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HSC HotSpot

Solution Presentation

Ticket based Internet billing solution for all application areas


like
hotels, apartments, cruisers, camping grounds, airports,
convention center,
Real-Plug&Play connection (no reconfiguration or software
installation of end devices necessary)
Always up-to-date with integrated Online Update, remote
control
and centralized management
Fully Integrated with HSC Entry & Connect
Interfaces to other PMS systems
(Micros Fidelio, Protel, ...) and other external datasources
(HiMed,Databases, LDAP, Radius)
Integrated HTTP content filter (porn, violence, ...)
Social Login support for Facebook, Google and Windows
Live
authentication

HSC HotSpot Overview

Do a hotels Internet access options


make a difference to guests?

57%
57% will
will not
not book
book a
a hotel
hotel
without
free
WiFi,
without free WiFi,
another
another 26%
26% will
will if
if they
they
can
can claim
claim it
it as
as business
business
expense
expense
HSC
Entry
>> allows HSC Entry (PMS) connectivity
from HSC HotSpot on Port 9099
>> allows https connectivity from
Office-LAN to administer the system
via web browser

Sample Implementation with HSC Entry

Advantages for Guests:


multilingual customer logon (21 languages)
permanent cost control
no software installation / configuration required
Inhouse Roaming (credit can be consumed e.g.
with wireless and wired connections without
additional costs)

Advantages for System Integrators:


Surf-LAN for guests can be structured in a number of ways
(e.g.: DSLAM, Wireless, Ethernet)
easy installation and implementation into existing or new
infrastructure
supports standard PC hardware, Appliance hardware and
virtualization
operating system and application in one

Advantages for Operators:


individual billing (time / traffic / free of charge,
bandwidth)
easy administration via web browser (4 languages)

Security:
Private VLAN Support for maximum security and different
accounting and bandwidth management per VLAN

numerous PMS interfaces


(e.g. HSC Entry&Connect / Micros Fidelio / Opera,
Protel)

bandwidth management per user

detailed revenue statistics incl. CSV export

Port forwarding (DNAT) to access end-devices within Surf


LAN (e.g. management of Access Points)

provide free available links and services (e.g. own


website, car rental)

support of all common VPN connections (e.g. IPSec, SSL)


automatically or manual backup

integrated stateful firewall

free customizable login page

HSC HotSpot Key Features

Purchase

Logon

Surfing

Logging

Ticket creation using web browser (e.g. Internet Explorer,


Firefox,Opera, Netscape, Safari, Konqueror )
Additional ticket creation options using PMS interface
(e.g. HSC / Micros Fidelio / Opera, ), credit card, ticket
printer, External Authentication (Databases, LDAP, Radius),
Guest self-registration by Email, SMS and Social Login
(Facebook, Google, Windows Live)
Multilingual web interface (currently 21 languages) for
configuration and portal page including multilingual ticket
printout
(English, German, Italian, Dutch, French, Spanish, ...)
fig. HSC HotSpot Workflow | Purchase

Personalised tickets using free definable description fields


(e.g. passport number, name) or room number when using
PMS interface

Workflow Purchase Ticket

Purchase

Logon

Surfing

Logging
Customer logon via ticket information
(voucher) or real-time authentication using
PMS (HSC Entry) interface or credit card
Logging of all relevant actions (logon
and
logoff, ...)
Automatic disconnection after a
defined
period of inactivity (e.g. 20 min)
after successful login, amount will be
booked on room bill (when using PMS
interface)
optimized login page for mobile devices
(e.g. iPhone, Android)

Workflow - Logon

Purchase

Logon

Surfing

Logging

after successful logon user has unrestricted Internet


access
(HTTP, SMTP, POP3, VPN, )
Ticket status can be displayed at any time (used time,
consumed volume, ...)
Guest can logoff at any time
Automatic disconnection when guest reaches ticket limit
(e.g. 500 MB) or ticket lifetime (e.g. 2 days)
Logon of multiple devices with one single ticket possible
(e.g. Notebook and Smartphone)
fig. HSC HotSpot Workflow | Surfing

Workflow - Surfing

!! BE PREPARED
HSC HotSpot !!

using the integrated Remote Backup your can


easily
backup and restore your systems on a remote
server
The integrated unattended setup allows you to
prepare the install media (e.g. USB flash drive) for
unattended installation and mass deployment

HSC HotSpot Backup and Deployment

Application Control (block protocols like Skype, P2P or

External authentication using databases (MySQL,

IM)
Guaranteed Bandwidth for tickets
HTTP Content Filter configurable per VLAN and / or
Ticket Template
Monitoring of devices within Surf-LAN incl.
notifications
(e.g.: Access Points)

MSSQL, PostgreSQL), LDAP incl. Active Directory,


Radius and iPass
Mobile Device Support (iPhone, Android, etc.)
IP Connection Tracking (detailed logging of IP
connections)
Separate Management Interface (optional)

Surf-LAN Routing Support


SNMP Integration
Social Login and Messaging Interface allows users to
login
with their existing Facebook, Google and Windows Live
accounts, or register for internet access online by providing
either their mobile number or email address

HSC HotSpot New Features

ADMINISTRATION

CREATING SURF-TICKETS

SECURITY

Easy administration via web browser

Office Printer (DIN A5)

Private VLAN support (room / port isolation)

Created 'surf tickets' are manageable

Bulk Tickets (CSV file)

Integrated Stateful-Firewall

Auto-Logon: defined devices for free access


to the web

Thermal Ticket Printer

Automated remote backup incl. generations

PMS Interface

Enhanced logging of all relevant actions

Credit Card

Port / MAC filter

Free to Use Links: visit websites free of charge


Detailed revenue statistics

real-PLUG&PLAY CONNECTION

HSC HotSpot IS INDIVIDUAL

No configuration required

Hardware preferences

No software installation required

Virtualization support (VMware)

HSC HotSpot real Plug&Play service

Custom License (based on concurrent users)


License Upgrade is possible

INCLUDED MODULES
Intelligent bandwidth restriction per guest
Automatic Online Update
Advanced Web Content Filter
SMTP Proxy (Relayhost / Authentication)
Free of charge websites

ADD-ON MODULES
SMS and Email Registration
PMS-Interface (e.g. Micros, Protel)
External Authentification (Databases,
LDAP, Radius)

HSC HotSpot Feature Overview

Configure HSC Interface


Configure HSC HotSpot port and
ticket types in HSC

Configure Interface
Protocol type = PSE HSC
Character set = UTF8
IP address = HSC server IP address

Configure Tickets

Port = use same port as in HSC configuration

Make sure you have created at least one


ticket type with PMS option enabled

Connectivity with HSC Entry & Connect

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