Professional Documents
Culture Documents
Claiming for a Road Accident will not cost our clients a penny. However, there are
some points whereby if not met, our solicitor may be entitled to charge our clients.
What if I do not have Third Party Details with me or cannot remember them?
That is not a problem; no one is expected to treasure this information, however, as long
as your claim was reported to your insurer at the time of the accident, you simply have
to call them and they will provide you the information in order to pursue a personal
injury claim.
This is a question that cannot be answered by _____ or the Solicitor at the moment.
However, once your Solicitor has arranged a medical examination for you; the
examiner will provide you and your Solicitor a report of the prognosis time of how
long you will suffer your injuries for.
This report will then be put onto a chart to assess how much your claim is worth by
your
Solicitor and then will be put forward to the insurer (who insures the fault driver) to
accept the offer. If the insurer disagrees but your Solicitor feels that it is a reasonable
report, then your Solicitor will issue proceedings to court against the fault drivers
insurer to a Judge for a final decision.
Will I have to attend court at any time for my claim?
In most case scenarios, clients are not asked to attend court as cases dont really reach
into court. In some vital or alleged fraudulent cases, then you may be asked to attend
court to give your version of events to prove your innocence if the fault driver is trying
to prove a point of you being wrong or providing dishonest information.
What if I have signed paperwork with a Solicitor but dont want to
stay with them, can
I still claim?
You have a 14-day cooling off period from the date you signed your paperwork, as long
as you call, write or email them to confirm you do not want to instruct them any longer
for whatever reason as you are still in your cooling off period.
If you are over your 14-day cooling off period, then you may want to talk to your
Solicitor and see if they will be happy to cancel your claim without any charges, ask
them to confirm it in writing and closure of your claim and then you are free to claim
with any Solicitor of your desire.
Do I need to have independent witnesses to make a claim for my
Road Accident?
Independent witnesses are very important as it is always good to have an independent
witness who was not part of the accident to get a story as to what they saw. However, it
is neither vital nor required by law to have one. Your claim still is processed without
independent witnesses.
I did not seek medical attention; can I still claim?
It is important to seek medical attention after any accident to ensure your injuries are looked at by a
professional and provided the correct medication to ensure the best of your health.
However, majority of our Solicitors expect all clients to have sought medical attention by at least 4 weeks of
the accident date. With Road Accidents that are not vital, majority clients show the symptoms of Whiplash,
some of our Solicitors will look at your claim and agree to process the claim only if you do not have any pre-
existing conditions.
I am not sure if my accident was logged in the accident book, what do I do about this?
It is your Managers or First Aiders responsibility to ensure that the accident was logged in the
accident book, sometimes they may not want you to sign it but in most cases you will be asked to
sign it, as long as they are aware of your accident and injury sustained it is their responsibility to
log this information down to avoid any comebacks.
What is a Public Liability claim?
Slips Trips and Falls are very common in the wider world, but results can be devastating. If
youve been injured as a result of a public claim and have suffered physically or mentally, you
could well be entitled to compensation. This is all due to the fault of the local authorities not
ensuring to maintain a safe environment for the residents/public. A fall can be due to a defected
pavement, as long as the defect is over 1 inch on a pavement dipped or raised, there is a valid
liability there. If you have fallen on a road whereby you were crossing and there was a pot hole
or a dip in the road, as long as the defect was raised or dipped by 2 inches, you may have a valid
claim.
What if I do not have pictures of the defect, can I still claim?
It is very important if you know the location of the accident to help identify where your accident
took place, if you are not sure if the defect has been repaired, Direct Marketing would always
advise going to get a few pictures of the defect and even better with measurements.
This will help identify the liability of the correct local authority.
If you do not have pictures, are not sure if the defect is still there, or even if it is not near where
you reside, then we would require independent witnesses to come forward to be your support in
the claim.
Do I have to report the accident to anyone before making a claim?
You need to ensure that your claim is solid enough for a Solicitor to have full faith in winning
your claim; it is in every Solicitors interest when taking a claim on to win your case. We would
advise after any accident, to report the fault to whoever is to blame, in this case it will be the
local authority. This is not just to let them know that they are at fault and that you are going to be
putting forward a claim, but to avoid an accident occurring again by anyone else. _______ will
always assist and guide you in how to do this to ensure it is done correctly to avoid any hick ups
in the life of your claim.
