growth in India
Early Phase:
Kautilya , in India (in his book Arthasastra) made
reference to various concepts like job analysis ,
selection procedures, executive development ,
incentive system and performance appraisal.
a)
Welfare Stage
(before 1947)
(1980s)
A Specialized Profession
In the 1980s management of human resources was
regarded as a specialized profession such as that of
medicine and law.
Three categories of activities.
a) line activities: he was responsible for the
management of a department.
b) technical activities: he was responsible for
industrial relations activities including contract
negotiations, grievance handling , preparation and
presentation of arbitration cases and research in
labour relations.
c) advisory role
a) Reactive roles
HR mangers tend to do what they are asked to do.
Proactive roles
at strategic level , they act as internal consultants
and provide guidance on issues relating to
upholding core values.
b) business partner roles
- they integrate their activities with top management
and identify business opportunities.
- they facilitate attainment of firms business
objectives
c) strategists roles
they deal with basic long-term issues relating to the
development of people and the employment
relationship.
d) interventionists role
the HR managers are expected to observe and analyze
the happenings in their organizations.
e) innovation roles
attempt may be made to introduce innovative
processes and procedures which can enhance
organizational performance.
Responsibilities:
ARMSTRONG classifies responsibilities (activities) of HR
managers in three general categories:
a)
Service Provision
providing services to internal customers (management , line
managers, team leaders and employees) in varied HR related
areas (HR planning, recruitment and selection, etc)
b) Advice
advice on varied issues such as job design , health and
safety requirements, etc.
perform the responsibilities of counselors and mentors as well
as problem solvers by providing advice to
individuals, team
leaders and managers.
Guidance:
The HR managers provide guidance to the management on HR
policies , procedures and the implication of labour legislation.
They make recommendations on HR strategies.
They may also provide guidance to ensure that consistent
decisions are made on varied issues such as pay increases,
performance apprasial , etc
Why
Human
Factor
is are
More
Important?
HR
is the
only resource
which
animate
Qualities of a HR manager
Today the industrial atmosphere is in a complex situation due to
many reasons, like,
Employee-employer relation
High Attrition
cross broader culture etc
A number of tasks (functions) are entrusted with him.
4.Personnel integrity:
He can be trusted by all in the organisation.
6. Inner Urge
he must have a faith in humanity and have a sense of
inner urge to solve the problems.
8. Communication skills
communicating to different levels of employees.
9) Consideration
several demands are unreasonable , he should hear it
patiently.
Fluency in speech
Facial expression (smile)
Courtesy
Personnel dignity
Foresightedness
Professional knowledge (administrative & technical)
Knowledge of labour and other terms
Future of HRM
1)
Size of workforce
have grown in size considerably
additional challenges b4 HR : Demand for better pay , benefits and working
conditions
2)
Composition of workforce
women and minorities in the work force
demand for equal pay for equal work
culturally diversified groups
3)
Employee expectation
financial and non financial demands
employee turnover ratios are rising
4)
Changes in technology
employees should update their knowledge and skills constantly
training
5)
Life-style changes
ready to change jobs, shift to new locations , take up jobs in start up
companies instead of manufacturing units and even experiment with
untested ideas
flexible working hours , attractive compensation packages, job content
and growth opportunities etc. may occupy the centre-stage in hr
strategies of Indian managers in the days ahead.
6)
Environmental challenges