Introduction to Human Resource

Management

Topic - 1
Human Resource Management at Work

What Is Human Resource Management (HRM)?

The process of acquiring, training, appraising, and compensating
employees, and of attending to their labor relations, health and
safety, and fairness concerns.
Organization
People with formally assigned roles who work together to achieve
the organizations goals.
Manager
The person responsible for accomplishing the organizations goals,
and who does so by managing the efforts of the organizations
people.

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 r of it
&P
t iv ity
d uc
Pr o
Pe o p le
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HRM Induces Success

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HRM Generates Profit

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HRM Brings Growth

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 The Management Process

Planning

Controlling Organizing

Leading Staffing

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 Human Resource Management Process

Acquisition

Fairness Training

Human Resource
Management
Health and (HRM)
Appraisal
Safety

Labor Relations Compensation

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Personnel Aspects of a Managers Job

Conducting job analysis (determining the nature of each employees

job)
Planning labor needs and recruiting job candidates
Selecting job candidates
Orienting and training new employees
Managing wages and salaries (compensating employees)
Providing incentives and benefits
Appraising performance
Communicating (interviewing, counseling, disciplining)
Training and developing managers
Building employee commitment
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Personnel Mistakes
Hire the wrong person for the job
Experience high turnover
Have people not doing their best
Waste time with useless interviews
Have your firm in court because of discriminatory actions
Have your firm cited by occupational safety laws for unsafe practices
and accidents
Have some employees think their salaries are unfair relative to others
in the organization
Allow a lack of training to undermine the departments effectiveness
Commit any unfair labor practices

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HRM Ensures Happiness

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Basic HR Concepts
The bottom line of managing:
Getting results
HR creates value by engaging in
activities that produce the employee
behaviors that the organization needs
to achieve its strategic goals.

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HRM Approaches
Some people are not used
to an environment where
excellence is expected !

Steve Jobs
CEO Apple

Hard
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ach
HRM Approaches
Recently, I was asked if I w as
going to fire an employee who made a
mistake that cost the company $600,000.

No! I replied. I just spent $600,000

training him. Why would I want
somebody to hire his experience?

Thomas J Watson

CEO IBM

Soft
App 14
roac
 Line and Staff Aspects of HRM
Line Manager
Is authorized (has line authority) to direct the work of
subordinates and is responsible for accomplishing the
organizations tasks.
Staff Manager
Assists and advises line managers.
Has functional authority to coordinate personnel activities and
enforce organization policies.

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Line & Staff
A line function is one that
directly advances an
organization in its core
work. E.g. production, sales,
marketing.

Line Managers direct the

work of subordinates in
accomplishing the
organization's goals.

A staff function supports the organization with

specialized advisory and support functions. E.g.
human resources, nance, public relations.
Staff Managers assist and advice16line managers in
accomplishing the organization's goal.
Line Managers HRM Responsibilities
1. Placing the right person on the right job
2. Starting new employees in the organization (orientation)
3. Training employees for jobs that are new to them
4. Improving the job performance of each person
5. Gaining creative cooperation and developing smooth working
relationships
6. Interpreting the firms policies and procedures
7. Controlling labor costs
8. Developing the abilities of each person
9. Creating and maintaining department morale
10. Protecting employees health and physical condition

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 Human Resource Managers Duties

Functions of
HR
Managers

Coordinative
Line Function Staff Functions
Line Authority
Function Staff Authority
Functional
Authority

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 Human Resource Specialties
Recruiter

Equal
Labor relations
Employment
specialist
Opportunity
Human Resource (EEO)
Specialties coordinator
Training
Job analyst
specialist

Compensation
manager

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 New Approaches to Organizing HR

New HR Services Groups

Transactional Corporate Embedded Centers of

HR group HR group HR unit Expertise

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Definitions

Globalization
The tendency of firms to extend their sales, ownership, and/or
manufacturing to new markets abroad.
Human capital
The knowledge, education, training, skills, and expertise of a
firms workers.

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 Important Trends in HRM

The New HR
Managers

Strategic High-
HRM Performance
Human Work Systems
Resource
Management
Evidence-Based Trends Managing
HRM Ethics

HR
Certification

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Meeting Todays HRM Challenges

The New Human

Resource Managers

Focus more Find new

on big ways to Acquire new
picture provide HRM
(strategic) transactional proficiencies
issues services

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High-Performance Work Systems

High-Performance Work Systems (HPWS)

A set of HRM policies and practices that together produce superior
employee performance.
Increase productivity and performance by:
Recruiting, screening and hiring more effectively
Providing more and better training
Paying higher wages
Providing a safer work environment
Linking pay to performance

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 Evidence-Based HRM

Providing Evidence
for HRM Decision
Making

Actual Existing Research

measurements data studies

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Managing Ethics

Ethics
Standards that someone uses to decide
what his or her conduct should be
HRM-related Ethical Issues
Workplace safety
Security of employee records
Employee theft
Affirmative action
Comparable work
Employee privacy rights

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 HR Certification
HR is becoming more professionalized.
Society for Human Resource Management (SHRM)
SHRMs Human Resource Certification Institute (HRCI)
SPHR (Senior Professional in HR) certificate
GPHR (Global Professional in HR) certificate
PHR (Professional in HR) certificate

Chartered Institute of Human Resource

Development Bangladesh (CIHRD,B) offers,
- Chartered Human Resource Manager (CHRM), a US based
professional qualification on HRM
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Basic Themes

HRM is the responsibility of every manager.

The workforce is becoming increasingly diverse.
Current economic challenges require that HR managers
develop new and better skills to effectively and efficiently
deliver and manage HR services.
The intensely competitive nature of business today means
human resource managers must defend their plans and
contributions in measurable terms.

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