OPERATION:

NOSTALGIA
GENERAL
INPUT-PROCESS-OUTPUT FLOW
OUTPUT
INPUT PROCESS PRODUCT
Capital
BLEND
Getting
Necessary Supplies
Materials/Assets RAW MATERIAL FILL
Labor & FORM
Knowledge
STORAGE
QUALITY PACKING
CHECK & FREEZING

ANALYSIS TO TAP INTO CUSTOMERS E

MOTIONS THROUGH PRODUCTS
EMOTIONAL
KNOWLEDGE
STIMULATION
OF CUSTOMERS DESIRE
+ NOSTALGIA

MATERIALIZATION OF
EMOTIONAL STIMULI
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
1. Vanilla Extract Love2Bake Green Leaves Concentr Bakers list baking suppli
Php 65.00/ 1 litter ated Vanilla Flavor Esse es and general mercha
nce ndise
Php 810.00/1 litter
Php 252.00/500 ml
2. Haw haw Unitop wholesale Clai's Preciousgifts Bigbagfresh
Php 22.75/40 pcs Php30.00/40pcs Php32.00/40 pcs
3.Mikmik powder Clai's Preciousgifts Llanas Grocerry Candyland Philippines
and Choco Powder Php17.00/24pcs Php 11.75/12 pcs Php 19.00/24pcs

4.Monami Candy Unitop Whole Sale SM Supermarket Robinsons Supermarket

Php 27.00/55 pcs Php 27.00/55 pcs Php 27.00/55 pcs

5.Nips Sweet Sensations Clai's Preciousgifts Candyland Philippines

Php 300.00/1kg Php320.00/1kg Php370.00/1 kg

6. Stick-O small Clais Preciousgifts Robinsons Unimart Wholesale

/substitute (Stick-O) Supermarket (Champola)
Php150.00/370grams (Champola) Php 16.00/60g
Php 18.00/60 g
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
7.Choco kisses Chocolate Lovers Clais Preciousgifts Love2Bake
Php153.00/ 1 kilo Php170.00/1/2 kg Php175.00/1kilo

8. Mallows Love2Bake Clais Preciousgifts Sweet Sensations

Php120.00/680g Php 165.00/900 g Php180.00/750 g

9.Chocolate wafer Sweet Sensations Clais Preciousgifts Unimart

stick Php100.00/500 g Php 155.00/500 g Php 9.20/30 g

10. Chocnut/ Unitop Wholsale price Unitop Wholsale price Llnas

Alternative (Hanny) (Chocnut) (Chocostar)
Php 34.50/260 g Php 37.50/250 g Php 31.50/240 g

11.Pintoora Unitop Wholesale Llnnas Grocery SM Supermarket

Php 22.85/28 pcs Php 23.35 Php 23.35
12.Whip Cream Love2Bake La Crema whipping cre Magic whizk instant whi
Php 185.00/907g am by pping cream by
MEGANs Baking And Co MEGANs Baking And Co
nfectionery nfectionery Supplies
Supplies Php245.00/1kg
Php 430.00/ 1.8kg
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
13.Ice Cream Love2 Bake Super sale Clais Precious Gifts
(TIN CAN) (PLASTIC) (TIN CAN)
Container Php 620.00/20 pcs 43.50/pc Php 420/12 pcs
(Supplies of ice cre X 20pcs
am: 1 gallon) =Php870.00
14. Ice Cream cups Clais Preciousgifts Super Sale Llnas
(paper cups) Plastic cups Php 88.50/50 pcs
700php/1000pcs 4.5oz 8.50/PC 5 oz
2,000 pcs/box3.5 oz
Php8,500.00/2,000 pcs
15.Salt Unitop Wholesale Jalthea Herbs Love2Bake
Php 19.20/1 kilo Php 130.00/907 grams Salt
Php32.00/425g

16.Condensed Milk Love2 Bake Unitop Llnas

Php 30.00/390ml Php 26.20/300ml Php 37.50/390g

17.Spoon Clais Preciousgifts Llnas Love2Bake

Php 150.00/1,000pcs Php 19.50/50pcs Php88.00/55 pcs

18.Oreo YangYang Samson Love 2 Bake Baking Solutions PH

PHP 720.00/box Crushed Oreo CrushedOreo
24 packs with 36 cookies e Php 145.00/454 g Php 150.00/454 g
ach =864 cookies

