Name of Institution

Human Resource
Management
• WIPRO: Exit Interview
• Toyota: Employee Suggestions Scheme
(2,00,000 suggestions per year and 95%
are implemented)
• HSBC: saved Rs 50 lakh per annum by
adopting a single suggestion of an
employee
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 Name of Institution

Nature of HRM
• HRM consists of people related functions
• HRM necessitates alignment of HR
policies and practices
• HRM involves the application of
management principles and functions
• HRM assumes that it is the people who
make the differences
• HR functions are not confined to business
establishments only
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 Name of Institution

Importance of HRM
• Planning
• Staffing
• Developing
• Motivating
• Managing Change
• Managing Relationships
• Evaluating

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 Name of Institution

The Changing Role of HR

• HR is more important than ever, people

are the only sustainable source of
competitive advantage.
 The Changing Role of HR Name of Institution

What CEOs Really Want from HR

Reality Check

Employers want HR to address strategic

issues involving the competitiveness
and performance of the firm… More
than the role of protector and
administrator.

5
 The Changing Role of HR Name of Institution

• A survey of 500 HR directors across

Europe, the Middle East and Asia, found
out that only 15% of the activities carried
out by HR departments are related to "
pure strategic interventions " .

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 The Roles of HR Name of Institution

Strategic Partner
• Develops & aligns strategies
• Assists line managers in solving
organization, people & change-related
issues
• Contributes to management team’s
strategic decision-making
• Fosters systems thinking, customer focus
• Strategically manages workforce
development 7
 The Roles of HR Name of Institution

Change Agent
• Understands the organization’s culture &
what is effective and ineffective
• Institutionalizes change capability within
the organization
• Assists line managers to lead & facilitate
change
• Acts as a consultant in organizational
effectiveness
• Enhances management development 8
 The Roles of HR Name of Institution

Administrative Expert
• Creates and delivers effective &
efficient HR processes and services
tailored to unique business needs
• Manages people & HR related costs