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THE CORPORATION
MICHAEL HAMMER AND JAMES CHAMPY
MICHAEL HAMMER
Dr. Michael Hammer is one of the world’s
foremost business thinkers. He is the originator
of both reengineering and process-catering, two
ideas that have transformed the modern business
world. He is the author of Reengineering the
Corporation: A Manifesto for Business
Revolution and Beyond Reengineering: How the
Process-Centered Organization is Changing Our
Work and Our Lives. Dr. Hammer was formerly
a professor of Computer Science at the
Massachusetts Institute of Technology and was
named by Business Week as one of four
preeminent management thinkers of the 1990’s
The Existing Setup
Division of Labour(Stage 1)
– Jobs are broken to simple tasks and assigned to “Specialists” who can
perform only that broken part (principle of Adam Smith which was
successfully used by Henry Ford)
Manager’s Responsibilities(Stage 2)
RIGIDITY
Reengineering Definition
RADICAL REDESIGNING
DRAMATIC IMPROVEMENTS
KEY PROCESSES
WHO REQUIRE
REENGINEERING?
COMPANIES UNDER DEEP TROUBLE
Tolerate risk.