19. Food Coloring Lazada Baking Solutions PH Llnas

Php 750.00/1 gallon Php 35.00/30 ml Php28.00/20ml
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
1. Vanilla Extract Love2Bake Green Leaves Concentr Bakers list baking suppli
Php 65.00/ 1 litter ated Vanilla Flavor Esse es and general mercha
nce ndise
Php 810.00/1 litter
Php 252.00/500 ml
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
2. Haw haw Unitop wholesale Clai's Preciousgifts Bigbagfresh
Php 22.75/40 pcs Php30.00/40pcs Php32.00/40 pcs
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
3.Mikmik powder Clai's Preciousgifts Llanas Grocerry Candyland Philippines
and Choco Powder Php17.00/24pcs Php 11.75/12 pcs Php 19.00/24pcs
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
4.Monami Candy Unitop Whole Sale Waltermart Robinsons Supermarket
Php 27.00/55 pcs Php 27.00/55 pcs Php 27.00/55 pcs
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
5.Nips Sweet Sensations Clai's Preciousgifts Candyland Philippines
Php 300.00/1kg Php320.00/1kg Php370.00/1 kg
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
6. Stick-O small Clais Preciousgifts Robinsons Unimart Wholesale
/substitute (Stick-O) Supermarket (Champola)
Php150.00/370grams (Champola) Php 16.00/60g
Php 18.00/60 g
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
7.Choco kisses Chocolate Lovers Clais Preciousgifts Love2Bake
Php153.00/ 1 kilo Php170.00/1/2 kg Php175.00/1kilo
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
8. Mallows Love2Bake Clais Preciousgifts Sweet Sensations
Php120.00/680g Php 165.00/900 g Php180.00/750 g
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
9.Chocolate wafer Sweet Sensations Clais Preciousgifts Uniitop
stick Php100.00/500 g Php 155.00/500 g Php 9.20/30 g
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
10. Chocnut/ Unitop Wholsale price Unitop Wholsale price Llnas
Alternative (Hanny) (Chocnut) (Chocostar)
Php 34.50/260 g Php 37.50/250 g Php 31.50/240 g
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
11.Pintoora Unitop Wholesale Llnnas Grocery Waltermart
Php 22.85/28 pcs Php 23.35 Php 23.35
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
12.Whip Cream Love2Bake Robinsons Supermarket Magic whizk instant whi
Php 185.00/907g Php316.00/900g pping cream by
MEGANs Baking And Co
nfectionery Supplies
Php245.00/1kg
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
13.Ice Cream Love2 Bake Super sale Clais Precious Gifts
(TIN CAN) (PLASTIC) (TIN CAN)
Container Php 620.00/20 pcs 43.50/pc Php 420/12 pcs
(Supplies of ice cre X 20pcs
am: 1 gallon) =Php870.00
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
14. Ice Cream cups Clais Preciousgifts Super Sale Llnas
(paper cups) Hard papercups Php 88.50/50 pcs
700php/1000pcs 4.5oz 8.50/PC 5 oz
2,000 pcs/box3.5 oz
Php8,500.00/2,000 pcs
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
15.Salt Unitop Wholesale Iodized Salt Waltermat Love2Bake
Php 19.20/1 kilo PHP 14.25/500g Salt
Php32.00/425g
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
16.Condensed Milk Love2 Bake Unitop Llnas
Php 30.00/390ml Php 26.20/300ml Php 37.50/390g

\
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
17.Spoon Clais Preciousgifts Llnas Love2Bake
Php 150.00/1,000pcs Php 19.50/50pcs Php88.00/55 pcs
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
18.Oreo YangYang Samson Love 2 Bake Baking Solutions PH
PHP 720.00/box Crushed Oreo CrushedOreo
24 packs with 36 cookies Php 145.00/454 g Php 150.00/454 g
each =864 cookies
SUPPLIERS TABLE
ITEMS SUPPLIERS AND THEIR PRICES
SUPPLIER A SUPPLIER B SUPPLIER C
19. Food Coloring Lazada Baking Solutions PH Llnas
Php 750.00/1 gallon Php 35.00/30 ml Php28.00/20ml
COST PER UNIT FOR EVERY GALLON OF ICE CREAM THERE WILL BE:
2 Cans of Condensed Milk PHP 60.00

6 cups of heavy whipping cr PHP 370.00

eam
= 1,452 grams
907 grams in each purchase
of whipping cream
Php 185.00
10 mikmik Php 7.08

25 pcs Monami Php 12.27

30 pcs Hawhaw Php17.06
Spoon Php 0.15

20 pcsOreo Php 16.67

Ice Cream Container Php 3.10
Paper Cup Php 0.85
Vanilla extract Php 12.485
Toppings Php 6- Php 12.00
(20 grams)
14 pcsPintoora Php 11.43

