HELPING PROCESS

Presentation By
R.Mothish
“Each and Every Individual in this
World is Unique”
 SYNOPSIS
• What is Case Work
• An overview of Helping Process
• Phase I
– Intial Stages
– Exploration
– Assesment
– Planning
– Enhancing Motivation
• Illustrations
 SOCIAL CASE WORK
• According to Richmond(1915) case work may
be defined as,art of doing different things for
different people by cooperating with them to
achieve at one,at same time,their own and
society betterment
 PHASE III
PHASE II
TERMINATION&
EVALUATION
IMPLEMENTATIO
N&
GOAL
PHASE I ATTAINMENT

EXPLORATION
,ASSESMENT,
PLANNING

HELPING PROCESS
 PHASE I

PLANNING
EXPLORATION

ASSESMENT
 Initial Stages
• Creating a Climate Conducive to Effective
Communication.
• Engaging
• Rapport
• Attitudes & Skills
• Empathetic Communication
Rapport:
Purposeful time bound professional
relationship established with the client.
Skill:
It is a capacity to perform a job effectively.
Empathy:
The ability of case worker to get in to the mind of
other person and feel with the client, with out
getting emotionally involved or percive any thing
about the client and he should come out
successfully.
 Exploration the Problematic
Situatation

• Relationship Building & Problem Solving

Activities occur Concurrently
 Assessment
• Assessing and formulate a working
assessment .
• Prioritize
• Behavioral patterns
• Analysis
• Drawing conclusions
 Planning
• Manageability of the problem
• Immediacy of the problem
• Tentative diagnosis
• Making contract or referral to expert
 Enhancing Motivation
• Acknowledgment
• Involuntary Clients & Challenging tasks
 Motivation is
influenced by the
nature of interaction
between clients and
case worker.

INTERACTION
Illustrations
If you worked harder Sometimes I really
at your problems, you feel depressed
wouldn’t feel that way.
Outcome of the illustration

No response
It sounds like you feel
Sometimes I really feel
really depressed
depressed.
sometimes
Outcome Of the Illustration

Track of the client

It must be painful for you Sometimes I really feel
on those days when depressed
you feel depressed
Outcome Of the Illustration

Creating conducive
atmosphere
And on those days when
I feel so down on those
you don’t feel you
days, I don’t think I
can make it, it must be a
can make it
real struggle for you
Outcome Of the Illustration

Further depth of the

problem
I think about how maybe it would
be
better if I just stopped living
It must be painful to feel so depressed Yes, I just don’t want
that you don’t know you can go on, and to do that
yet something very positive and hopeful to my family. I think it
inside of you prevents that from would destroy them.
happening.
CASE WORK COUNSELLING

• It is practiced in an agency • Agency is not required

• Concrete help is given • Choice is given, client has

to chose
• Problem is seen as a whole • Concern with one type of
problem
• Focus on activities • Focus on Discussions

• Client Centered Help • Problem Centered Help

• Case work depends on the • Counsellor is independent

agency
Man is product of nature &
nurture