Chapters 5,6,7,8&9

Demonstrating
Comprehension
 Demonstrating Comprehension: Chapter 5
1. Define
 Employee Training
 Management Development
 Education
 Career Development
2. Discuss the importance of training and development in the organisation
3. Analyse the factors that influence an organisation’s training and development
policy
4. What is Training Needs Assessment (TNA)? Why is it conducted?
5. Identify and describe the three ways of conducting human resource
development need analysis.
6. Describe the four levels of evaluation of training and comment on their
usefulness
7. Discuss the reasons as why management considers training and development
as a strategic investment.

Submission Deadline: On or Before June 8 ,2019

2
 Demonstrating Comprehension:
Chapter 6
1. Explain what performance appraisal is all about
2. Differentiate between performance management and performance appraisal
3. List three purposes for performance appraisals and explain who benefits from
them.
4. Discuss the steps in the performance appraisal process
5. What are some major factors that distort performance appraisals?
6. How should performance appraisals change when teams, rather than
individuals, are evaluated?
7. What is a 360-degree feedback process? How valid do you believe it to be?
8. Identify ways to make performance evaluations more effective. Do you
believe one of your suggestions is of higher priority than the others? Explain.

Submission Deadline: On or Before June 8 ,2019

3
 Demonstrating Comprehension: Chapter 7
1. Define
1.1 Compensation 1.2 Direct financial compensation
1.3 Indirect financial compensation 1.4 Non-financial compensation
2. Distinguish between internal equity and external equity.
3. Identify and briefly describe the major determinants of financial
compensation.
4. Distinguish salary, wage, bonus, commission, and piecework.
5. What is job evaluation? Identify and distinguish among the four basic
techniques of job evaluation.
6. What are the major purposes of staff benefits?
7. Why are pay-for-performance systems growing in importance?

Submission Deadline: On or Before June 8 ,2019

4
 Demonstrating Comprehension:
Chapter 8
Questions for Review
1. What is a union and why do they exist?
2. Define:
2.1 Employee/labor Relation 2.3 Trade Union
2.2 Collective Bargaining
3. Why employees join Unions?
4. Discuss why there is a need for labor and management cooperation
5. Discuss the two major approaches to Collective Bargaining

Submission Deadline: On or Before June 8 ,2019

5
 Demonstrating Comprehension:
Chapter 9
Questions for Review
1. What is Diversity and Diversity Management?

2. What does inclusive environment mean ?

3. Why are managers worry for workforce diversity?

4. What are diversity management advantages for the Organization

5. What does “DIVERSITY IS BEAUTY” mean to you?

Submission Deadline: On or Before June 8 ,2019