HUMAN RESOURCE

MANAGEMENT:
AN OVERVIEW

1
 Management

 The process of trying to accomplish

goals through other people

2
Human Resource Management

 Utilization of individuals to achieve

organizational objectives
 All managers at every level must
concern themselves with human
resource management.
 Five functions

3
The Human Resource Management
Functions

f i ng Hu
a f
St m
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pm u
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o

Human
Resource
e e a ns

n
Managemen
1

and ensatio
efits
io
nd

Ben
p
Com
Safety and
Health

4
 Research vs. Practice

 Effective personnel management

requires proper understanding and
utilization of knowledge gained through
research
 Recruitment
 Realistic job previews
 Interviews
 appraisal

5
The Dynamic Human
Resource
Management
Environment

6
 Environment of Human Resource Management
Unions EXTERNAL ENVIRONMENT Society
INTERNAL ENVIRONMENT
Legal Considerations

Technology
Marketing g Operations
f fi n Hu
a
St m
De an
ve R e
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pm u
en rce
Em r Relat
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t
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o

Human
Resource
e e a ns

n
Managemen
1

Shareholders
and ensatio
The Economy

efits
io
nd

Ben
Other

p
Com
Finance Safety and Functiona
Health l Areas

Customers Competition Labor Force 7

 Society
 Social responsibility – Implied, enforced
or felt obligation of managers to serve or
protect interests of groups other than
themselves
 Ethics – Discipline dealing with what is
good and bad, or right and wrong, or with
moral duty and obligation

8
 Ethics and HR
Management

Discipline dealing
with what is:

good & bad right & wrong

moral duty & obligation

9
 HR’s Changing Role:
Who Performs Human
Resource Management Tasks?
 Human Resource Managers
 Shared Service Centers
 Outsourcing Firms
 Line Managers

10
The Human Resource
Function In
Organizations Of
Various Sizes

11
The Human Resource Function in a
Small Business

Manager/Owner

Sales Operations Finance

12
 The Human Resource Function in a
Medium-Sized Business

President

Human
Sales Operations Finance
Resource
Manager Manager Manager
Manager

13
 The Human Resource Function in a
Large Firm
President
and CEO

Vice President,
Vice President, Vice President, Vice President,
Human
Marketing Operations Finance
Resources

Manager, Manager, Manager, Manager,

Manager,
Training and Compensation Safety and Labor
Staffing
Development and Benefits Health Relations

14
A New and Evolving HR Organization for
Large-Sized Firms

Outsource
Shared Service
Centers
Evolve to make
HR more
strategic

15
 An Evolving Human Resource
Organization Example
President
and CEO

Vice President, Vice President, Director of

Vice President,
Human Other Major Safety and
Operations
Resources Functions Health

Manager, Shared
Executive Manager, Employee
Other HRM Service
Development Training Benefits
Functions Center

Outsourced 16