Food Coloring = Php 0.40

2 ml
 BUBBLE GUM MIKMIK
(CHOCOLATE)
Milk Php 60.00
Milk Php 60.00

Whipping Php 370.00

Whipping Php 370.00
Cream
Cream
Pintoora Php 11.43
Mikmik Php 7.08
Toppings Php 12.00
Toppings Php 12.00
Food Php 0.40
Vanilla Php 12.485
coloring
Extract
Vanilla Php 12.485
Container Php 3.10
Extract
Container Php 3.10
Food Php 0.40
coloring
Paper cup Php 0.85
Paper cup Php 0.85
Spoon Php 0.15
Spoon Php 0.15

TOTAL: Php 470.42/

TOTAL: Php 466.07/
32 scoops
32 scoops
=Php 14.70 =Php 14.56
 HAWHAW OREO MONAMI

Milk Php 60.00 Milk Php 60.00

Milk Php 60.00

Whipping Php 370.00

Whipping Php 370.00 Whipping Php 370.00
Cream
Cream Cream
Monami Php 12.27
Haw-haw Php 17.06 Oreo Php 16.67
Toppings Php 12.00
Toppings Php 12.00 Toppings Php 12.00
Food Php 0.40
Vanilla Php 12.485 Vanilla Php 12.485 coloring
Extract Extract Vanilla Php 12.485
Container Php 3.10 Extract
Container Php 3.10
Container Php 3.10
Paper cup Php 0.85 Paper cup Php 0.85
Paper cup Php 0.85
Spoon Php 0.15 Spoon Php 0.15
Spoon Php 0.15
TOTAL: Php 475.256/
32 scoops
TOTAL: Php 475.65/
=Php 14.85 TOTAL: Php 471.26/
32 scoops
32 scoops
=Php 14.86
=Php 14.73
ASSETS REQUIRED ASSET Prices Supplier 1 Price Supplier 2
REQUIRED

CHEST PHP 23,250.00 PHP 27,850/--

FREEZER
Food Bowl ALREADY AVAILABLE Baking Solutions PH
Php 158.00

Electric Mixer ALREADY AVAILABLE ABENSON

PHP 2,890.00
Measuring cups and s ALREADY BAKING
poons AVAILABLE SOLUTIONS PH
PHP 75.00

Ice cream scooper ALREADY LOVE2BAKE

AVAILABLE PHP 420.00-PHP4
60.00
Trailer needed Php 35,000.00
Spiral Bars with R
oller Coaster
Php 14,800
Tray

Containers for fo Candy Jars Candy Jars

od storage Php 250.00 x 3 = Php 285.00

PHP 73,800.00
Total Expenses
for Asset
WHY CARNIVAL FOOD PARK?

Direcly fits ongoing theme of

establishment
Nostalgic feeling that a carnival themed
establishment may elicit to an individual
who enjoyed peryas when they were kids
Same target market (Millenials)
Accessibility
Well advertised (featured in blogs, social
media accounts, news and food apps)
LOCATION

CARNIVAL FOOD PARK

87 MAYOR GIL FERNANDO AVE, MARIKINA
LOGISTICS
MODE A MODE B

PUBLIC TRANSPORTATION PRIVATE VEHICLE

MODES USED FOR COMPUTATION
FOR MODE A
MODES USED FOR COMPUTATION
FOR MODE B
LOGISTICS TABLE
SUPPLIER LOCATION OPTION A OPTION B

Love to Bake
(BF Homes
Paranaque)

COSTS:
Jeep from Carnival Food par ISUZU MUX 4x2 DIESEL
k to Sta.Lucia= Php 8.00 Estimated fuel consumption
Jeep from Sta.Lucia to LRT= P Php 131.20
hp 8.00 1 hour and 7 mins travel
Santolan to Recto via LRT = P
hp 25.00
Doroteo Jose to Taft = Php 19
.00
Bus from Taft to Alabang ,Ala
bang to Baclaran= Php55.00
Tricycle= Php 40.00

Php 155.00 x 2 =Php 310.00

1.28 hours travel
LOGISTICS TABLE
SUPPLIER LOCATION OPTION A OPTION B

Claires Precious Gifts

(In front of San Sebastian Ch
urch
Jeep from Carnival Food par
k to Sta.Lucia= Php 8.00
Jeep from Sta.Lucia to LRT= P
hp 8.00
LRT from Santolan to Legarda
= Php 25.00
Php79.20
Php 82.00 1.5 hours
40 minutes
LOGISTICS TABLE
SUPPLIER LOCATION OPTION A OPTION B

Unitop
(Sta.Mesa)

