Professional Documents
Culture Documents
STRATEGIC HUMAN
RESOURCE
MANAGEMENT
About the course
Human Resource Management (R.W. Mondy 10th edition available in
library)
Human Resource Management (R.J. Stone 5 th edition available on
intranet)
Social arrangement
Collective goals
Controlled performance
Morgans Organisational Metaphors
Organisations as machines
Organisations as organisms
Organisations as brains
Organisations as cultures
Organisations as political systems
Organisations as psychic prisons
Organisations as instruments of domination
Organisations as flux and transformation
HRM vs Management
Management the art of getting things done through people
HRM is part of management
Whereas management includes marketing, management of
information systems, production, research and development,
accounting and finance.
However, as HRM aims to improve the productive contribution of
people, it is intimately related to all aspects of management
Definitions of HRM
Human resource management is the utilization of individuals to
achieve organisational goals (Mondy, 2008)
Personnel management
Reactive, low level people maintenance & record
keeping function
Human resource management
Proactive, strategic, views people as the most
important resource in the organisation
But, in reality, has anything changed, or is it just a
case of old wine in new bottles?
Personnel vs. HRM
Personnel Management Human Resource Management
Short term, reactive, ad hoc, Long term, proactive, strategic,
marginal integrated
Compliance Commitment
External controls Self control
Pluralist, collective, low trust Unitarist, individual, high trust
Bureaucratic / mechanistic, Organic, devolved, flexible roles
centralised, formal defined roles Largely integrated into line
Specialist / professional management
Cost minimisation Maximum utilisation (human asset
accounting
HRM and Strategic HRM
Managing diversity
But is spread through all functional areas
Intervention and Control
INTERVENTIONS: ATTEMPT TO CONTROL:
training and development knowledge and skill
psychometric assessment types of people employed
understanding and
employee communications compliance
job redesign motivation, commitment,
performance
teambuilding
cohesion, team performance
restructuring response to external
organization development uncertainty
and change adaptability, conflict levels,
resistance
culture change
values, attitudes, beliefs,
goals
HR Department does
Job analysis
Human resource planning
Recruitment and selection
Training and development
Pay and conditions of employment
Grievance and disciplinary procedures
Employee relations and communications
Administrations of contract of employment
Employee welfare and counselling
Equal opportunities policy and monitoring
Health and safety
Outplacement
Culture management
Knowledge management
Etc.
Dynamic HRM Environment
Labour Market
Legal considerations
Society
Unions
Shareholders
Competition
Customers
Technology
Economy
Unanticipated events
Corporate Social Responsibility
Implied, enforced or felt obligation of managers acting in their
official capacity, to serve or protect the interests of groups other
than themselves
Society, environment and economy
A must-do in new market
It is a part of business strategy, which actually can bring profit
Organizational stakeholders
Individual or group whose interests are affected by organizational
activities
Approach to stakeholder analysis is social contract
Social contract is the set of written and unwritten rules and
assumptions about acceptable interrelationships among various
elements of society
Social contract concerns relationships with individuals, government
and other organizations and society in general
Social contract obligations
To Individuals: to certain extent individuals expectations are
acknowledged as responsibilities by the organization, they become
a part of social contract
To other organizations: commercial businesses are expected to
compete with one another on honorable basis, without subterfuge
or reckless unconcern for their mutual rights
To Government: organizations are expected to recognize the need
for order rather than anarchy and to accept some government
intervention in organizational affairs
To Society in general: businesses operate by public consent with the
basic purpose of satisfying the needs of society, and as those needs
are more fully met, society demands more of all of its institutions,
particularly large firms
Implementing a corporate social responsibility
To overcome negative publicity
Social audit: systematic assessment of a companys activities in
terms of its social impact
Social responsibility, open communication, treatment of employees,
confidentiality, and leadership