Introduction to

Chapter 12
Hiring,
Training, and
Evaluating
Employees

MultiMedia by Stephen M. Peters 2001 South-Western College Publishing

 Learning Objectives

Jelaskan perencanaan sumber daya manusia

oleh perusahaan.
Bedakan di antara jenis konpensasi yang
perusahaan tawarkan kepada karyawan.
Uraikan bagaimana perusahaan membangun
ketrampilan karyawannya
Jelaskan bagaimana capaian karyawan yang
dapat dievaluasi.

MultiMedia by Stephen M. Peters 2001 South-Western College Publishing

 The Key to a Firms Performance
Human Resources

Hiring Selecting the best

people for the job.

Developing the
necessary skills of
Training
employees to do the Form a team of
job. employees with the Firm's
right background, Value
training and guidance.
Establishing a formal
process to recognize
(and ultimately
Evaluation reward) those
employees who
performed well, while
offering suggested
improvements for
other employees.

MultiMedia by Stephen M. Peters 2001 South-Western College Publishing

 Human Resource Planning

Aktivitas perencanaan untuk

memuaskan kebutuhan
perusahaan atas pekerja.
Ada 3 Tugas:
Forecasting staffing needs.
Job analysis.
Recruiting.

MultiMedia by Stephen M. Peters 2001 South-Western College Publishing

 Human Resource Planning

Forecasting
Staffing Needs Job Analysis

Recruitment

Selection

MultiMedia by Stephen M. Peters 2001 South-Western College Publishing

 Forecasting Staffing Needs

Menentukan jumlah yang tepat atas

kualifikasi orang-orang dan dimana
mereka dibutuhkan.

Ada tiga peristiwa yang disyaratkan atas

perkiraan tersebut:
Firm expansion.
Pengunduran diri/Retirement.
Temporary increase in production.

MultiMedia by Stephen M. Peters 2001 South-Western College Publishing

 Job Analysis
Analisis yang digunakan untukmenentukan tugas
dan surat keprcayaan yang diperlukan untuk posisi
tertentu.
Hasil Job Analysis adalah:
Job specification
Identifikasi berbagai ketrampilan yang
diperlukan, ciri atau atribut untuk kesuksesan
performance sebuah pekerjaan tertentu
Job description
Uraian Tugas dan Tanggung Jawab posisi
pekerjaan (job position)
MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
 Recruitment

Meliputi pencarian dan menarik individu yang

berkualitas yang dapat dipilih.

Internal vs external recruiting:

Internal
Recruit people within the firm.
External
Recruit people outside the firm.

MultiMedia by Stephen M. Peters 2001 South-Western College Publishing

 Recruitment Screening Process

50 applicants Assess applications.

10 applicants Interview applicants.

3 applicants Contact references.

1 applicant Employment test (optional).

MultiMedia by Stephen M. Peters 2001 South-Western College Publishing

 Employment Testing
Satu dari kebanyakan wilayah tugas MSDM/Human Resource
Management.
Katagori umum:
Keserasian/Aptitude
Psychomotor
Business Online:
Test Samples Job Knowledge
Kecakapan/Proficiency
Whats next?
Minat/Interest
Psychological
Polygraph
Drug
MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
 Seven Methods of Compensation

Salaries and wages

Stock options
Commissions
Bonuses
Profit sharing
Employee benefits
Penghasilan Tambahan/ Which one is right for your firm?
Perquisites
MultiMedia by Stephen M. Peters 2001 South-Western College Publishing
 Skills Development

Technical
Decision Making
Customer Service
Safety
Human Relations

MultiMedia by Stephen M. Peters 2001 South-Western College Publishing

 Employee Evaluations Should
Menjadi bagian oleh kriteria yang relevan untuk masing-
masing posisi pekerjaan.
Provide feedback.
Provide direction.
Indicate strengths and weaknesses.
Determine a raise or promotion.
Consider objective versus subjective criteria.

MultiMedia by Stephen M. Peters 2001 South-Western College Publishing

 Development of Evaluation Fairness
Mengapa : Menunjukkan kejujuran pekerja dan kepuasan
sebuah legal guidelines.

Komunikasi
tanggung jawab
pekerjaan
Employee evaluation Informasikan
pekerja tentang
inefisiensi.
Gunakan
konsistensi diantara
MultiMedia by Stephen M. Peters
pekerja 2001 South-Western College Publishing