Occupiers Liability
Occupiers liability is whereby an accident has occurred or an injury sustained due to the fault of
the occupier who is the person or business in control of the land, building, premises, shop,
warehouse, car park etc.; the occupier can even be the local authority.
Do I have to have reported the accident to any one?
Yes, it is very important that you report any faults as soon as they arise, in order to make a claim,
you need to have reported the fault to the occupier before the accident to make them aware in
order to take action. If you have had the accident once you have already reported it then the
occupier is fully aware of the problem before the accident and now aware of your accident after
reporting the accident, therefore you may be eligible to claim.
Do I need to have any pictures of the defect or of where I had my accident?
As always, to back up a case, pictures, witnesses are always very important, this will help back
up your claim and ensure that the case gets stronger with the evidence put forward against the
occupier.
I did not seek medical attention; can I still claim?
It is important to seek medical attention after any accident to ensure your injuries are looked at
by a professional and provided the correct medication to ensure the best of your health.
However, majority of our Solicitors expect all clients to have sought medical attention by at least
4 weeks of the accident date. Some of our Solicitors will look at your claim and agree to process
the claim only if you do not have any pre-existing conditions.
I only suffered my injury for a couple of weeks, can I still claim?
Normally shock can hit you between 24-48hours after the accident that is when you will start to
feel pain that you have suffered from the accident, this can affect you long term like: shopping,
lifting, working, sitting in different angles, not able to do activities, socialize, headaches and
many more.
Product Liability
We all expect the things we buy to be safe to use. Occasionally injuries occur due to unsafe or
defective products. Thousands are injured every year as a result of defective or faulty products.
In these situations, a claim for compensation may be possible. Specialist legal advice should be
taken as soon as possible and Exclusive Group are here to help and guide you the right way.
When can I claim?
To succeed with a claim, it has to be proven that your injury was caused by the fault of another.
This would usually be the manufacturer or in certain circumstances the retailer.
The law gives rights to injured individuals against manufacturers and retailers of products.
Accidents can occur as a result of faulty or dangerous cosmetics, faulty electrical products or
faulty or dangerous childrens toys. You should ensure that the fault is reported to the retailer or
manufacturer as soon as possible. You should keep all relevant paperwork such as purchase
receipts and where possible take and retain photographs of the faulty product itself.
How much compensation will I receive?
______ will always put you through to a Solicitor who will aim to maximize the amount of
compensation you will receive. A number of factors will be taken into account including the pain
and suffering caused by the injury, financial losses (such as loss of earnings and expenses) and
costs of care and assistance. The aim is to put you back in the position you would have been had
you not suffered the injury in the first place. Nobody wants to suffer the pain caused by injury.
The law seeks to remedy this with financial compensation.
When must I claim?
Personal injury claims are subject to strict time limits. By law, you must normally submit your
claim to the Court within 3 years of your injury. Any delay may mean that you lose your right to
make a claim.
Medical Negligence
Everyone puts their lives and trust in medical professionals, but when things go wrong, Accident
Advice Bureau will be able to provide sensitive, practical and expert advice and find you the
suitable Solicitor to act on behalf of the clients claim. While any personal injury can be
distressing, medical treatment problems in particular can be life-altering to the victim and their
family.
How long does a client have to make a Medical Negligence claim?
In most cases any one is allowed three years from the date of treatment the client is concerned
about to make a claim for negligence. In some circumstances, from the date at which the client
knew or suspected an injury from the treatment received, there are different rules for children
under 18 and those who cannot bring a claim for themselves.
What types of medical professionals can I make a claim for negligence against?
It isnt only Doctors who clients can make a claim against. Claims for medical negligence or
negligent treatment of any kind can be made against dentists, opticians, physiotherapists,
cosmetic surgeons, beauty therapists, pharmacists and nursing homes- more or less any medical
professions.
Should I make a complaint about the treatment before starting legal proceedings?
If you clients unhappy with any kind of treatment they have received from an NHS hospital or
GP, then they are able to make a complaint to them and they will receive a reply. The guidelines
ask clients to do this within six months.
If a clients treatment was by a private practitioner, the client needs to ask them for their
complaints procedure. As soon as a client has any concerns about the treatment they have
received they are advised to contact ______ for initial advice about the potential of their claim.
Can I obtain Legal Aid for medical negligence cases?
In some circumstances and according to a clients means, yes Legal Aid may be available.
Many solicitors also offer a no win, no fee arrangement or can advise on how to bring a claim
through some household or car insurance policies.