LPO (LEGAL PROCESSING

OUTSOURCING)
CONTENT
 CURRENT NEWS RELATED TO LPO
• Globally, the total addressable LPO market is around $20 billion.
• India, due to its sheer size, is set to grab a big part of the legal process outsourcing
(LPO) pie that is expected to rise at 40 per cent annually.(H.T , 5 September 2010 )
• Over the next five years there could be close to 20,000 LPO jobs in the country.
• Infosys BPO plans to double its headcount in the Philippines over the next 12
months seeing a sizeable talent pool in legal process outsourcing and financial
services.(FINANCE EXPRESS ,14 SEPT.)
• There was no empirical data available with the government or the BCI about
international law firms which under the guise of Legal Process Outsourcing (LPO)
were practicing law in the country, as alleged.(THE HINDU 22 august ,2010)
 Outsourcing
Outsourcing or sub-servicing often refers to the process of contracting to a third party.
While outsourcing may be viewed as a component to the growing division of labor
encompassing all societies, the term did not enter the English-speaking lexicon until the
1980s. Since the 1980s, transnational corporations have increased subcontracting across
national boundaries. In the United States, outsourcing is a popular political issue.

Types of Outsourcing:
• Business Process Outsourcing (BPO)
• Legal Process Outsourcing (LPO)
• Knowledge Process Outsourcing (KPO)
• Research Process Outsourcing (RPO)
• Human Research Outsourcing (HRO)
• Medical Business Process Outsourcing (MBPO)
 Legal Process Outsourcing

“It provides a complete range of integrated

legal support services to worldwide legal
community and helps law firms and
corporate legal departments receive value for
money.”
 Objective of LPO

“LPO aims is to bring the outsourcing

advantages in form of value addition, cost
reduction and time operations to law firms,
individual attorneys and corporate legal
departments throughout the English-speaking
world.”
 Legal Process Outsourcing
• It is second generation vertical of BPO

• The practice of a law firm or corporation obtaining legal support services from an
outside law firm or legal support services company.

• It is critical to clients business

• They traditionally offer services in the areas of document review, legal research and
writing, drafting of pleadings and briefs, and patent services outsourcing.

• There were over 5,200 professionals in the LPO industry, as on April 2010, in India
and the Philippines

• LPO firms in India had predicted an annual growth of 200% due to recession related
litigation and the increased need to save costs in the U.S
 LPO contd.
• In the areas of research, drafting, litigation support and administrative
services, LPO has good com mand in the legal arena.
• Outsourcing high-value and sophisticated core business processes to LPO
is a strategic move for forward-thinking organizations, as they consistently
deliver superior value and achieve the highest standards.
• They serve virtual overseas partner, ensuring quality, confidentiality,
integrity, and on-time execution for each project.
 Service offerings
1. Man power intensive functions
2. High value services
3. Intellectual Property Right Services
4. Para Legal Services
5. Litigation support
6. General Legal Research & Review
7. Corporate Law
8. Real Estate Law
9. Family Law
10. Contract Review, Amendments & proofing
 Strenths of LPO industry:

 Skilled legal professionals who are well versed in English

 Common Law-trained professionals
 Thorough knowledge of legal systems
 Focus on litigation support, legal research, IPR management, 
and much more
 Working hours - 24/7
 High productivity norms & strong work ethics
 Cost-competitive facilities & employees
 Telecom & infrastructure parity
 Secure online data transaction
 Benefits to other companies
 Gains in efficiency &  productivity
 Improved Customer services
 Reduced dependence on outside counsel for non-strategic services
 Perfect estimation of legal costs
 Lower average rates
 Improved invoicing & cash flow
 Cost-effective integration of business processes
 Focus on core business
 Effective build-up to business model expansion
 Challenges faced by LPO industry:

• Cultural Differences
• Communication Barriers
• Hidden Costs
• Geographical Hurdles
• Confidentiality issues
• Using properly tested legal software
 Distinguishing Aspects Of LPO
• Up to date information with employees

• Learning about different cultures

• Building cross culture relationships

• Use of best practical content

• Employee growth and exposure

Best Company Practice: AEREN LPO
• One Stop Shop

• Best People Talent

• Act as partner and not vendor

• Substantial Cost Savings