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1.By supplying Ready Mix Concrete of various grades with consistent quality as
per mutually agreed terms.

2.By providing timely services,before and after sale.

3.Through continuous quality improvement and optimization of costs.

4.Through internal customer focus.

In our endeavour to fulfill the above tasks, we also commit to meet the social and
environmental needs as per the statutory requirements.
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Fresh Enquiry To be attended within 24 Details to be recorded
hrs incase of non-compliance
Order Acceptance 4 days in advance Short notice orders will be
accepted as per the slot
availability.
Delivery order to the plant 24 hrs in advance If possible 48 hrs advance
notice is desired.
Invoices 48 hrs from the date of From accounts to
delivery to the customer marketing within 24 hrs.
Invoice to customers Within 24 hrs from receipt Weekly submission of
of invoice from accounts. invoice to Project
customers/continuous
supplies.
Reconciliation Major projects-every Final reconciliation within
quarter.Within 15 days 15 days after completion of
after the end of the quarter project.
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Application Engineer AE should reach the site atleast 1 AE to check pipeline
hour before the delivery schedule. laying,approach of TMs to site etc.
Pump shifting The pump should be ready at site Incase of early morning pours, the
4 hrs before delivery schedule. pump may be shifted in the
evening.
Pump shifting from one site to 4 hrs For shifting and laying pipeline
another within a distance of 15 km and
thereafter ½ hrs for every 5 km
more.
Pipeline laying Pipe line should be ready atleast
half an hour before delivery
schedule.
TM arrival 15 minutes before the delivery 15 minutes will facilitate for
schedule slurry mixing etc.
Pump rectification Within 1.5 hrs Incase of problem,second pump
should reach the site within 2.5
hrs.
Test Certificate delivery 24 hrs after 28 days test If any customer desires 7 days test
results, within 9 days.
Delivery details to Accounts Within 24 hrs from the date of To be sent from marketing after
dispatch receipt of production details on
daily basis.
Vendors Payment Within 7 days Incase of any problem,to be paid
within 15 days.
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    :

1.mY  t sit pr  r prior to onr ting.


2.mSit insp tion- ppro ro ov r  in s stiit
o pump & pip in .
3.mC 
Sutt ring onition or Supports rings n
Soi Conition.
4.mInt rtion wit ustom r or Or ring
onr t r sign t.
5.mCo-orintion wit pnt or supp o onr t / TMs
h 
  :

1.m „  check of concrete for work  ty,cohe ene & pp  ty
2.m nd g e the feedck to QC deprtent.
3.m Intrct ng or to pce / de er the concrete  per ctoer req reent.
4.m Mon tor the cont no pp ng of concrete y o   ng req red no. of TM.
5.m Enre ooth nd cont no pp ng of concrete.
6.m Enre  the fety ere re tken cre of or peronne wer ng of Sfety Heet,Bet nd
Shoe

7.m „  check of concrete fter pceent for eed ng / egregt on,rfce crck nd g e feed
ck to pnt, f req red p tet to e done.
8.m Inpect on of ce ct ng, f req red.
9.m Aeent nd procreent of req red / co ng qnt ty.
j   ˜  :

1.m 2o avoi spiage / scatte ing of conc ete afte ceaning te
pump an ensu ing site ceaniness.
2.m nst ucting te site supe viso an aou to sift te pump fo
te next p og amme  ta
ing inst uction f om pant.
3.m P epa ing appication enginee epo t.
4.m 2o ta
e custome satisfaction su ve epo t an give feeac

to Pant n ca ge fo specific equi ements.




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1.m|r as ng of a W ar parts, h k hydra


o ,Wat r, ng n o ,| ar o  and D s .
2.m h k D   ry P ston mo m nt,|at Va
mo m nt,O  Pr ssr ,O  mp ratr t .
3.mDa y h ks of pmp as p r O s mana.
4.m2ak th programm from th In- harg / Pant
In- harg .


h   !

.m C ec Si e c i i f r r er  r c , r u c i i ,
  ver e li e.
.m i i i  leveli  f e u , i eli e fixi .
.m Slurr i  ixi .
.m berve e w rbili f c cre e v i c i .
.m u i  e c cre e.
.m C - ri e wi A lici E i eer u lb ur.
.m E rie i l  b  A er e f r 

             ˜


˜˜   :

1 mps v t p pr ssur T mp ratur anp ston


mov m nt 
2 mps v t at r v  nat rox 
3 mps rv t sta  t/ r
ot pump&p p  n an
support on t ons 
4 mEnsur gr as ngoa arparts r qu r 

°       :

1m'pss ngfterconcret ngts tes fposs e
2men ngthepp&p pe nendensresfecstody
ofent reeq pentndccessor es
3mEnsregres ngof erprts


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