LEADERSHIP THAT GETS RESULTS

By. Daniel Goelman

Presented by:
Arcchaporn Choukuljaratsiri M10421814
Martin Octavianus Astardi M10501802
 THE OUTLINE
OF PRESENTATION

Introduction

Coercive

Authoritative

Affiliative The Styles in

Detail
Democratic

Pacesetting

Coaching Conclusion

Daniel Goelman

Introduction | The styles in detail | Conclusion

INTRODUCTION

Is it enough???

Leader
What do effective leaders do? Leader set strategy; they motivate, they
create a mission; they build a culture
What should leaders do? To get results

But how? Creating people who can turn bold objectives into reality

How different leadership styles affect performance and results.

Offers clear guidance on when a manager should switch between them

Introduction | The styles in detail | Conclusion

Coercive

Leader Style Demands immediate compliance

Phase Do what I tell you

Emotional intelligence Drive to achieve, initiative, self-control

Best When Crisis, Kick start a turnaround,

With problem employees
Employee Motivation Only by money
Overall Impact Negative

Introduction | The styles in detail | Conclusion

Coercive

- Qin Shi Huang

Founding emperor of the Qin Dynasty

Achievement
- Unification of China states
- A massive national road system
- The city-sized grave guarded by the life-
sized Terracotta Army

However
Qin dynasty lasted less than 20 years

Introduction | The styles in detail | Conclusion

Authoritative

Leader Style Mobilizes people toward a vision

Phrase Come with me
Emotional Intelligence Self-confidence, empathy, change catalyst

Best when Changes require a new vision,

A clear direction is needed
Decision making Top down , Bottom up
Employee Motivation See how work fits into vision
Overall Impact Most strongly positive

Introduction | The styles in detail | Conclusion

Authoritative

Donald Trump
Powerful Politician, Business man, TV

Achievement
- 45th President-elected of USA (without
popular Vote)

Campaign Slogan
- Make America Great Again!
- Change

Introduction | The styles in detail | Conclusion

 Affiliative

Leader Style Creates harmony & builds emotional bonds

Phrase People come first

Emotional Intelligence Emphaty, Relationships, Communication

Best When Heal rifts in a team,

Motivate people during stress
Decision making Bottom up
Motivation Freedom, Flexibility
Overall Impact Positive

Introduction | The styles in detail | Conclusion

Affiliative

14th Dalai Lama

Tibetan Buddhist monk who lead exiled Tibetan
group

Fact
- Joint most popular world leader by 2013 (Harris
Poll)
- Previous goal: Tibets full independence from
China
- Current: Tibet High-level Autonomy (after 1980)

Quote
Our prime purpose in this life is to help others.
And if you can't help them, at least don't hurt them."

Introduction | The styles in detail | Conclusion

Democratic Listening

Leader Style Consensus through participation

Phrase What do you think?
Emotional Intelligence Team leadership, Communication

Best When Leader need idea, guidance from

valuable employees
Worst When Incompetent employee,
Little information
Overall impact on climate Positive
Drawback Endless meeting

Introduction | The styles in detail | Conclusion

Democratic

Angela Merkel
Current Chancellor of Germany - (Iron Lady)

Fact
- President of the European Council and chaired the G8,
(2007)
- Keep German Economy well among Europe Crisis
- Seeks consensus for an EU without Britain

Idea
- National leaders needed to listen carefully to each other
- There was no point in acting for the sake of acting.

Introduction | The styles in detail | Conclusion

 Pacesetting

Observing

Leader Style Set high standard, quickly pinpoint poor performance

Phrase Do as I do, now , If I have to tell you, you are the
wrong person for the job
Emotional Intelligence Conscientiousness, Drive employee to achieve

Best When Get quick result from competent team

Overall Impact Negative

Introduction | The styles in detail | Conclusion

Pacesetting

Jack Welch
8th CEO of General Electric (1981)

Fact
- Informal interact with employees at all levels
- A persistent & demanding executive.
- Cut 25% of the jobs from the payroll at GE (1981 -
1985)
- During his tenure, GE value rose 4,000%.

Idea
- Avoid micro-managing, spend time inspiring others
- 4 E's of leadership: energy, energize, edge, and
execution.

Introduction | The styles in detail | Conclusion

 Coaching

Leader Style Develop people for the future

Phrase Try this

Emotional Intelligence Developing others, empathy, self awareness

Best When Develop long-term strengths,

Help employee Improve themselves
Worse When Employees resist to learn or change
Overall Impact Positive Listening

Introduction | The styles in detail | Conclusion

 Coaching

Toyota Mentor System

Junior Leaders are coached on the job entire career
by experienced mentors

Honorary Chairman of Toyota Motor Corporation
(2006-2013)
Concept
- Improve processes and people at the same time.
- Not force people to implement a solution, but
encourages and challenges them.
- Improve their work, problem-solving and
leadership skills

Achievement
- World's Largest Automakers (2016)

Introduction | The styles in detail | Conclusion

 CONCLUSION

The more styles leader have, the better climate and performance
Authoritative, Democratic, Affiliative, Coaching

Effective leader : Switch among each style as needed

Sensitive to impact they have on other

Can read in the 1st minutes of conversation with employee

Underperformed by an unsympathetic manager
Reenergize by asking about her dreams
Signal that employee need an ultimatum: improve or leave

Introduction | The styles in detail | Conclusion

 REFERENCE

Goleman, Daniel. 2000. Leadership That Gets Results. USA: Harvard Business Review.
Wickens, Christoper D. et al. 2013. Engineering Psychology and Human Performance Fourth Edition. New Jearsey:
Pearson Education.
- Wikipedia, Qin Shi Huang, https://en.wikipedia.org/wiki/Qin_Shi_Huang
-Wikipedia, Donald Trump, https://en.wikipedia.org/wiki/Donald_Trump
-Wikipedia, Angela Merkel, https://en.wikipedia.org/wiki/Angela_Merkel
-Financial Times, Merkel seeks consensus for an EU without Britain,
https://www.ft.com/content/b1d4edfc-6b7c-11e6-ae5b-a7cc5dd5a28c
-Wikipedia, Jack Welch, https://en.wikipedia.org/wiki/Jack_Welch
-Forbes, Bertel Schmitt, World's Largest Automakers 2016: Toyota Pulls Ahead Of Volkswagen - By A Hair,
http://www.forbes.com/sites/bertelschmitt/2016/09/28/worlds-largest-automakers-2016-toyota-pulls-ahead-of-volkswagen-by-
a-hair/#65d00b80d404

-Dr Jaap van Ede, Getting and Staying Lean by continuously developing Lean leaders,
http://www.business-improvement.eu/lead_change/The_Toyota_Way_to_Lean_Leadership.php
-Toyota Australia, Using mentoring to manage major internal change, http://artofmentoring.net/case-study-toyota-australia/
-Leadership's Standard work : 'Go - See, Ask Why & Show Respect,
https://www.linkedin.com/pulse/daily-lean-habit-leadership-zeeshan-syed-%D8%B0%DB%8C%D8%B4%D8%A7%D9%
86-%D8%B3%DB%8C%D8%AF-