Jeep from Carnival Food par

k to Sta.Lucia= Php 8.00
Jeep from Sta.Lucia to LRT= P
hp 8.00
LRT From Santolan to V.Mapa
= Php 15.00
Php 27.6 x 2= Php 55.2
1 hour
Php 31.00 x 2 =Php 79.00
30 minutes
LOGISTICS TABLE
SUPPLIER LOCATION OPTION A OPTION B

Choco Lovers
(Cubao)

Jeep from Carnival Food par

k to Sta.Lucia= Php 8.00
Jeep from Sta.Lucia to LRT= P
hp 8.00
LRT to Cubao =Php 15.00
Tricycle Cubao to Candy Lov
ers = Php 40.00 Php 40.8
Php 142.00 50 minutes
30 minutes
LOGISTICS TABLE
SUPPLIER LOCATION OPTION A OPTION B

YangYang Samson
168 mall Divisoria

Jeep from Carnival Food park to St

a.Lucia= Php 8.00
Jeep from Sta.Lucia to LRT= Php 8
.00 Php 49.6 x 2 = Php 99.2
LRT to Recto =Php 25.00 1.5 hours
Jeep from Recto to 168= Php 8.00
Php 149.00
40 mins
LOGISTICS TABLE
SUPPLIER LOCATION OPTION A OPTION B

Sweet Sensation
(Pateros Metro Manila)

Jeep from Carnival Food par

k to Sta.Lucia= Php 8.00
Jeep from Sta.Lucia to LRT= P
hp 8.00
Tricycle Legarda to Store in P
ateros= Php 100.00
Php 116.00 x 2 = Php 232.00
40 minute Php 29.6 x 2=Php 59.20
1.6 hours
LOGISTICS TABLE
SUPPLIER LOCATION OPTION A OPTION B

Super Sale
(Pres.Quirino Pandacan Mani
la)

PHP 45.00 x 2 = Php 90.00

1 hour

Php 38.8 x 2= Php 77.6

1.8 hours
LOGISTICS TABLE
SUPPLIER LOCATION OPTION A OPTION B

LAZADA FREE SHIPPING

FOOD COLORING

OVERALL TRANSPORTATION EXPENSE:

PHP 524.40
STORAGE
FINAL PRODUCT
STORAGE
RAW GOODS PLAN B
:OVERHEAD CABINET FINAL PRODUCUT (ICE CREAM)
(PROVIDED BY STORAGE PRICE:
FOODPARK) PLAN A COOLER:
INCLUDES: PHP 2,188.00 X 2
> CANDIES
(ICE CREAM) = PHP 4,376.00
> BISCUITS CAPACITY 30 ICE= PHP 165.00/SACK X 4
>WHIPPING CREAM
GALLONS = PHP 330.00
>SUGAR
SALT (ALREADY AVAILABLE IN
>SALT SUPPLIES)
>FLAVORING
=32 X 4 = PHP 128.00
>FOOD COLOR
OVERALL= PHP 4,834.00
>CUPS & SPOONS
STORAGE Since we are going to have a store rather than a kiosk,
we will be having a storage area for our inventories and
equipment inside the store itself. As having in the storage
in the store itself saves time and money.

Raw goods need not to be refrigerated, thus all inventories

will be stored in a space-saver cabinet.
The final product (ice cream) shall be stored in a chest
freezer under the overhead cabinet.
 PRODUCTION PROCESS
Process (present production process using PERT CPM)

Prep Time: 18 minutes (D) Step 4:

Remove Product from bowl and pour unto gallon
Freezing Time: 6-8 hours container of ice cream 1 minute

Yields: 1 gallon ice cream (E) Step 5:

Freezing Time 8 Hours

Melting of Chocolate Products (Pre-operation)

Refrigerate Cream (Pre-operation) Product Assembly : 80 SECONDS
(F)Step 1:
(A) Step 1: Prepare the ingredients: Scoop the ice cream and place in the paper
cup (20 seconds)
Ingredients:
24oz sweetened condensed milk
(G)Step 2:
6 cups heavy whipping cream or all-purpose cr
Put toppings in the ice cream (10 seconds)
eam
10 Mikmik Powders/30 pcs Neapolitan/ 10pcs
Oreo/30 pcs Hawhaw/1.5 table spoons of Bubbl
(H)Step 3:
e gum extract Put the Ice cream unto the roller coaster
Additional Toppings food tray (20 seconds)
(10 mins)
(I)Step 4:
Put the ice cream on the roller coaster track (20 second
(B) Step 2: s)
Mix the cream in the bowl with electric mixer for 5 minutes (J)Step 5:
Ice Cream slides down the roller coaster track
(C) Step 3:
(10 seconds)
Mixing of Ingredients and food coloring in the mixer for 2 mins
 B

