PROJECT HR AND

STAKEHOLDER
MANAGEMENT

Week 2

Planning: Planning
Human Resource
Management - Hybrid
 Agenda

• HR Management Planning Process

• Acquiring Project Team Members
• Documenting Roles and
Responsibilities

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Planning

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 Planning Human Resource Management

• Purpose:
• To develop a human resource management plan that
will guide the project manager on how to acquire,
develop, and manage the project human resources

Imge: LCRIBB. (2013, December 12). If You Fail to Plan, You Plan to Fail. Retrieved from
Marketing Trends, On24 Blog: http://blog.on24.com/if-you-fail-to-plan-plan-to-fail/

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 Planning Human Resource Management

• Scope
• Roles and responsibilities
• Skillset requirements
• Reporting structure
• Pre-recruitment decisions
• Recruitment/acquisition and onboarding
• Benefits
• Training and development
• … (refer to textbook for comprehensive list)
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 Planning Human Resources Management

When is this process run?

• Initiated early in the project

• To create the project human resource
management plan
• Performed iteratively throughout project
• Revised to incorporate changes

University of St. Gallan. (2011). Design Thinking Method: Where the magic happens – human-centered innovation. Retrieved from http://dthsg.com/design-thinking-method/
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 HR Management Planning Process

How to plan project HR management:

1. Understand the project framework and approach.
2. Determine the resources required to complete the project work.
3. Understand the project environment.
4. Consult the historical organizational project artifacts.
5. Consult the subject matter experts.
6. Understand the organizational behavior.
7. Determine the format for documenting the project roles and
responsibilities.
8. Develop a human resource management plan.
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Singh, H. (2013). Mastering Project Human Resource Management, Effectively Organize and Communicate with All Project Stakeholders. New Jersey, USA: Pearson.
 HR Management Planning Process Flow

Figure 2.1 Project Human Resource Management Planning Process Flow

From Mastering Project Human Resource Management: Effectively Organize and Communicate with All Project Stakeholders by Harjit Singh
(0133837890) Copyright © 2015 Pearson Education LTD. All rights reserved. 8
 Components of a HR Management Plan

• Project roles and responsibilities

• Authority
• Competency
• Project organizational charts
• Staffing management plan
• Staff acquisition strategies
• Resource calendars
• Staff release plan
• Staff training plan
• Staff recognition and rewards
• Compliance
• Safety
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 Project Management Framework and Approach

• Understand the big picture

• Project life cycle
• Project phases
• Processes in each phase

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Example Project Management Framework

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 Acquiring Project Team Members

• From where can you acquire project team

members?
• Borrow them from existing functional teams
• Contract the required resource(s)
• Outsource the project activities
• Develop resources by providing
training to existing employees
• Other ideas?

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 Roles and Responsibilities

HR Management Plan Definition

Component
Role Function of a resource in the project

Responsibility Work duties assigned to that person

Authority Person’s right to authorize the use of project resources,

to make decisions, to sign approvals, and to accept
deliverables

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 Difference Between Role and Title

Role Title
• Describes the set of tasks or • Name of a position within an
responsibilities undertaken by organization that is filled by an
a person employee

• Represents a requirement or • Represents the function of an

an assignment to a particular employee within a hierarchical
project organizational structure

• Ex. Project Manager, Business • Ex. Manager, Director,

Analyst, Designer, Advisor, Software Developer, Officer,
Subject Matter Expert, etc. Clerk, etc.

PowerPoint Presentation Title

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Wednesday, April 3, 2019
 Documenting Roles and Responsibilities

• Main formats:
• Hierarchical
• Matrix
• Text-oriented
• Project manager choses the style

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 Hierarchical Roles and Responsibilities

• Top-down graphical structure commonly used to

depict project positions, relationships, and
deliverables

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Singh, H. (2013). Mastering Project Human Resource Management, Effectively Organize and Communicate with All Project Stakeholders. New Jersey, USA: Pearson.
 Matrix Roles and Responsibilities

• Matrix chart with column headers representing

the project team members and row headers
representing the project activities or work
packages (RAM)

Busienss Functional

Entreprise Architect
Technical Manager
Project Scheduler
Project Manager

Business Analyst

Administrator
Database
Manager
Create Project Charter A I I I I I I
Capture Requirements C C AC R C C C
Develop Schedule AC R IC IC IC IC IC
Design Database AC C C C C C R
Design Technical Solution IC C C C A R C
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Singh, H. (2013). Mastering Project Human Resource Management, Effectively Organize and Communicate with All Project Stakeholders. New Jersey, USA: Pearson.
 Text-Oriented Format

• Depict position description, duties, authority,

qualifications and competencies (duty
statement)
• Used in the recruitment process

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 HR Management Planning Process Summary

Figure 2.6 Project Human Resource Management Planning Process Summary

From Mastering Project Human Resource Management: Effectively Organize and Communicate with All Project Stakeholders by Harjit Singh
(0133837890) Copyright © 2015 Pearson Education LTD. All rights reserved. 19
 What Did We Learn?

• Human Resource Management Plan guides how

project human resources should be identified,
acquired, developed, managed and released.
• HR Management Plan is part of the overarching
Project Management Plan and outlines project
roles and responsibilities, project organization
charts, and a staffing management plan.

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QUESTIONS?