HUMAN RESOURCE

MANAGEMENT

UNDERSTANDING
LABOUR RELATIONS
&
HEALTH AND SAFETY

CHAPTER NO. 9
AFTER STUDYING THIS CHAPTER YOU SHOULD BE ABLE TO:

 Understand Labor Relations and its objectives.

 Describe phases of Labor Relations.
 Understand union organizing process.
 Describe collective bargaining and its process.
 Comprehend grievance management and its steps.
 Differentiate between health and safety.
 Discuss the responsibilities of employer and employee in
terms of ensuring health and safety.
 Explain stress and identify causes and symptoms of stress.
 Demonstrate what an HR Audit entails.
 Evaluate tools of HR Audit.
LABOR RELATIONS

The Relations between Management and

labor, especially with respect to the
Union Organizing, Maintenance of
agreements, Collective Bargaining etc.
OBJECTIVES OF LABOR RELATIONS

 To protect the interest of workers and

management through mutual
understanding and relationship
 To avoid industrial disputes so as to
develop a healthy work environment
 To improve quality of work life of
OBJECTIVES workers
 To increase performance through
reducing labor turnover and frequent
absenteeism
 To provide constructive criticism of the
management.
 To protect the workers against harmful
effect on heir health, safety through
enactment of different legislation.
PHASES OF LABOR RELATIONS

Union
Organizing

1 Collective
Bargaining

2 Grievance
Management

3
 UNION
1
Organization of workers, acting collectively, seeking to
protect and promote their mutual interest through collective
bargaining.

Or
2

Organization formed for purpose of representing members’

interests in dealing with employers.
 WHY EMPLOYEE JOIN UNION

Higher Wages Compulsory

and Benefits Upsets with
Membership
Management

Greater Job
Security Influence
Over Work
Rules
COLLECTIVE BARGAINING

The process whereby representatives of

management and workers negotiate over
wages, hours, and other terms and
conditions of employment.
 HEALTH & SAFETY

A general state of physical, mental and

HEALTH emotional well being.

Condition in which the physical well

SAFETY being of people is protected.

Protection of employers and

SECURITY organizational facilities.
 RESPONSIBILITIES &
RIGHTS OF EMPLOYERS

RIGHTS

Seek advice and Consultation.

RESPONSIBILITIES

 Compliance with acts and regulations.

 Provision of a hazard free workplace.
 Recording and Reporting.
 Safety training.
 Due diligence.
 DUTIES OF WORKERS

 Comply with acts and regulations.

 Report hazards.
 Follow employer H & S rules.
 Right to refuse unsafe work.
DUTIES
 Responsible for their own safety.
 Responsible for the safety of others
who may be affected by their work.
 Co-operate with their employer in
matters relating to health & safety.
EMPLOYEE COMMUNICATION

One of the most effective way used for

employee communication is Employee
Handbook that serves as a permanent
reference guide.

Employee Handbook is a booklet

describing important aspects of
employment an employee needs to
know.
EMPLOYEE COMMUNICATION Cont . . .

Why Use an Employee Handbook ?

 Help employees learn about the company.
 Provides central information source
concerning policies, work rules and benefits.
 Helps ensure that HRM policies will be fair,
equitable and consistently applied.
 Creates sense of responsibility and commitment.
 Can be used to provide information to recruits.
HR AUDIT

A formal research effort

that evaluates the current
state and effectiveness of
HR Management in an
organization.
 BENEFITS OF HR AUDIT

 It helps to find out the proper contribution of the HR department

towards the organization.
 Development of the professional image of the HR department
of the organization.
 Reduce the HR cost.
 Motivation of the HR personnel.
 Find out the problems and solve them smoothly.
 Provides timely legal requirement.
 Sound Performance Appraisal Systems.
 Systematic job analysis.
 Smooth adoption of the changing mindset.
 THOUGHT OF THE DAY

Prepare and Prevent, don't Repair and Repent.

“Edward Coke”