EXTENSIONS, RETRO-MARKETING & STORYTELLING PROF. ANDRÉ RICHELIEU ESG UQAM
MKG5316-65 FALL 2017 OUR AGENDA
• Key concepts and learnings
• Examples • Synthesis of syntheses
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CO-BRANDING
• Combine two or more brands
• Trigger synergies • Generate positive image transfer from one brand to the other • Solidify sports brand or convert it into lifestyle brand • Roger Federer vs. Anna Kournikova (Genie Bouchard) • Preserve both sports brand and lifestyle brand • Maria Sharapova (Tennis & Sugarpova; before suspension) • Usain Bolt • Risks • Brand dilution • Cannibalization
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EXTENSIONS
• Product and brand extensions
• Related to sports or lifestyle • Adidas : “Intelligent” shoes vs. • Perfume, candies, charitable foundation, etc. • Opportunities • Awareness (new or strengthened) • Positive predisposition towards the brand (capital of sympathy) • Additional sales and revenues • Risks • Illegitimate extension in the eyes of fans • Rejection, boycott, protest, brand dilution, etc.
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RETRO-MARKETING
• Turning back the clock!
• Old symbols and other brand associations • Original or “modernized” • Playing on nostalgia, lived in person or not • Adidas Originals • Also, connecting the glorious past to a promising future • Toronto Blue Jays (video), AS Saint-Étienne (Super Télé jersey), etc. • Leads to merchandising sales ($$$)! • Opportunities in the short-term
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STORYTELLING
• Building a story around the brand, players, coaches, fans, etc.
• Nurturing a myth around the sports brand • Strengthening the emotional bond with fans • Connecting generations (i.e. inter-generational influences) • Credibility based on performance and success over time • Efficient in the long run (more so than retro-marketing; yet, they are often combined) • But product on the field, the essence of the brand promise • Essential to perform, not live in the past! • Balance between marketing, finance and on-field product (see first lectures) • Video examples…
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BUILDING A STRONG BRAND EQUITY
• Financial and consumer-based brand equity
• Financial-based • Revenues, profits, Forbes’ ranking • Maximizing financial performance • Consumer-based (Keller, 1993) • Awareness • Brand image • Brand attributes (identity & personality) • Benefits derived from using the brand (perceived value: ceiling price) • Attitudes towards the brand • Consumption & loyalty
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SYNTHESIS OF SYNTHESES
• Diverse brand strategies…
• Co-branding, extensions, retro-marketing, storytelling • Beyond the “4Ps”! • Strengthening the identity and positioning (USP) of the sports brand • Authenticity and coherence are essential • Dilution, rejection, cannibalization, etc. • Strong brand equity • Financial and consumer-based • Examples to crystallize our learnings • “Moodle” and others