Faculty awareness about Significance of

Quality Assurance in Higher Education

Programs

By

Dr. Muhammad Shoaib Ahmedani

Consultant Quality Assurance
Quality Unit
College of Dentistry
King Saud University
General Aptitude about Quality

Quality Workers
Quality Work-A Gist
 Our Definition of Quality

Doing it right assuming that Allah

Almighty is looking
Only the Quality Leaders Accept
Challenge
Our Responsibilities
Bridge between Department and the
Quality Unit
As a Quality Ambassador
Educate the Peoples
Change Agents
 Lay out of the Presentation
• Significance of Accreditation
• CDKSU-Accreditation Schedule
• ADEE-What it is? What is its Scope and Pre-
requisites
• CDKSU`s Strategic Plan, Vision, Mission, Values and
Strategic Objectives.
• Summary of the Importance of Course Specification
• Assessment Methods
• Suggestion and Complaint handling System
• Expectation from everybody
 Why National and
International Accreditation?
Worldwide Professional Recognition

Enhanced Public Trust and Confidence in our

Educational System

Attract Research Grants and Funding

Attract Highly Qualified Faculty

Accreditation Process- Schedule
May 2011 June2011 Nov 2011 Nov 2012

NCAAA
local visit ADEE
NCAAA
ADA
 What is ADEE
• Association for Dental Education in Europe
(Founded in Strasbourg, France in 1975 )

• Member and European representative in the

IFDEA (International Federation of Dental Educators
and Associations) which represents dental
educators worldwide).
 ADEE TEAM MEMBERS

1. Prof. Winfried Harzer – ADEE President and

Chairperson (From Germany)

2. Dr. Eilis Delap (Ireland)

3. Prof. Heli Vinkka – Puhakka (Finland)

4. Dr. Christina Manzanares (Spain)

Requirements for ADEE Accreditation
SELF REPORT
A: GENERAL
Chapter 1. Introduction to the College and the KSU
Chapter 2. Curriculum in general: Mission, vision, BDS
curriculum
Chapter 3. Curriculum Content and Methods:-
competences, educational methods, - use of ECTS, -
division of hours over contact and self-study (in distinct
years)
Chapter 4. Facilities (description and numbers):-
library,- clinics,- training laboratories,- research
laboratories, - offices
Chapter 5. Organization:- organization structure, -
responsibilities of different entities in Organization, -
departments, - committees, - administration of
student progress, - administration of care delivered,
- ICT technology and support

Chapter 6. Staff:- total of academic staff and

supportive staff in FTE (full time equivalent) and
numbers, - distribution in FTE and numbers of
academic staff over positions (professor, associate,
etc.), over gender and age, departments, - Human
Resource Management (recruitment, assessment,
promotion)
 B: CURRICULUM
• In chapters 7-13: Descriptions of courses, total hours in
curriculum distribution of hours over semesters, trimesters,
modules, years, - integration in curriculum

Chapter 7. Biological Sciences:

Chapter 8. Medical Sciences
Chapter 9. Public Dental Health and Behavioural Sciences
Chapter 10. Restorative Dentistry
Chapter 11. Orthodontics and Paedodontics
Chapter 12. Oral Diseases of Bone and Soft Tissues
Chapter 13. Scientific Education and Development
C: INTEGRATED SERVICES, QUALITY MANAGEMENT,
RESEARCH and STUDENTS SUPPORT

Chapter 14. Integrated Dental Care: Comprehensive

Dentistry, Integrated Clinics, Dental Emergencies,
Special Needs, Patients, and Outreach Clinics.

Chapter 15. Other Influences and Student Affairs:-

regional oral health needs-availability of patients:-
study blockades and waiting lists:- study fee, study
grants:- labour market perspectives:- sports and
recreation
Chapter 16. Research and Publications:- number of
publications in refereed journals last 10 years,- grants
awarded last 10 years,- prizes awarded last 10 years

Chapter 17. Quality Management:- Quality

Management System,- course evaluation,- teacher
evaluation,- internal management control/assessment
(within university),- external management
control/assessment (by government or other external
body), - Quality reports, - Publicity

Chapter 18. Overall analysis and comments: SWOT

and Conclusion
College of Dentistry
Strategic Plan
2011-2015
 Importance of Having a
Strategic Plan for the College
If you do not know where you are going you will
probably end up somewhere else!
• It describes:
– why we are here
– what we want to achieve/become
– How we will get there.
• It identifies our problems and solutions for them.
• It defines our objective and our path to get there and
the timeframe to achieve it.
It is a guiding roadmap = the recipe for success.
 Vision
To be a College of regional leadership and
international excellence in the production and use of
dental knowledge

‫الرؤية‬
‫ان نكون كلية قائدة إقليميا ً ومميزة عالميا ً في إنتاج معرفة‬
.‫طب األسنان واستخدامها‬
 Mission
To develop competent dental professionals and contribute
to research and community service; through an
environment that stimulates acquisition, dissemination and
production of oral health knowledge, adopting technology,
and building local and international partnerships.

