Professional Documents
Culture Documents
Nursing
Amanda Krein
Azusa Pacific University
RNRS 272
Dr. Schroder RN, MSN, PHN,
EdD
Outline
Defining Lateral Violence
Identifying Lateral Violence
Effects on Professionals and
Relationships
Effects on Organizations
Success
Resolutions
Conclusion
References
Defining a Professional
Work Environment
Teamwork & Assisting
one another
Effective
Communication
Trusting Relationships
Taking Responsibility
Cooperation
Negative Work
Environment
A study concluded that
97% of nurses surveyed
reported that that they
have seen or
experienced lateral
violence (Rainford et al.
2015)
Identifying Lateral
Violence
Degrading Behavior
Isolated Employees
indirect,
nonverbal
reactions
Favoritism
Passive
personal reputations
Fear of reporting
Added pressure can cause mistakes
problems
Stress
Depression
Suicidal
HTN
behavior
(Blair 2013)
Effects on Organizations
Costs
$4 billion dollars
each year lost
because of time
training,
productivity, and
Increased sick
time
turnover
of trained
Increased employee turnover
staff
(Rainford et al.
healthcare professional
Tell supervisor
FIle an incident report
Witness Role:
Take action
Dont condone inappropriate
behavior
Respectful Work
Environment
Change mindset of staff
Communication Styles
Address issues immediately
Follow resource guidelines and
policies
Continue to educate
Conclusion
Identify and act on lateral
violence
Use respectful language
Constructive Criticism
Prevention avoids poor
patient outcomes
Facilities prosper
References
Blair, P. L. (2013, September). Lateral Violence in Nursing. Journal of
Emergency Nursing,
39(5), E75-E78.
January). Successful
References
Rainford, W. C., Wood, S., Mcmullen, P. C., & Philipsen, N. D. (2015,