START D
E
C BOTTLE NECK PROCESS

Task Predecessor Duration

F
A - 10 minutes

B A 2 minutes G

C A 5 minutes

D BC 1 minute H I

E D 8 hours
J
F - 20 seconds

G F 10 seconds

H G 20 seconds

I G 20 seconds

J HI 10 seconds
BASIS FOR TIME:
BC: 660 ml of whipped cream
https://us14.proxysite.com/process.php?d=oLXUGIZR7saeWO8gCIGjbzil
4HTNraPBFspAbe3W5siQJUW5hCkN&b=7
SOURCE FOR PRODUCT PREPARATION
 90S CREAMERY
DAILY BUSINESS OPERATION
MORNING NOON
AFTERNOON

ACTIVITIES 10:00 11:00 12:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 1:00 2:0
0
Inventory of
Materials
Arrange Equi
pments
Clean the stal
l
Business Oper
ation (Openin
g)
Business Oper
ation (Closing
)
Inventory of
Materials
(Ending)
Ice Cream M
aking

Clean Stall
Close
DELIVERY NO
START

Arrange
necessary Check Materials READY
materials and TO
equipment OPEN?

YES

Clean the stall Employees in Open the Store

work stations
Customer Entry

YES NO
Greet the Customer
Product Good morning ma/am/sir may I Ordering
Information take your order? EXIT

Take order Product Product Packaging

Preparation Assembly (Placing in Roller
Coaster Cart)

Crew states( Quantity), (Product Receive Payment Get Customer Name

name) sliding for (Name) *Repeat Order* Can I have a name for
Ex: That would be the cup?
1 Mikmik Vanilla Ice Cream (Amount)
sliding for Mark David
Receiving Area Crew farewell
(New taglines/banat about not
forgetting the past)

Customer Exit

END
 Food bloggers feedback

Post its in community

Monitor Social Channels board near the cashier
5 question surveys

Feed back
 5 QUESTION SURVEY
Surveys are also widely used to get customer feedback. Do
ne right, they can uncover a lot of things that you might ha
ve overlooked otherwise. According toLive help how keepin
g surveys short is truly a must as it will encourage more cu
stomer participation and even contribute to the accuracy of
customer feedbacks.
The process for the 5 question surveys are as follows:
Random distribution to c Tabulation
Crew observes customers ustomers after consuming of
Analysis
the ice cream results
1 2 3 4
TARGET:
1. Are you satisfied with the product 1. customer frequency in the store,
and experience 2. Customer satisfaction
3. product quality/ money worth
2. How often have you visited 90s
creamery In accordance to the customers perspective

3. Are you going to come back?

4. Are you going to recommend 90s

creamery to your friends/family?

5. Have you been reminded of your

good old days?
MONITOR SOCIAL CHANNELS

According to Live Help Now, social networks can be im

mensely beneficial in engaging with customers and gett
ing feedback. The trick is to know what social network y
our customers are active on. Interacting with your mark
et and mining information from social networks is easy to
do with a number of tools, both free software and busin
ess vendors are available. Since most of the millennials a
re engaged in using social media, we could simply moni
tor posts and popularity of business through those mode
of channels.
Target:
Business popularity
Business image in accordance to
current and prospective customers.
POST ITS
Using of post its when asking
for customers comments and
suggestions are proven an
effective way of gathering
data,instead of the traditional
survey.

BASIS:

According to Hardvard Business Review A brilliant set of

experiments by Randy Garner at Sam Houston State University in
Huntsville found that a) adding a personal touch,and b) making som
eone feel like youre asking a favor of them (and not just
Anyone) can bring about impressive results when done in
Tandem. The goal of Garners experiments was to see what was nece
ssary to generate compliance in completing surveys
Which are often quite lengthy and tediousby fellow professors at t
he university, using only interoffice mail as the conduit of
Communication1
FOOD BLOGGERS
Asking food bloggers to try 90s creamery products woul
be truly beneficial, it will not only get a feedback from a p
erson whos used to giving comments, or is familiar with
the food industry, it would also serve as a promotion of t
he business itself. Indeed, its a matter of hitting two bird
s with one stone.

HOW DOES IT
WORK?
 SO WHAT DO WE DO AFTER
GETTING A FEEDBACK?

Analyze Customer Assess need for

Apply Continuous
Feed Back & improvement &
improvement to
Company's short Re-align Process
improve customer
term and long with Business
satisfaction
term goals Goals
THANK YOU!