‫الرسالة‬
‫تأهيل كفاءات مهنية في علوم طب األسنان واإلسهام بفعالية في‬
‫ من خالل بيئة محفزة الكتساب‬،‫البحث العلمي وخدمة المجتمع‬
،‫ والتوظيف األمثل للتقنية‬،‫ونشر وانتاج المعرفة في طب األسنان‬
.‫وبناء الشراكات المحلية والعالمية‬
 Values (‫)القيم‬
1. Professionalism Set of values that drive towards provision of ‫مجموعة القيم التي تدفع إلى تقديم خدمة عالية‬ ‫المهنية‬.1
high quality service and precision
‫الجودة بدقة وإتقان‬

2. Team Work ‫التزام العمل كمجموعة متكاملة لتحقيق رؤية‬ ‫العمل كفريق‬.2
Working as an integrated group to achieve a
‫مشتركة‬
common vision

3. Honesty ‫األمانة‬.3
Openness, integrity, and credibility
‫النزاهة والمصداقية‬
4. Responsibility Accountability for all decisions before ‫ت ُّحمل مسؤولية جميع القرارات أمام المسؤلين‬ ‫المسؤولية‬.4
officials and beneficiaries
‫والمستفيدين‬
5. Lifelong
Continuous efforts to build personal skills ‫التعلَم مدى‬.5
‫استمرار بناء المهارات والمعارف طوال الحياة‬
Learning and knowledge throughout career ‫الحياة‬
6. Justice and ‫العدل‬.6
Granting everyone what they are entitled to
‫إعطاء كل ذي حق حقه‬
Fairness ‫واإلنصاف‬

7. Discipline Adherence and upholding rules and ‫االلتزام والتقيد باألنظمة والقواعد والمحافظة‬ ‫االنضباط‬.7
regulations
‫عليها‬
Seven Strategic Objectives Supporting Mission
To develop competent dental professionals and contribute to research and community service;
College through an environment that stimulates acquisition, dissemination and production of oral health
Mission knowledge, adopting technology, and building local and international partnerships.

Competitive graduates locally and globally

ً ‫خريجين منافسين محليا ً وعالميا‬

2 3 4 5
Building bridges, as
Strengthening the Excellence in patient well as local, regional
Best faculty and
research ranking of care and community and global
employees
the College services communications
‫أفضل أعضاء هيئة تدريس‬
‫تعزيز المكانة البحثية‬ ‫الريادة في رعاية المرضى‬ ‫بناء الجسور والتواصل‬
‫وموظفين‬
‫للكلية‬ ‫وخدمة المجتمع‬ ً ‫محليا ً وإقليميا ً وعالميا‬
Strengthening and diversifying financial resources
6
‫تنمية وتنويع الموارد المالية‬
Optimal infrastructures using smart technologies in both divisions of the College
7
‫بشقي الكلية‬
ِّ ‫تشييد أمثل البنى التحتية باستخدام تقنيات ذكية‬
Course and Programme Specification
 Course Files:
Includes the following Elements
1. Intended Learning Outcomes (ILOs)
2. Curriculum
3. Student assessment
4. Student achievement
 Assessment Methods

• Self • Students • Administrative

Assessments Assessments Assessments

One Two Three

 Self Assessment Report
PART A: PERSONAL INFORMATION
PART B: TEACHING ACTIVITIES during last academic year
1430-1431H-G
PART C: RESEARCH AND SCIENTIFIC ACTIVITIES during
last academic year 1430-1431 H
PART D: ADMINISTRATIVE RESPONSIBILITIES AND
CONTRIBUTIONS during last academic year 1430-1431H
PART E: CONTINUING MEDICAL EDUCATION during last
academic year 1430 – 1431H
PART F: COMMUNITY SERVICES (If applicable) during
last academic year 1430 – 1431H
 Student Assessment
Objectives:

• Students feed back are very important and their

opinion are one of the important sources of evidence
about quality in higher education.

• Provide useful suggestion for improvement of the

quality cycle as applied to individual courses,
programs and our dental college planning.
•The surveys provide comparative information on
student characteristics and experiences and
evaluation of the faculty and courses .

They target specific undergraduate sub-samples

based on a 3yr cycle, alternating between:

•first year students,

•all undergraduates,
•graduating students
 Student Assessment
Distribution of surveys:
• First Survey is the student experience survey(SES)
• The second survey is the program Evaluation survey (PES)
• The third survey is the course evaluation survey (CES)
• Faculty survey
• Staff survey
• Graduate survey
• Parents survey
• Patient survey
• Employer survey
Collection of surveys:
• Analyzing the Data
• Report will be written
• Plans after statistics results
Action that should be taken
ADMINISTRATIVE ASSESSMENT

Chairmen Dean
SUGGESTION AND COMPLAINT
HANDLING SYSTEM
The CDKSU has established a Suggestion and
Complaint Handling System Under ISO-9001-2008

8 Suggestion Boxes have been Installed at DUC

6 Suggestion Boxes have been Installed at MUC

These Boxes are Checked regularly at DUC and MUC,

the suggestions/complaints are filed in the
Information Center
CDKSU`S SUGGESTION AND COMPLAINT HANDLING
PROCESS
 EXPECTATION FROM EVERYBODY

1. To be aware

2. To be positive

3. To give the best lasting good impression

Thank you!