Professional Documents
Culture Documents
The Dynamics
Of People and
Organizations
McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 1-1
UNDERSTANDING ORGANIZATIONAL BEHAVIOR
• Organizational behavior
• The study and application of knowledge about
how people – as individuals and
as groups – act within organizations
• Forces
• People
• Structure
• Technology
• Environment
McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 1-3
FUNDAMENTAL CONCEPTS
Figure 1-1
Key
forces
affecting
organizational
behavior
McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 1-4
UNDERSTANDING ORGANIZATIONAL BEHAVIOR
• Positive Characteristics
of the OB Field
• Theories
• Research
• Practice
- Major strengths of OB
- Interdisciplinary nature
- Research knowledge and conceptual frameworks
- Acceptance of theory and research
McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 1-5
FUNDAMENTAL CONCEPTS
McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 1-6
FUNDAMENTAL CONCEPTS
McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 1-7
FUNDAMENTAL CONCEPTS
McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 1-8
BASIC APPROACHES OF THIS BOOK
• A Contingency Approach
• A Results-Orientated Approach
• Productivity
• Total quality management (TQM)
• A Formula
• A Systems Approach
• Holistic organizational behavior
• Cost-benefit analysis
McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 1-9
FUNDAMENTAL CONCEPTS
McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 1-10
LIMITATIONS OF ORGANIZATIONAL BEHAVIOR
• Behavioral Bias
• Tunnel vision
McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 1-11
CONTINUING CHALLENGES
• Varying Environments
McGraw-Hill/Irwin © 2002 The McGraw-Hill Companies, Inc., All Rights Reserved. 1-12
Questions
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